Fabulous descriptionand very smart analysisof the issue was done before posting. [Ver.1.0.1]- The internal modules have been updated. [Ver.1.0.3]- The supported models have been added.- The following problem has been rectified.When you print an image file in the PNG format, the output might become coarse. Last Updated : You shall not distribute, assign, license, sell, rent, broadcast, transmit, publish or transfer the Content to any other party. [Ver.1.1.1]- The supported models have been added.- The following problem has been rectified.An image data may not be displayed in the main screen of My Image Garden depending on the data property settings. Maybe MP Navigator will work, i dunno Issue Number : In the "open with an application" area, change this to Finder. I called Canon Support at 800-652-2666 and they stepped me through not only that problem but my multi-year **bleep** about their My Igage Garden. I downloaded Canon "My Image Garden" and Scanner is not recognized (grayed out) on the MIG display on my HP pavillion 64bit W10. The result is that each 30 second print takes about 10 minutes. - Windows 11 has been added as a supported OS. Now it won't do anything with scanner. [Ver.3.5.0]1.The supported models have been added.2.The following new media have been added to [Media Type].- Photo Paper Plus Glossy II A- Glossy Photo Paper A[Ver.3.3.0]- The supported models have been added. These files can be found in the Canon My Photo Garden installation folder. This article provides some important information to regarding using PIXMA, MAXIFY, CanoScan, or PIXMA PRO (and some imagePROGRAF PRO) models via USB with Windows 11. The page opens up but will not do any of the tasks. On this page, youll find detailed instructions for uninstalling Canon My Image Garden. Double-click the downloaded EXE file to decompress it, then installation will start automatically. Specify the downloadedimages from the menu on the left of the window (Global Menu).4.When both of My Image Garden and Easy-PhotoPrint EX are installed in the PC.If you uninstall Easy-PhotoPrint EX, you might not be able to print images from [Online Photo Album] of CANON iMAGE GATEWAY.SOLUTION:- Re-install My Image Garden. For the location where the file is saved, check the computer settings. . You can also access troubleshooting information that can help you to solve problems such as ink smudging. Download / Installation Procedures 1. Please click the. [Ver.3.5.2]- Process to print stickers has been improved. My Canon My Image Garden has started to cotinually freeze and wont allow me to transfer scanned images to my documents or downloads.Very poor system !!!!! Any other changes to computer? - edited You agree not to send or bring the Content out of the country/region where you originally obtained it to other countries/regions without any required authorization of the applicable governments and/or in violation of any laws, restrictions and regulations. When scanning from the front panel, I may not be able to launch Image Garden. I need to print on the face of 100 DVDs but MIG takes at least 5 minutes to 'reset' between each print and another 3 minutes to prepare the next. My Image Garden Guide - Windows - MG3620 Article ID: ART162613 | Date published: 10/01/2015 | Date last updated: 04/15/2019 . 01-04-2019 I genuinely hope the issue gets resolved without hassles and the unit works great. [Ver.1.1.2]The problem has been rectified where the color hue of a photo is not printed properly when the color space is specified to Adobe RGB in the Exif information of that photo image data.The following update has been made for the PRO-1 (firmware v2.000 or later):The margin for Fine Art Papers has been reduced to 30 mm from 35 mm.To enable the above update, the latest printer driver must be installed. 1.01. C:\Users\%UserName%\AppData\Roaming\Canon\My Image Garden\AddOn\Person, C:\Document and Settings\%UserName%\Application Data\Canon\My Image Garden\AddOn\Person. For the location where the file is saved, check the computer settings. [Ver.3.0.1]- The following problems have been rectified:PHENOMENON: When searching images by Flickr of Photo Sharing Site contained, the error message "Cannot communicate with the photo sharing site~" is displayed and also the search result fails to be displayed. Been using IG for a couple years w/o problems. [Ver.3.0.1]- The following problems have been rectified:PHENOMENON: When searching images by Flickr of Photo Sharing Site contained, the error message "Cannot communicate with the photo sharing site~" is displayed and also the search result fails to be displayed. Checking Version. [Ver.3.5.1]- The supported models have been added. Double-click the downloaded EXE file to decompress it, then installation will start automatically. Browse the recommended drivers, downloads, and manuals to make sure your product contains the most up-to-date software. I have to manually close it down. Then such scans will save to specified folder, which will open and highlight your new scanned image. Canon shall not be held liable for any damages whatsoever in connection with the Content, (including, without limitation, indirect, consequential, exemplary or incidental damages). Use your photos to create attractive collages, greeting cards and other items. Using System Restore prior to installing a program, you can restore your system and rid it of unwanted programs such as Canon My Image Garden. I have windows 10 and a MG7750. Access our website and download the latest application. All software, programs (including but not limited to drivers), files, documents, manuals, instructions or any other materials (collectively, Content) are made available on this site on an "as is" basis. [Ver.1.1.1]- The supported models have been added.- The following problem has been rectified.An image data may not be displayed in the main screen of My Image Garden depending on the data property settings. Images Do Not Appear. Install this powerful uninstaller directly from the website. Copyright 2023 Canon India Pvt Ltd. All rights reserved. To remove Canon My Image Garden, follow the steps below. System RequirementOS:- Windows 11- Windows 10(32bit)- Windows 10(64bit)- Windows 8.1(32bit)- Windows 8.1(64bit)- Windows 8 (32bit)- Windows 8 (64bit)- Windows 7 SP1 or later(32bit)- Windows 7 SP1 or later(64bit)- Windows Vista SP2 or later(32bit) - Windows Vista SP2 or later(64bit) The supported OS conforms to the system requirements of the product.System Utility- .NET Framework. This error indicates that the My Image Garden program is not able to access the default save location. Other Features. 2.1.0 and later. Therefore, images may not appear in the Calendar view or Unregistered People view until the image analysis is completed.. In general, an executable file named uninst000 or uninstall.exe is used to complete an uninstall or deletion. SOLUTION: You can scan your photos with the included scanner as well. I just updated to W10 from W8.2 and I cannot find My Image Garden Software. The following instructions can be used to uninstall software and features. Here are the steps: 1. Canon : PIXMA Manuals : My Image Garden : Troubleshooting - We are only able to provide support for Canon products manufactured for and used within the US market. Canon : PIXMA Manuals : My Image Garden : Troubleshooting. Found sympathy from others with the same poblem online-thought I'd try the HP Community, 04-05-2017 We appreciate your participation, though we need to let you know that your products appear to be models that are not supported by our team here at Canon USA. Please see the below full list of eligible printers. Please take care, stay healthy, keep smiling big and do have a blessed year ahead. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Canon reserves all relevant title, ownership and intellectual property rights in the Content. Once this has been done, try scanning to test the adjustment. From my understanding this only works with the My Image Garden software, which crashes shortly after starting up. Software will not function after creating a calendar with all the pictures JPEG setting up the printer as directed hitting print and the screen freezes saying print being processed no further action is possible. We are only able to provide support for Canon products manufactured for and used within the US market.If you live outside the United States, pleaseclick HEREand select your country to find support in your part of the world.Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.Thanks for choosing Canon! Canon India Pvt. Thank you! Did this answer your question? 05/31/2023: New firmware updates are available. But you can check latest issue on Canon support site for your printer. After it fetches the scan, you can specify which format it should be in and which to save. [Ver.3.5.1]- The supported models have been added. The registry is an important part of your computer, so you should make sure it is properly configured. Reproduction in whole or part without permission is prohibited. [Ver.3.6.4]- Internal process of [Calendar] function was improved. . [Ver.1.0.3]- The supported models have been added.- The following problem has been rectified.When you print an image file in the PNG format, the output might become coarse. "A required file may have been deleted or damaged" is displayed when trying to start My Image Garden or Quick Menu (Windows) Last Updated : 16-Jan-2014 Issue Number : 8201971700 I do NOT want to use any of the functions of My Image Garden, it is of no use or interest to me. my image garden keeps crashing. Any suggestions? - Canon Community 4.When both of My Image Garden and Easy-PhotoPrint EX are installed in the PC. 05/18/2023: New firmware updates are available. It helps users organize and print their photos. 16-Jan-2014 Find support for your Canon PIXMA MX920/MX922. Canon U.S.A Inc. All Rights Reserved. The page opens up but will not do any of the tasks. 1.When CANON iMAGE GATEWAY is opened using Microsoft Edge, images cannot be given to My Image Garden or Easy-PhotoPrint EX, with the message stating that the service is not available.Use Internet Explorer.2.It might take to install My Image Garden depending on the PC.3.When you download and print images from [Online Photo Album] of CANON iMAGE GATEWAY as the [Select Theme] window of My Image Garden is displayed, the [Printer Setting] window is not displayed, and the downloaded images are not displayed in the main window either.SOLUTION:- The downloaded images are stored under [My Pictures] [My Image Garden]. Hope this helps. Same issue with this software on my new Prixma MG 6650 PRINTER. 4.When both of My Image Garden and Easy-PhotoPrint EX are installed in the PC. Soft ware operates in windows 7 home premium with no problems. ASUS laptop. There are a few different problems that can occur when using Canon Image Garden. Tosimply say thanks,please click the "Thumbs Up"button to give me aKudosto appreciate my efforts to help. 4. Image analysis is performed immediately after installation. My Image Garden is not required, but it can make the most of your printer. Printer Features. Do I need to reinstall the drivers to? Depending on the models you use, you can perform scanning from My Image Garden.A full user guide for My Image Garden is available for download via our user guide section of this website. But my new Canon printer/scanner comes with a programme called My Image Garden. Has this worked fine initially on the HP computer? File Size 2.88 MB . New posts Search forums. My Image Garden Ver.3.6.4 (Windows) - Canon India Issue Number : SOLUTION: - The downloaded images are stored under [My Pictures] - [My Image Garden]. [Ver.1.0.2]- Windows 8 has been added as a supported OS.- The film scan function has been added. 1. . [Ver.2.0.1]- The supported models have been added.- Windows 8.1 has been added as a supported OS.- Operability in text editing has been improved.- Operability and functions of the My Art, Event, and Unregistered People screens have been improved.- The application can be started from Image Browser EX (v1.2.1). You will want to clickHERE make sure you install the MG3500 series MP Drivers Ver. 8201971700. 4. This problem that you guys are suffering from when you refill your OEM cartridges, could be down to the fact that all of these cartridges that comes with. [Ver.2.0.1]- The supported models have been added.- Windows 8.1 has been added as a supported OS.- Operability in text editing has been improved.- Operability and functions of the My Art, Event, and Unregistered People screens have been improved.- The application can be started from Image Browser EX (v1.2.1). Last Updated : Reproduction in whole or part without permission is prohibited. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Go to the App Store and look for My Image Garden. The image is loaded in a folder named Irfanview and its editing is performed there before it is saved. Specify the downloadedimages from the menu on the left of the window (Global Menu).4.When both of My Image Garden and Easy-PhotoPrint EX are installed in the PC.If you uninstall Easy-PhotoPrint EX, you might not be able to print images from [Online Photo Album] of CANON iMAGE GATEWAY.SOLUTION:- Re-install My Image Garden. Can I Remove Canon My Image Garden? Find more help at, 04/20/2023: New firmware version 1.4.1 is available for, 03/28/2023: New firmware version 1.0.3.1 is available for, 01/09/2023: Help ensure your autofocus is properly aligned with a, 12/08/2022: New firmware version 1.0.5.1 is available for, 12/07/2022: New firmware version 1.7.0 is available for, Cannon Lide 400 scanner not separating photos all the time, imageRUNNER C3222L windows photo viewer print issue, imageFormula R50 Scanner -- CaptureOnTouch won't recognize scanner on second computer, PIXMA TR150 Won't Work After Upgrade to Windows 11. I have deleted all the canon program and re-downloaded but the same keeps happening - any ideas how to fix it??? ; To display images in the Calendar view, Unregistered People view . Canon shall not be held liable for any damages whatsoever in connection with the Content, (including, without limitation, indirect, consequential, exemplary or incidental damages). 03/30/2023: Product Advisory for EF50 F1.2 L USM. You shall also not (and shall not let others) reproduce, modify, reformat, disassemble, decompile or otherwise reverse engineer or create derivative works from the Content, in whole or in part. And there is no "Do you want to print another disc?" The scanner is still greyed out in the image garden, but I can scan from the IJ Scan Utility and the document location automatically opens in finder. Therefore, images may not appear in the Calendar view or Unregistered People view until the image analysis is completed. Have uninstalled everything and reloaded everything with the latest software from canons website. In Windows XP, you cannot print if the XPS Essentials Pack is not installed. . To contact a Technical Support Representative, please use the link below:http://Canon.us/ContactLI. Ill press the B&W or Color Scan button on the glass when I want to scan a document with it. Canon image garden is a free software application that allows you to edit, print and organize your photos. Start My Image Garden. If My Image Garden is not installed on your computer, you can download a copy of My Image Garden by visiting the Drivers & Software section of your printers product page onCanon USA website. So - the problem not in driver, but in Canon My Image Garden. My Image Garden Ver.3.6.4 (Windows) - Canon Philippines Canon Image Garden Problems. Thank you for including a link to this post; Im using Windows 10 Professional 64-bit. 10:23 PM Double click the file to start the uninstallation process. Canon Support for PIXMA MG7720 | Canon U.S.A., Inc. 2. Welcome to The Canon Forums, and thanks for posting!We appreciate your participation, though we need to let you know that your products appear to be models that are not supported by our team here at Canon USA. Did any software or windows update cause this to stop working? You may download and use the Content solely for your personal, non-commercial use and at your own risks. You are a valued HP customer and I take it as a privilege to share this platform with you. Contact Us My Image Garden Ver.3.6.4 (Windows) Last Updated : 18-Oct-2021 Issue Number : 0200487210 Download I have read and understood the disclaimer below and wish to download the designated software OS Windows 11 Windows 10 (x64) Windows 10 Windows 8.1 (x64) Windows 8.1 Windows 8 (x64) Windows 8 Windows 7 (x64) Windows 7 Windows Vista (x64) [Ver.3.1.1]- The supported models have been added.- Frame correction for a frame from the video frame capture has been made an improvement.- When under the environment which is without Windows Vista SP or with Windows Vista SP1, the warning message that upgrade the service pack to SP2 will be displayed at My Image Garden start-up. Canon reserves all relevant title, ownership and intellectual property rights in the Content. Easy PhotoPrint+ 7, Message In Print 9, Mobile Device Printing, My Image Garden 11, Photo Printing, PIXMA Cloud Link 5, Quiet Mode, Square Media Printing Support . Duh! . . I had become much too jaded about the lack of support and waste of time trying to get an answer via phone. Hi, I have a Pixma E461 and I have not been able to scan anymore with the Image Garden. It is recommended that you contact one of Canon's Technical Support Representatives. And close with "OK.". Please click the Accept as Solution button so that others may find the answer as well. [Ver.1.0.3]- The supported models have been added.- The following problem has been rectified.When you print an image file in the PNG format, the output might become coarse. Find support for your Canon PIXMA TS6120. It has been a fabulous experience working with you. My next step is to advise my complaining Google Brothers who had/have the same complaint. , Take care now and have a splendid week ahead. Canon reserves all relevant title, ownership and intellectual property rights in the Content. images from the menu on the left of the window (Global Menu). Has the problem reported earlier been worked out between Canon and MS, or is this part of the same problem? Can I use the Canon scanner to scan images and NOT put them in My Image Garden, and if so how do I do this? . [Ver.3.6.4]- Internal process of [Calendar] function was improved. Right-click on [ PersonSettings.xml ], and select [ Delete ] from the pull-down menu. - edited If you uninstall Easy-PhotoPrint EX, you might not be able to print images from [Online Photo . By holding the Windows and X keys together, you can launch the WinX menu. [Ver.1.0.2]- Windows 8 has been added as a supported OS.- The film scan function has been added. My scanner is a Canon TS3150. 2.It might take to install My Image Garden depending on the PC. I am running the same exact issue!! 04-05-2017 After clicking Uninstall, it will be launched. Before performing a System Restore, it is a good idea to keep a backup of your personal files and data. and select your country to find support in your part of the world. All software, programs (including but not limited to drivers), files, documents, manuals, instructions or any other materials (collectively, Content) are made available on this site on an "as is" basis. It can be found in the list and you can click on it to get Canon My Image Garden. Repeat this adjustment for any of the tabs on the left (Photo, Document, Etc..) as necessary. [Ver.1.1.2]The problem has been rectified where the color hue of a photo is not printed properly when the color space is specified to Adobe RGB in the Exif information of that photo image data.The following update has been made for the PRO-1 (firmware v2.000 or later):The margin for Fine Art Papers has been reduced to 30 mm from 35 mm.To enable the above update, the latest printer driver must be installed. [Ver.3.0.0]- The supported models have been added.- By the drag & drop of the image from Windows Explorer, the image can be inserted and substituted to the template of My Image Garden. Specify the downloadedimages from the menu on the left of the window (Global Menu).4.When both of My Image Garden and Easy-PhotoPrint EX are installed in the PC.If you uninstall Easy-PhotoPrint EX, you might not be able to print images from [Online Photo Album] of CANON iMAGE GATEWAY.SOLUTION:- Re-install My Image Garden. 8.5" x 11.7". Canon Marketing (Philippines) Inc., and its affiliate companies (Canon) make no guarantee of any kind with regard to the Content, expressly disclaims all warranties, expressed or implied (including, without limitation, implied warranties of merchantability, fitness for a particular purpose and non-infringement) and shall not be responsible for updating, correcting or supporting the Content. If you uninstall Easy-PhotoPrint EX, you might not be able to print images from [Online Photo . Ref Canon My Image Garden: Scanner not recognized (grayed Ref Canon My Image Garden: Scanner not recognized (grayed out) on my HP pavillion 64bit W10, please click the "Thumbs Up"button to give me aKudos, First Time Here? 3. Make sure that the folders in which the images are saved are subject to image analysis on the Image Analysis Settings tab of the Preferences dialog box. [Ver.3.5.1]- The supported models have been added. It is possible that the Twain driver will work if you have it installed. One problem is that the software may not be compatible with your operating system. I recently purchaed a Canon TS8050 and one of the main features I want to use is the CD label printing. You can change the settings of My Image Garden in the Preferences dialog box. You can download it from the Canon website. Image Garden software won't work on Windows 10. [Ver.3.6.1]- The supported models have been added.- The defect which occurs in typing in the vertical text has been corrected. My Canon My Image Garden has started to cotinually freeze - JustAnswer 03:37 PM Copyright 2023 Canon India Pvt Ltd. All rights reserved. 05/18/2023: New firmware updates are available. How to uninstall Canon My Image Garden with Revo Uninstaller I'm running MacOS Sierra version 10.12 on a MacBook Air, as well as an . Caution 1.It might take to install My Image Garden depending on the PC. [Ver.1.0.1]- The internal modules have been updated. Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan, We would like to share some of the most frequently asked questions about. [Ver.3.6.0]- The supported models have been added. [Ver.1.1.0]- The supported models have been added. 18-Oct-2021 I love my Conon PIXMA MG6150 but My Image Garden (MIG) is a real pain. Refer to the corresponding page of On-screen Manual to specify the scan settings. Whenever someone reports an item like this the question to be answered is: "What changed". Copyright Canon Marketing (Philippines), Inc. All rights reserved. Use your photos to create attractive collages, greeting cards and other items. The uninstaller.exe is required to uninstall it. 05/31/2023: New firmware updates are available. Are you running the latest version of Image Garden? MG3620 / MG3622 Page. The pictures you want to use in your Image Garden must be selected. Home. Following a few seconds of loading, a box appears on top of it indicating that the software is ready. The scannable icon cannot be found in My Image Garden. Once youve created your Image Garden, enter a name for it. 10-31-2016 Intelligent Touch System with 3.5" Touch LCD, 6-Color Ink System with Gray Ink, CREATIVE PARK PREMIUM 20, Rated EPEAT Silver, Auto Power On/Off, Quiet Mode, Self-Opening Output Tray, Canon PRINT app 6 , PIXMA Cloud Link 13, QuickStart.