Products Releases Best Practices Resources Home PAN-OS PAN-OS Networking Administrator's Guide Configure Interfaces Download PDF Last Updated: Fri May 12 16:22:58 UTC 2023 Current Version: 10.1 Table of Contents Filter Networking Networking Introduction Configure Interfaces Tap Interfaces Virtual Wire Interfaces Procedure For Copper ports: Check for link lights: The status of the link light should be solid green if the link is up. This website uses cookies essential to its operation, for analytics, and for personalized content. If the lights are green, and you have a test policy match, chances are good it's in the route or NAT between the zones. A listof supported optics can be found, brdagent.log provides more details on the port issues. they come up and go down. Based upon your description it would appear that you have enabled this option. ___________________________________________________________, Active/Passive SettingsPassive Link State: shutdown (Active) | Auto (Passive)Monitor Fail Hold Down Time (min): 1, Device Priority: 10 (Active) | 110 (Passive)Preemptive: YesHeartbeat Backup: YesHA Timer Settings: Recommended, Control Link (HA1): dedicated-ha1Control Link (HA1 Backup): managementDataLink (HA2): dedicated-ha2 | Transport: EthernetDataLink (HA2 Backup): none. Click Accept as Solution to acknowledge that the answer to your question has been provided. I consoled in to the device, and performed a factory reset. Since that time, it has been sitting on a shelf. Since that time, it has been sitting on a shelf. We are not officially supported by Palo Alto Networks or any of its employees. PA-3020 interfaces not coming up : r/paloaltonetworks - Reddit Additionally, the following steps can be performed, system state filter sys.s1. The button appears next to the replies on topics youve started. I then plugged a cable in to the port. The member who gave the solution and all future visitors to this topic will appreciate it! Is this expected behavior for a virtual wire pair for them both to go down when one of them loses connection? IIRC it must be auto or not on both sides. Otherwise I'd call PA. After a reboot, all interfaces on the Palo Alto Networks firewall appear to be down, even if they were up prior to reboot with cables connected. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001V7ECAU&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On04/09/21 22:51 PM - Last Modified05/18/21 04:01 AM, Panorama Ethernet 1/1 interface status shows down when running the ", Panorama Ethernet 1/1 interface isenabled for Device Management and Device Log Collection, Cable is directly connected to switchor any other device. I have a PA-3020 that was taken out of production several months ago. Scan this QR code to download the app now. ports are connected to cisco switch but they are not coming up. Click Accept as Solution to acknowledge that the answer to your question has been provided. I am some what confused and reaching out for a little help. As soon as I enable the suspended device the priority kicks in and the device becomes the Primary again and the interfaces become UP. HA A/P Failover - Interfaces not UP - Palo Alto Networks Inbound Traffic to Azure Public Load Balancer. Steps to Reproduce Clarifying Information Error Message Defect Number Enhancement Number Cause Interface traffic was being blocked from this device to the WhatsUp Gold server Resolution Add the required rules in networks firewall to allow traffic to the WhatsUp Gold server By continuing to browse this site, you acknowledge the use of cookies. Add tags & mark solutions please. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. IPSec VPN Ingress traffic from two different interfaces not passing traffic. Copper or Fiber media types. The LIVEcommunity thanks you for your participation! 8.1 9.0 9.1 Panorama Symptom Panorama Ethernet 1/1 interface status shows down when running the " show interface all " or " show interface ethernet 1/1 " command. Of course, we don't have support on this unit right now since it was just sitting on a shelf. However when I unplugged one of the interfaces, both interfaces would go down. The interface will appear after the auto-commit occurs successfully. are you sure the interfaces are cabled up properly, and the switch ports set up properly (have you tried switching out cables and switch ports and have you verified the switch ports have not been set to a down state). Interfaces Hardware 8.1 8.0 7.1 9.0 PAN-OS Objective Troubleshoot physical port flap or link down issues. looping the port to a known good port (such as port 1 connected to port 2) using a short cable can also be used to confirm if the link issue is due to local port or remote port. As it turns out, the interfaces I picked used to be L3, had NAT configured, which smashed any vwire zones apart. I configured eth1/1 as a Layer 3 interface, added it to the "Internet" zone, and set it for DHCP. Configure Interfaces. This can be verified using '. We have a pair of 3020s in Active/Passive mode with two interfaces, DMZ (Ethernet1/1) & Public (Ethernet1/3). I was over thinking things and didn't check the basics! All rights reserved. Did you checked the cli login? Layer 3 Interfaces. PaloAlo ports not coming up! - LIVEcommunity - 234075 - Palo Alto Networks ports are connected to cisco switch but they are not coming up. I thought the passive interfaces were in a down state and displayed red in the PA console but that is only when the device is in a suspended or disconnected state. I decided to get it out today, and try to set up a small lab. PAN-OS. HA is configured to use dedicated HA Ports and all indicators on the dashboard are Matched and UP. After a reboot, all interfaces on the Palo Alto Networks firewall appear to be down, even if they were up prior to reboot with cables connected. Laptop got an IP address and internet. Networking. Multiple vsys share one pair of WAN circuits? I decided to get it out today, and try to set up a small lab. By continuing to browse this site, you acknowledge the use of cookies. All Interfaces Are Down After Reboot - Palo Alto Networks Knowledge Base here are settings from cisco side: speed 1000 duplex full no mdix auto paloalto ports: The LIVEcommunity thanks you for your participation! when you suspend the primary, does the secondary report it is active or non-funct? My lab environment running 4.0 PAN-OS also has this option selected as the default when creating a new v-wire. No link lights or anything. The member who gave the solution and all future visitors to this topic will appreciate it! Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. This website uses cookies essential to its operation, for analytics, and for personalized content. The symptom may indicate that the firewall is going through an auto-commit job. Try another transceiver and cable if fiber(SM or MM), Check power levels for fiber links to ensure the cable does not have signal loss. GBIC, SFP, XFP, SFP+, QSFP, QSFP+, etc. The LIVEcommunity thanks you for your participation! SDWAN interface configuration in template, HA1 not UP when HA interfaces have same mac address, Palo Alto 5220-HA connected to Panorama with Templates and Device Groups and to these same Firewalls config and apply VSYSX, vsys2,vys3,vsys4. Try using a known working cable between the devices. ", Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, IKEv2 tunnel does not restore after HA failover. set auto both sides, or hardcode both sides. When I manually suspend the Active device, the Passive device becomes active and the indicators on the dashboard show that the Passive is now the primary (and CLI confirms) but the interfaces remain down. Laptop got an IP address and internet. I plugged in Ethernet1/1 and Ethernet1/2 to a switch across the room, while running the cables I lost track of which was which and was trying to determine which port was which by bringing up the interfaces on the switch. Depending on the configuration his needs to be during maintenance window to avoid network loop/outage. Troubleshoot physical port flap or link down issues. Select this check box if you want to bring down the other port in a virtual wire when a down link state is detected. Cause The symptom may indicate that the firewall is going through an auto-commit job. If using a patch panel, try different patch interfaces,Patch panels may have crossed receive and transmit, especially if jumping multiple patch panel pairs. Help the community! How to troubleshoot physical port flap or link down issue * | match crc', Check for the Physical damage on the cable. PaloAlo ports not coming up! This website uses cookies essential to its operation, for analytics, and for personalized content. The button appears next to the replies on topics youve started. Click Accept as Solution to acknowledge that the answer to your question has been provided. other firewalls alr3adybworking with same settings. The suspended device interfaces go to a down state. This subreddit is for those that administer, support or want to learn more about Palo Alto Networks firewalls. Panorama Ethernet 1/1 interface status shows down - Palo Alto Networks If this check box is not selected, link status is not propagated across the virtual wire.". Otherwise I'd call PA. 1 ACCEPTED SOLUTION bpappas L6 Presenter Options 11-02-2011 01:00 PM Check out the "link-state pass thru" option on your v-wire. I verified the cable and jack are good by plugging it in to my laptop. I had a similar experience where I couldn't even get vwire rules set up properly to flow traffic. Here is the relevant quote from the documentation: "Select this check box if you want to bring down the other port in a virtual wire when a down link state is detected. When it was removed, everything was working. here are settings from cisco side: Did you try setting duplex auto on cisco or duplex full on palo alto? The button appears next to the replies on topics youve started. PAN-OS 7.1 and above. Reddit, Inc. 2023. PAN-OS Administrator's Guide. However when I brought up only one of the two interfaces neither interface would come up. Next, I connected to the management interface, and went to the Web GUI. When both interfaces on the switch were brought up, both interfaces on the PAN would come up as well. I configured eth1/1 as a Layer 3 interface, added it to the "Internet" zone, and set it for DHCP. The member who gave the solution and all future visitors to this topic will appreciate it! By continuing to browse this site, you acknowledge the use of cookies. If this check box is not selected, link status is not propagated across the virtual wire. By continuing to browse this site, you acknowledge the use of cookies. Download PDF. qasim02 L2 Linker Options 10-05-2018 02:38 AM Hi, I am configuring some new PA850s and interfaces are set to Vwire mode. Check for the transceivers transmit light on by using the power meter, Verify of the optics are supported by Palo Alto. If the link is not up or the LED is not solid green then, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PNcB&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On11/22/19 22:30 PM - Last Modified07/22/22 19:35 PM. Since that time, it has been sitting on a shelf. thanks I will try that. I tried the same config on the next 5 ports, just to see, and got the same results. I tried the same config on the next 5 ports, just to see, and got the same results. Configure Layer 3 Interfaces - Palo Alto Networks These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! See Also How to Check the Status of an Auto-Commit When it was removed, everything was working. The LIVEcommunity thanks you for your participation! HA1 not UP when HA interfaces have same mac address in General Topics 05-18-2023; Palo Alto 5220-HA connected to Panorama with Templates and Device Groups and to these same Firewalls config and apply VSYSX, vsys2,vys3,vsys4 in General Topics 05-17-2023; Sub-Interface Configuration in General Topics 05-15-2023 Does anyone have any ideas of what I can try? Since that time, it has been sitting on a shelf. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. any suggestion to replace current PA3020? You can check same and see if you're seeing any error logs there. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! I have a PA-3020 that was taken out of production several months ago. Palo Alto interfaces not showing up - Progress Community PA-3020 interfaces not coming up - Palo Alto Networks Oops. Environment All PaloAlto Hardware-based Firewalls. I am in the process of setting up a new implementation and have not reconfigured from a base install yet other than to set up HA. Check if the cable used is of is correct type such as cat5,cat6. If the issue is not fixed with the above troubleshooting steps then contact paloAlto support. This website uses cookies essential to its operation, for analytics, and for personalized content. PA-3020 interfaces not coming up I have a PA-3020 that was taken out of production several months ago. The button appears next to the replies on topics youve started. If you need to see the output of any commands, let me know. Check for link lights: The status of the link light should be solid green if the link is up. I consoled in to the device, and performed a factory reset. Ethernet 1/1 will not come up (even though is enabled and connected to the switch) unless the log collectorisconfigured andconfigurations are pushed to log Collector Groups. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Does anyone have any ideas of what I can try? I verified the cable and jack are good by plugging it in to my laptop. Set both ports to Auto. Check if the distance specification of the cable is withinthe limits for the connection type, If another interface is available, move the existing non-working connection to that port. they come up and go down. Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, LACP interface ethernet1/24 moved out of AE-group ae1, GP with split tunnel and one single Domain added with a specific Port not working, Autoscaling in AWS version 3 (Gateway load balancer integration) - Firewalls never register in Panorama. I had put the switch ports into admin down whilst we moved ISPs and forgot to enable them again. PA-3020 interfaces not coming up R2dTOO L0 Member Options 07-08-2021 12:19 PM I have a PA-3020 that was taken out of production several months ago. I decided to get it out today, and try to set up a small lab. SDWAN interface configuration in template, Best practice for Active/Passive HA and OSPF, Need help to achieve IPsec VPN failover between Paloalto to Meraki. Of course, we don't have support on this unit right now since it was just sitting on a shelf. 2023 Palo Alto Networks, Inc. All rights reserved. This is because a 1gb link cannot be half duplex. Here is the relevant quote from the documentation: "Select this check box if you want to bring down the other port in a virtual wire when a down link state is detected. Internet1 interface not coming up after enabling bypass pair on ION 3000. I decided to get it out today, and try to set up a small lab. If you need to see the output of any commands, let me know. Check out the "link-state pass thru" option on your v-wire. Changing of optics or cable on either side normally fixes the issues. Multiple vsys share one pair of WAN circuits? When it was removed, everything was working. The member who gave the solution and all future visitors to this topic will appreciate it! (try that on both ends). Is that a default configuration? Configure Interfaces - Palo Alto Networks | TechDocs The interface will appear after the auto-commit occurs successfully. How to Check the Status of an Auto-Commit, How to Determine When Auto-Commit is Complete, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClQuCAK&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 18:47 PM - Last Modified04/20/20 22:37 PM. However, all are welcome to join and help each other on a journey to a more secure tomorrow. Click Accept as Solution to acknowledge that the answer to your question has been provided. Interface Management Profiles to Restrict Access. When it was removed, everything was working. however, now I can login to the firewalls with default account, using guys and cli. I then plugged a cable in to the port. Is it the correct type of transceiver? I consoled in to the device, and performed a factory reset. VWire interfaces down - LIVEcommunity - Palo Alto Networks Verify the speed/duplex setting on both sides of the link and modify the same if required. Next, I connected to the management interface, and went to the Web GUI. Layer 2 and Layer 3 Packets over a Virtual Wire, Virtual Wire Support of High Availability, Zone Protection for a Virtual Wire Interface, Configure a Layer 2 Interface, Subinterface, and VLAN, Manage Per-VLAN Spanning Tree (PVST+) BPDU Rewrite, IPv6 Router Advertisements for DNS Configuration, Configure RDNS Servers and DNS Search List for IPv6 Router Advertisements, Configure Bonjour Reflector for Network Segmentation, Use Interface Management Profiles to Restrict Access, Static Route Removal Based on Path Monitoring, Configure Path Monitoring for a Static Route, Confirm that OSPF Connections are Established, Configure a BGP Peer with MP-BGP for IPv4 or IPv6 Unicast, Configure a BGP Peer with MP-BGP for IPv4 Multicast, DHCP Options 43, 55, and 60 and Other Customized Options, Configure the Management Interface as a DHCP Client, Configure an Interface as a DHCP Relay Agent, Use Case 1: Firewall Requires DNS Resolution, Use Case 2: ISP Tenant Uses DNS Proxy to Handle DNS Resolution for Security Policies, Reporting, and Services within its Virtual System, Use Case 3: Firewall Acts as DNS Proxy Between Client and Server, Configure Dynamic DNS for Firewall Interfaces, NAT Address Pools Identified as Address Objects, Destination NAT with DNS Rewrite Use Cases, Destination NAT with DNS Rewrite Reverse Use Cases, Destination NAT with DNS Rewrite Forward Use Cases, Translate Internal Client IP Addresses to Your Public IP Address (Source DIPP NAT), Enable Clients on the Internal Network to Access your Public Servers (Destination U-Turn NAT), Enable Bi-Directional Address Translation for Your Public-Facing Servers (Static Source NAT), Configure Destination NAT with DNS Rewrite, Configure Destination NAT Using Dynamic IP Addresses, Modify the Oversubscription Rate for DIPP NAT, Disable NAT for a Specific Host or Interface, Destination NAT ExampleOne-to-One Mapping, Destination NAT with Port Translation Example, Destination NAT ExampleOne-to-Many Mapping, Neighbors in the ND Cache are Not Translated, Configure NAT64 for IPv6-Initiated Communication, Configure NAT64 for IPv4-Initiated Communication, Configure NAT64 for IPv4-Initiated Communication with Port Translation, Enable ECMP for Multiple BGP Autonomous Systems, Security Policy Rules Based on ICMP and ICMPv6 Packets, Control Specific ICMP or ICMPv6 Types and Codes, Change the Session Distribution Policy and View Statistics, Prevent TCP Split Handshake Session Establishment, Create a Custom Report Based on Tagged Tunnel Traffic, Configure Transparent Bridge Security Chains, User Interface Changes for Network Packet Broker, Use That appears to be on in the default-vwire. Panorama Ethernet 1/1 interface is enabled for Device Management and Device Log Collection Cable is directly connected to switch or any other device Environment Panorama M-200 I am configuring some new PA850s and interfaces are set to Vwire mode. The PAN cannot be forced to full duplex for a 1gb link. No link lights or anything. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!