Thank you. We employ pet lovers all over the world, and many of them bring their dogs to work daily.We offer everything from training, fences, and automatic litter boxes to pet fountains, doors, feeders, and toys in 52 countries. Since 2011, PetSafe has invested over $1 Million to creating safe, off-leash areas in communities across the country through the annual Bark For Your Park Program. How to Claim Your Policy: You're browsing our US site. In the United States or Canada, 1-800-732-2677; in Australia, 1800 786 608; in New Zealand, 0800 543 054. Wholesalers Check the rake track Shake the box back and forth to loosen any trapped litter around the rake and the sides of the box. Looking for help with your PetSafe product? Pursuant to this non-transferable limited warranty, PetSafe will replace the part with a new or refurbished part. Privacy Statement Affiliates. DISCLAIMERS:This non-transferable limited warranty is in lieu of all other express warranties. In order for us to help resolve your issue as quickly as possible, please provide as much detail as you can. PetSafe Customer Service. My wall is 4 1/2" wide so purchased large wall entry pet door. Bark Collar Set Up - PetSafe U.S. Forces Japan > Pets and PCS Travel Find helpful customer reviews and review ratings for PetSafe YardMax Rechargeable In-Ground Pet Fence- 30% More Yard Space - Covers 1/3-Acre Yard . Privacy Statement PetSafe, Microchip Activated Cat Flap, Exclusive Entry, Easy Install, 4 About Us. Kontakt | Hilfe & Support - PetSafe Deutschland United Airlines Pet Policy (International, Cargo, Carry-on) [2023] Proof of Purchase from an authorized reseller must be provided to our customer care center before a warranty claim can be honored. Couldn't find the answer to your question? GOVERNING LAW:This non-transferable limited warranty shall be governed by the laws of the State of Tennessee, U.S.A., and by the laws of the United States of America, without application of conflicts of laws principles. 1 X Cutting template. . Contacted Petsafe via email as I have mislaid the outer casing of our microchip Catflap. Cookies Policy. Privacy 1 lost a prong, phoned Petsafe and a new accessory pack arrived a week later (they're in Eire, I'm in France). 22.9538 USD, 2023 Wholesalers Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. For purchases made through PetSafe.net or by phone with PetSafeCustomer Care: If for any reason you are not completely satisfied with yourpurchase, you may return it within 45 days for a refund of your purchase price. Wondering how electronic fences work? PetSafe Happy Ride Dog Hitch Step - Amazon.com Affiliates. We're committed to giving you expert advice to ensure you always receive the very best . For manuals & product support, start typing the name of your product here. Please check the box to prove you are not a robot. MAKING A WARRANTY CLAIM: To obtain warranty service, call the PetSafe Customer Care Center. Learn how to train your pet using a remote trainer, clicker, or pet proofing barrier. Ask us about any PetSafe product by answering a few questions in the form below. on orders over $69. Sat - Sun: 0900 - 1730 Central Time. Monthly special! Support Center. No warranties, whether express or implied will apply after the expiration of the limited warranty period. Learn how to clean your fountain, find replacement filters, and make your fountain pump last longer. For more information about our data use policies, see our privacy policy. In-Ground Cat Fence. Give your pet the freedom to come and go. Contact us | Help & Support - PetSafe Canada Give your pet the freedom to come and go. For your convenience, you may register your product and provide proof of purchase immediately after your purchase by contacting Customer Service at 1-800-732-2677 , by email atinfo@petsafe.netor chat through our website. Customer service is at the heart of everything we do. $319.95. 51.178.141.208 Cat Lover Gift Collection: Apparel and Accessories. on orders over 90. Your IP: If thats you, wed like to get to know you. Ultimately, a power outage can present some challenges on keeping your electric dog fence running and your pet contained. The implied warranties of merchantability and fitness for a particular purpose are limited in duration to one year from the purchase date. | Privacy Policy. Browse articles and videos on setup, training, and troubleshooting. Neither labor to remove the part nor labor to install the refurbished or replaced part is covered. Cloudflare Ray ID: 7d115d866a980220 We are committed to customer satisfaction. ). Great customer service. You can also. Customer service-We purchased this unit 9/12/21 and the collar stopped turning on but was still charging. Please check our. The action you just performed triggered the security solution. Contact us - United Cargo Set Contains: PetSafe Staywell Deluxe Magnetic Cat Flap. Affiliates. Radio Systems Corporation (Radio Systems) is the industry leader in Customer Pet Electronics; products are marketed under the PetSafe, Innotek, Invisible Fence, Guardian, Staywell and SportDOG brands. Replacement as provided under this non-transferable limited warranty is the exclusive remedy of the consumer. Some States do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. Unfortunately, we cannot accept returned toys that have been in your dog's mouth for sanitary reasons. If you do not consent, please navigate away from this page. Also, there is an additional $125 service charge for each stopover of more than four hours within the U.S. or more than 24 hours outside of the U.S. Booking Booking a ticket for your pet is very easy to do with United. a few questions in the form below. 229.953 USD, $22.95 We'll email you back as soon as possible. This non-transferable limited warranty will then apply to either the new or refurbished part for the remainder of the original non-transferable limited warranty period. start typing the name of your product here. For purposes of this limited warranty, PetSafe Certified Refurbished Products means buy-back products, returned products, pre-owned products, and/or scratch & dent products that PetSafe has: PetSafe Certified Refurbished Products may have small cosmetic blemishes. YardMax Rechargeable In-Ground Fence. Contact us | Help & Support - PetSafe UK Excellent customer from Sabine who is going out of her way to help and has provided a work around solution in the meantime. 5.0 out of 5 stars Excellent Product & Customer Service. Our corporate headquarters are also the home of the PetSafe Village, a local pet resort with 2 locations in Knoxville. Click to reveal Contact Us 0800 046 1414 Monday to Friday 08:30 to 17:00 Self Service Looking for help with your PetSafe product? PetSafe | Dog Fences | Feeders | Collars | Cat Litter Boxes Learn more about product setup, training, and troubleshooting. A good friend recommended the Petsafe Happy Ride Dog Hitch Step because my 11 yo German shepherd mix has been working with a canine physical therapist for significant weakness in her back legs. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Grant awards up to $25,000 are available to build and enhance dog parks, so pets and their owners can enjoy them for years to come. 1 x Nylon Collar. In addition, this non-transferable limited warranty does not provide protection against, and PetSafe will have no liability under this non-transferable limited warranty for, any damage to or defects in the products caused by any animal, loss of product(s), failure, defect or damage caused by events and situations beyond normal residential exposure conditions, including, but not limited to: commercial use, misuse, abuse, neglect, improper installation or installation not in accordance with PetSafes instructions, use of non-PetSafe accessories, impacts of foreign objects, acts of God, abnormal or improper use, improper storage, attempted repair or service by anyone other than PetSafe Customer Service, accident, alteration, defects in or failure of the surface the PetSafe product is installed in or upon, discoloration or other damage caused by pollution, sunlight, other environmental conditions, mold, dirt, mildew, or exposure to harmful chemicals and any other cause not involving defects in material or workmanship in the PetSafe product. - Tracy Mulder, PetSafe Brand Marketing Manager. PetSafe also disclaims and excludes all liability for incidental, consequential, punitive, direct, indirect, special or any other damages arising out of or connected with the purchase, use or misuse of this product or for the breach of any express or implied warranties or breach of contract or otherwise. Youll have your fence or kennel set up in no time! Don't hesitate to get in touch with PetSafe customer service for assistance. Contact us We have dedicated and knowledgeable staff to answer your questions. REGISTERING THE PRODUCT:Within thirty (30) days of purchase, please contact Customer Service at 1-800-732-2677 , email atinfo@petsafe.netor via chat through our website to register your purchase. Box 180 Ask us about any PetSafe product by answering a few questions in the form below. We respond to ALL emails within 12 hours Amazon.com: Customer reviews: PetSafe YardMax Rechargeable In-Ground Any return sent back freight collect will be refused. Learn about pet stairs, ramps and other travel products, 2023 Please check the box You can email the site owner to let them know you were blocked. PetSafe warrants to the original retail consumer purchaser who purchased a PetSafe product from an authorized reseller of PetSafe products, and not to any other purchaser or subsequent owner, that each PetSafe Certified Refurbished Product will be free from defects in material or workmanship for a period of ninety (90) calendar days from the original date of purchase. 6V battery Provides power to the collar for 3-6 months, depending on use. JavaScript seems to be disabled in your browser. Products purchased from the PetSafe.net clearance section will not be accepted for return. Customer service. This website is using a security service to protect itself from online attacks. | Box 180 Any items returned to us in used condition without packaging will not be credited. com (with no spaces), Contact PetsContained 855-482-PETS (7387). com (with no spaces) Under no circumstances will PetSafe be liable for any non-PetSafe labor charges or any expenses whatsoever in connection with the removal, repair or installation of either the original or replacement component(s) relative to in-ground fence installation, kennel installation, pet door installation and other permanent, semi-permanent, or fixture type installations on the original retail consumer purchasers property. Stay & Play Compact Wireless Fence. Radio Systems Corporation PetSafe is dedicated to helping communities become more pet-friendly through ongoing philanthropy. 1-866-738-4379, Belken Inc. Download fitting guide and browse FAQs for PetSafe harnesses including Easy Walk, Gentle Leader, and Come With Me Kitty harnesses. 1 x Magnetic Collar Key. Date of experience: August 03 . Although PT is . ScoopFree Complete Plus Self-Cleaning Litter Box. 855-482-PETS (7387), Belken Inc. starting at. Looking for help with your PetSafe product? on orders over $69. 1 X Installation Guide. Browse by Product Category Bark Control Doors Feeders Fences Fountains Harnesses Pet Access/Assistance Pet Proofing Pet Travel Remote Trainers House Training Toys 94.130.164.242 PROPER PRODUCT USE: This product is designed only for use with domesticated animals; do not use this product for any other purpose. Visit our You're browsing our US site. Amazon.com : PetSafe, Microchip Activated Cat Flap, Exclusive Entry, Easy Install, 4 Way Manual Locking, Energy Efficient, Draught Excluder, Convenient . Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. A sales receipt from an authorized dealer of PetSafe products may be be required to obtain warranty coverage. This warranty gives you specific legal rights, and you may also have other rights that vary from State to State. Learn more about traveling with in-cabin pets or service animals. You can also browse by category and product below. Wondering how electronic fences work? Products purchased from unauthorized sellers, including unauthorized Internet sites, as well as used, refurbished or as-is products, will not be covered by our warranty, or receive any customer support. | Control your pet's indoor & outdoor access. All Rights Reserved. 800-732-2677. United Cargo has specialists available to answer your questions about using this website, booking your shipments, billing inquiries, and more. FREE SHIPPING | Contact our customer care and support at 1-866-738-4379 or use our online guide for product support and manuals. An original retail customer purchaser is a person or entity who is the original purchaser of the product or is a gift recipient of a new product that is unopened and in its original packaging. We recommend that you do not use this product if your animal is aggressive. Elite Little Dog In-Ground Fence. Get10% off Top Selling Cat Teaser Toy and Attachments! FREE SHIPPING Learn about the latest medical info, watch step-by-step training guides, and read pet care tips. What Does a Power Failure Mean for My Electric Dog Fence? - Outage Hacks 2023 PetSafe - home. Get advice & support for PetSafe products - manuals, videos, FAQs, installation, troubleshooting, product registration and more. Email: info @ petscontained . $199.95 When we receive the product, well issue you a credit for your order within 14 business days. FREE SHIPPING PetSafe does not authorize any other person or agent to make any other express or implied warranties. 10427 PetSafe Way, Knoxville, TN 37932 | If you do not have your number on hand, call 1-800-732-2677 or send us an email atinfo@petsafe.net. Cart. Set secure yard boundaries for your pets. Email Us Couldn't find the answer to your question? This product includes a 3 year warranty If you have any questions, please contact PetSafe Customer Service at the following landline toll-free telephone number 00 800 18 18 20 20 . Proof of purchase is defined as the sales receipt or a copy of the sales receipt. Newbury, Ohio 44065 It's so good to see a company that stands behind their products and gives great customer service. * Registered in the U.S. Patent and Trademark Office. Our agents are available from: Mon - Fri: 0600 - 2300 Central Time. This non-transferable limited warranty does not apply to products purchased from unauthorized sellers, including unauthorized Internet sites. We look for skilled, ambitious people interested in helping us change the future of the human-animal bond. All Rights Reserved. Fragen Sie uns zu einem beliebigen PetSafe-Produkt und beantworten Sie einige Fragen im untenstehenden Formular. Give your pet the freedom to come and go. Update - Now 3 huskies and 3 collars. Andy in customer service was professional. We cannot be held responsible for packages that are lost without tracking. Thereafter, proof of purchase will not be required with submission of a warranty claim. | This contact form collects your name, email address and phone number so that our support team can contact you to provide assistance. Sie haben keine Antwort auf Ihre Frage erhalten? Please keep this information in a safe place. on orders over $69. In order for us to help resolve your issue as quickly as possible, please provide as much detail as you can, including product/serial numbers, purchase information, and a detailed description of your issue. - Fri. 9am - 5pm ET Creating all those products requires a range of specialties: animal behavior and training, mechanical engineering, software development, product design, marketing, and customer service, to name a few. Sign up today for the latest news, promotions and more from PetSafe Brand. Monday - Friday: 8 am - 8 pm EST. Set secure yard boundaries for your pets. If a package arrives damaged, call Customer Care so a claim can be filed with the shipping carrier and a replacement can be ordered. How Do I Claim My Pet Door's Warranty? 2023 Radio Systems Corporation All Rights Reserved. PetSafe expressly disclaims and excludes all other warranties, express or implied, except as follows. Set the box on its back legs in a vertical position. *we do not require a signature on shipments. We're here to help! Conclusion. Sign up today for the latest news, promotions and more from PetSafe Brand. Would you like to visit our US site? We'll email you back as soon as possible. Date of experience: 11 . The fees for an in-cabin pet are $125 each way. Petsafe.net Phone Number | Call Now & Shortcut to Rep - GetHuman You're browsing our international site. Performance & security by Cloudflare. Defective products are allowed for return for replacement or credit within 45 days or if the product is still within its warranty. Pets are always in the forefront of our minds and our office. Returns Cancel order Change order Track order Complaint A different . Affiliates. Belken Inc. dba Pets Contained, PetSafe Customer Service So, if the outage is related to a lightning storm consider surge protectors designed to handle such an event. Contact PetsContained or PetSafe Customer Service : PetSafe & SportDog Toll-free Help Line: 1-866-738-4379. Support Center now. Probes Delivers stimulation by making direct contact with your pet's skin. All returns must be within 45 days of the original date of purchase. Shop Wireless Fences; In-Ground Fences; Doors; Harnesses & Leashes; Bark Collars & Deterrents . dba: Pets Contained on orders over $69. The most important is the safety of your dog and your home. During the warranty period, PetSafe will, at its option, replace with new or refurbished products or parts, any products or parts determined to be defective. No need to hire a handyman! Shop PetSafe Products | Online Store | Free Shipping, No Hassle Returns PetSafe Pet Transport & Shipping | United Airlines Furthermore, PetSafe will not be liable for any loss, damage or injury resulting from delay in delivery of replacement parts or for any failure by PetSafe to perform covered repair work due to circumstances beyond PetSafes control. All Rights Reserved. United PetSafe agents will send you the "Return Home Exception Form" and will be able to answer any additional questions you might have. | PetSafe Warranty Information - My Three Cats Give your pet the freedom to come and go. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Stay & Play Compact Wireless Fence. I phoned customer service and spoke to Anne and a new one was dispatched the same day. Write the reason for the return on the packaging slip and ship your product to us with the order number written prominently and clearly on the package. Browse our support topics or search for your problem. If you want to place a new order, just give us a call or place a new order on our website. 2023 Radio Systems Corporation. This limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser re-sells the PetSafe product or transfers the property on which the PetSafe product is installed. PetSafe brand will not be held responsible for customers ordering the wrong product(s), and all refusals will be credited minus the shipping charges. All express and implied warranties, including without limitation any implied warranties of merchantability and fitness for a particular purpose, are limited in time to the term of this limited warranty.
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