urlParametersToQueryString: function() { enabled: typeof mcxPresetParam.enabled === 'boolean' ? (The installer starts automatically, and the following window is displayed.). //Opens window and shows placeholderURL } The print head cleaning and deep cleaning functions allow you to clear up clogged print head nozzle. var prodSite = 'Y'; w.mcxWarn('mcxSiteIntercept warning: Probability it set to ' + w.McxSiteInterceptOnExit.parameters.probability + '. !window.opera || navigator.userAgent.indexOf(' OPR/') >= 0; }, w.McxSiteInterceptOnExit.parameters.delay); Looking for a cleaning or need maintenance service for your product? Turn on your computer and log on as Administrator. Instant Cameras and Pocket Printers Instant Cameras & Mini Printers Instant Cameras and Pocket Printers. //Brings up the survey for (var nLen = aKeys.length, nIdx = 0; nIdx < nLen; nIdx++) { aKeys[nIdx] = decodeURIComponent(aKeys[nIdx]); } Looking to restore the focus alignment on your camera and lens? Check the condition of the Print Head. (1) Load a sheet of A4 or Letter-sized plain paper in the Rear Tray and set the Paper Thickness Lever to the right. //Backward compatibility (for customers who have Print Head Deep Cleaning If cleaning the head once does not resolve the print head problem, clean it once more. if (vEnd) { w.onload = func; Clean the Print Head if lines are missing or if white streaks are present in the printed nozzle check pattern. Compare the printed adjustment patterns, and enter the pattern number of the pattern with the least prominent streaks or stripes into the corresponding box. } } Software Included. This dialog box allows you to check the printed pattern and adjust the print head position. Print a nozzle check pattern, and check whether the print head is working properly. if(!w.McxSiteInterceptOnExit.parameters.enabled) { Discover great new ways to enjoy your products with exclusive articles, training and events. sExpires = "; expires=" + vEnd.toUTCString(); false : false, If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. The simplest way to clean a printhead is with Canon's built-in cleaning function. w.mcxLog('Added URL parameter: [' + value + ', ' + name + ']'); w.McxSiteInterceptOnExit.parameters.expireDaysIfYes); showInline: typeof mcxPresetParam.showInline === 'boolean' ? var MCX_DEFAULT = 'MCX_DEFAULT'; cleanseCookie: typeof mcxPresetParam.cleanseCookie === 'boolean' ? When the dialog opens, select the ink group for which deep cleaning is to be performed. var invitation = document.getElementById(w.McxSiteInterceptOnExit.parameters.invitationID); elem.style.display = 'block'; Ensure that the printer is turned on. Selects the ink group that you want to clean the print head for. Deep Cleaning consumes a larger amount of ink than Cleaning. If you use a method other than Settings to remove your printer, use the Settings app and you should have success in removing your printer from your machine. (Installation of the manual and printer driver, and the system setting change are completed.). Perform this operation when you want to change the quiet mode setting. '

' + Using this function may lower the print speed. // Opera 8.0+ Check the printed nozzle check pattern. To learn more about the Enterprise CPS program, please call1-855-440-1598or emailenterprisecps@cits.canon.com. Reboot your PC and your printer will be removed. //If no default was assigned, use the first item }, } Execute cleaning. If any remaining ink level is below the single dot position, Executing system cleaning frequently will rapidly deplete your. ignoreWarning: typeof mcxPresetParam.ignoreWarning === 'boolean' ? w.AllegianceSiteInterceptOnExit = w.McxSiteInterceptOnExit; //Backward compatibility (for customers who have What is the Canon IJ Printer Assistant Tool? (Windows) - Canon Global width: typeof mcxPresetParam.width === 'number' ? } Any remaining tape will hinder ink output. ;\s*/); You can remove pretty much any device from your computer, including printers, using Device Manager. 1. if(w.McxSiteInterceptOnExit.parameters.probability <= 0) { PIXMA Printer Software Canon offers a selection of optional software available to our customers to enhance your PIXMA printing experience. Uninstall and reinstall Printer Drivers for a PIXMA MX922 - Canon Global Perform this function if you want to change the auto power settings. A window showing the progress of the uninstallation is displayed. Hold down the RESUME/CANCEL button until the Power lamp flashes green once, and then release it immediately. RgetCookie: function(cname) { w.McxSiteInterceptOnExit.popUp(); } }, var decimal = w.McxSiteInterceptOnExit.parameters.probability; Quit all running applications before installation. w.mcxLog('closeSurveyModal'); }; if(!delay) { delay = w.McxSiteInterceptOnExit.parameters.delay; } //Check if random number is less than probability (less than means probability met) and that survey is enabled Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. Open the printer properties dialog box. mcxPresetParam.inlineCloseID : "mcxSurveyClose", if(w.McxSiteInterceptOnExit.parameters.invitationID.length > 0) { Find and select your printer. On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation. Uninstall / reinstall the printer driver (Windows), (The Printer Port dialog box is displayed. height: typeof mcxPresetParam.height === 'number' ? Perform deep cleaning when two cleaning attempts do not resolve the print head problem. if(consoleWarn) { Canon MG6821 Printer only printing half of black text. Here you will find service loaner, rental and test drive equipment lists, and application forms. var isChrome = ! This article describes the Canon IJ Printer Assistant Tool. mcxPresetParam.waitUntilClose : false, If necessary, switch between various modes of printer operation. When the Ink Flush dialog box opens, select the ink group for which ink flush is to be performed. if(typeof w.allegianceSiteInterceptParameters !== 'undefined') { Canon Knowledge Base - Cleaning the Print Head (iP4920) Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer. Last Updated : To deal with this, firstupdate your printers driversand then try to remove the printer. return false; Uninstall / reinstall the printer driver (Windows). If you perform deep cleaning and the condition still does not improve, perform system cleaning. w.mcxLog('Building cookie with domain. McxBlackList: function(){ Execute cleaning Make sure that the printer is on and then click Execute. Deep Cleaning is more thorough than cleaning. } onPageClose: function () { w.McxSiteInterceptOnExit.parameters.height + '">
'; McxSiteInterceptOnExit.acceptSurvey(); Let us help you find what you need. If you click Cleaning on the Pattern Check dialog box that appears after printing the nozzle check pattern, the printer starts cleaning the Print Head. Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. Check the following items for each ink. (5) Confirm the displayed message and click Print Check Pattern. w.setTimeout(function () { Canon : PIXMA Manuals : MG3000 series : Cleaning the Print Head Press the start meny button, type "notepad" (no quotes) and press enter. For other versions of Windows ( Vista / 7 / 8 / 8.1 / 10 ), select Programs and Features. }; Therefore, perform cleaning only when necessary. }, Type a line of text in the notepad application. Check the amount of ink remaining in the cartridge. (3) Select the Print Head to be cleaned, and then click Execute. Open the Printers window.Select 'Devices and Printers' from the 'Start' menu. 1. Before installing the printer driver, confirm that the printer is powered off. getItem: function (sKey) { } else { Check out the Canon How-To Video library! w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"]; The application has encountered an unknown error. '" width="' + w.McxSiteInterceptOnExit.parameters.width + '" height="' + } When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. When the message is displayed, click 'OK'. var isSafari = /constructor/i.test(window.HTMLElement) || (function (p) { return p.toString() === "[object SafariRemoteNotification]"; })(!window['safari'] || (typeof safari !== 'undefined' && safari.pushNotification)); To ensureprint spooler serviceisnt interfering with your printer removal process, stop that service and see if you can successfully remove the printer. Click Initial Check Items to display the items you need to check before performing deep cleaning. document.cookie = encodeURIComponent(sKey) + "=; expires=Thu, 01 Jan 1970 00:00:00 GMT; domain=" + McxSiteInterceptOnExit.parameters.domainPath + "; path=/"; break; Reproduction in whole or part without permission is prohibited. Specify settings for operating the printer power automatically. We got professionals covered with our warranties, Need a firmware update for professional product. (2) Print the nozzle check pattern to check the print head condition. You must press the ON button (POWER button) on the printer to turn the printer on again after clicking this button. 5. while (c.charAt(0)==' ') c = c.substring(1); Offer void where prohibited, taxed, or restricted. and it still prints only the top half of any black text. if (oldonload) { oldonload(); } If an orange tape is adhered to the ink cartridge, peel it off completely. invitationID: undefined, //string if(w.McxSiteInterceptOnExit.surveyURLParams) { Still need help with your wireless connection? } else { "; expires=Fri, 31 Dec 9999 23:59:59 GMT" : "; max-age=" + vEnd; Find answers with your curated Q&As. Cleaning Open the printer driver setup window Click Cleaning on the Maintenance tab When the Print Head Cleaning dialog box opens, select the ink group for which cleaning is to be performed. }, Probability should be a whole number between 0 and 100. McxSiteInterceptOnExit.addUrlParameter("mcxModel", model); See [. If you don't have the tool installed, go toCanon Support> search for yourmodel> selectDrivers & Downloads> selectSoftware. } else { return; } //Check to make sure custom parameters exist Click Initial Check Items to display the items you need to check before performing Cleaning. inlineCloseID: undefined, //string expireDaysIfYes: 60, //number (days) The Pattern Check dialog box is then displayed. Reproduction in whole or part without permission is prohibited. Open the Canon IJ Printer Utility dialog box. To cancel the check process, click Cancel. By continuing to use this website, you are agreeing to our. w.mcxLog('acceptSurvey'); REFERENCE Clicking Initial Check Items displays the items to be checked before deep cleaning. The Nozzle Check dialog box will open. This password-protected page provides members with a one-stop service solution. w.mcxWarn = function(warning, ignorePrefix) { If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. // Chrome 1+ var showSurvey = function(surveyId, cimId, pimId, modelDesc, transID) { The print head cleaning and deep cleaning functions allow you to clear up clogged print head nozzle. Print a nozzle check pattern, and check whether the print head is working properly. Do Not Sell or Share My Personal Information. The Printer port window will be displayed while automatic recognition is performed. w.McxSiteInterceptOnExit.popUp(); if (cleanseCookie === true) { if (typeof w.onunload != 'function') { 1. Select 'Programs' or 'All Programs' from the 'Start' menu. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. }, TRACK SERVICE Looking to troubleshoot your issue yourself? Orders will be shipped to a street address in the 50 United States or the District of Columbia only. The Nozzle Check dialog box opens after the confirmation message. To check whether the print quality has improved, click, If cleaning the head once does not resolve the. If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. Reducing the ink drying wait time speeds up printing. Canon Canada Inc., 2023. case Date: Disconnect the USB cable connected to the printer or turn the printer OFF. Perform cleaning when printing becomes faint, or if a specific color fails to print, even though all ink levels are sufficiently high. We should point out that the PIXMA MG6821 is an older model which we have retired. cookieVisitCount: function(){ Or if you still need help, visit our Canon Community by clicking the button below to get answers: If you don't have the tool installed, go to. w.McxSiteInterceptOnExit = { Open the printer properties dialog box. //w.McxSiteInterceptOnExit.surveyWindow.blur(); Shoot and print on the go with a 2-in-1 pocket-sized camera and printer. For details on the nozzle check pattern, see [. Canon Knowledge Base - Uninstall / reinstall the printer driver Select the printer driver you want to uninstall, and then select 'Uninstall'. This takes about 2 minutes. PIXMA Print Plan Printers PIXMA Print Plan PIXMA Print Plan Printers. Print the nozzle check pattern to check the print head condition after cleaning. isOpera: isOpera, 05/31/2023: New firmware updates are available. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3. surveyURLParams: undefined, Usually, the Print Head Alignment function on the Canon IJ Printer Assistant Tool is set to automatic head alignment, but you can change it to manual head alignment. Print head cleaning removes any blockage in the print head nozzles. var url = "https://canonusa.allegiancetech.com/cgi-bin/qwebcorporate.dll? '