We would never share your information with third parties. Anyway, I took it to my local oficial DJI store, and they said that it could be just the ribbon cable. Drone Technician Shows How to Fix "Gimbal Motor Overloaded" on DJI drones All rights reserved. A more detailed breakdown of the costs of repairing a DJI drone is provided in a separate section below. Receive email with instructions. Allow those that have gotten repairs done to post the costs so if someone has something wrong they can get an idea of repair cost. If you have found yourself in the unenviable situation of being the owner of a damaged DJI drone, then this is the perfect article for you. I was able to put it back, and no more vibartion. We test fly every repaired aircraft and all of our work is guaranteed. The Mavic Pro houses a stunning 12MP camera with a 1/ 2.3" sensor. within 7 days of receiving the item. Fast simple and easy. Providing DJI with as much detail as possible can also speed up the diagnostic process, allowing them to return your repaired drone faster. If you accept the quote, our team will fully repair your multicopter and test fly it, before returning it to you with a clean bill of health and a guarantee on our repair work. from them also. how to send us your drone. Gimbal Motor Overload has been an issue on DJI drones especially, Mavic pro, air, mini and phantom 4, but even on the older drones like the spark and phantom 3 nonetheless, DJI doesn't seem to come up with a solution. Here is a link to the cable: Flexible Gimbal Flat Ribbon Flex Cable layer For DJI Mavic Pro | eBay did you manage to get it fixed? Please fill out and include the downloaded form in your box and ship to: Our knowledgeable and experienced technicians will diagnose your aircraft to understand what will be needed to repair your aircraft. We DO NOT accept outside parts or parts provided by customers. It can happen, even to the best pilot. Once the inspection is complete our technical team will contact you and give you an estimate of repair cost and needed parts. repairs DJI drones. 12. We will also not be held liable From the time of receipt, you have about a 2-week window to test the drone and look for any defects. You must have JavaScript enabled in your browser to utilize the functionality of this website. 805-480-4033 | Live Chat (M - F 7a-5pm PST), TOP PRODUCTS: DJI M300 RTK MATRICE 210 MAVIC 3 ENTERPRISE DJI ZENMUSE H20T. Alain Lushimba - 11. Low level Beeping tone coming from M2 Pro. Refer tohttps://repair.dji.com/repair/price-inquiry for updated pricing. Yesterday I crashed my Mavic Pro, and the gimbal got damaged. We would never share your information with third parties. Excluding cameras/gimbals, most repairs can be completed with less than $400 in parts. If there are parts needed to complete the repair of your drone, you will be invoiced separately. From this starting point, you can proceed with the following steps: The benefit of having a drone from a company with a global presence like DJI is that you can probably find a service center in your home country or region. Although these guys are listed as authorized resellers (just look at the Sorry for your crash, here is the link to send it in for repair. After all, another benefit of being a holder of their insurance policy is prioritized customer support. diagnosed. Don't despair! How do you send it from Singapore to DJI? The tiny notecard enclosed with the Mavic Pro is ridiculous as most people are more concerned with getting the UAV out of the box and figuring out how to fly. Hello everyone. $400 for repairs without additional authorization. Mini 3 pro - Stuck replacing broken gimbal, because the glued r-axis motor.. Help please! - Well done DN! how can i replace that right now i sticked it with glue but i have to replace that part with new one. Enclosing it with the useless "In the box" "intelligent battery" "disclaimer safety" give the connotation that it's a unimportant piece of paper. Please contact the seller. Gimbal damage, repair costs | DJI Mavic, Air & Mini Drone Community Great service. If any major problems are found during this period, you have the option of shipping the drone back for DJI to do re-work. Once we received your drone, we send you an email, We send you an estimate of costs for repair. You may be surprised. Gently remove the power cable connector located to the left, behind the gimbal board, by pulling up on the white base. w pics, Low level Beeping tone coming from M2 Pro. If so, we can fix this issue for you. I calibrated the gimbal per DJI but that didn't work so I had to send it to them (DJI) They received my Mavic the other day and informed me that two motors had to be replaced along with the gimbal. We have a small strip not too far from the house used by cropdusters and I can easily see the danger of flying the Mavic Pro when the dusters are active. This is typically completed in just 2 to 3 days but will take longer if you requested for data analysis. Return shipping is included. As part of filing a repair request, you will be required to upload a proof of purchase for your drone. think any of them support modding your drone for FPV or long range? The shipping label should allow you to ship out your drone at no extra cost, but you will need to handle the costs of packaging your drone. Reply. DJI RS 3 Mini. Dronefly's official YouTube channel is home to everything industrial drone (UAV). for any crashes. 877.299.1075 | (Mon - Fri 7am - 5pm PST), TOP PRODUCTS: DJI M300 RTK MATRICE 210 MAVIC 3 ENTERPRISE DJI ZENMUSE H20T. the repair. Next, use a Phillips screwdriver to remove the 4 screws holding in the gimbal. DJI Mavic 3 Pro review | Space For a small fraction of the price of a brand new DJI drone, you can get wide coverage for free repairs or get the option to receive a replacement unit. Today I got a call from the store . Remove the six 5mm 1.5 Hex screws by turning the screwdriver counterclockwise. Drone Nerds, yours truly. Flip the DJI Mavic Pro over, with the camera facing you. Chris Hunt - Copyright 2023 Dronefly. 1 Review $149.00 Repair Service for DJI Mavic Air 2S Rating: 2 Reviews $149.00 Repair Service For Mavic Pro and Mavic Pro Platinum Rating: 60 Reviews $149.00 Repair Service For Mavic 2 Pro and Zoom Rating: 19 Reviews $149.00 Repair Service for DJI Air 2S R/C $99.00 Repair Service for Phantom 4 Pro+ R/C $99.00 Repair Service for DJI Mavic Pro R/C Pull the cord and micro controller board away from the front of the DJI Mavic Pro using tweezers. Remove the two 5mm 1.5 Hex screws near the gimbal case by turning the screwdriver counterclockwise. Well, if salvageable, you need to get itrepaired of course. That commitment extends fully into our repairs department.We can get you back in the air quickly, and keep you up to date every step of the way.This Repair Service is for repairs of DJI Mavic Pro and Mavic Pro Platinum. To start, head on over to DJIs online repair service center. Kevin Hale is a very competent Drone Expert and will go out of his way to assist you. Remove the one 5mm JIS #0 screw from the small micro controller board at the front of the DJI Mavic Pro by turning counterclockwise. Remove the Mavic Pros propellers and battery.2. Drones are needed on command for production and these times do not comply with industry requirements. With the Mavic Pro drone on its base remove the top 6 hex screws. Drone Nerds performed a successful surgery on my DJI What do I do? Pinch the releasing buttons on both sides of the battery. Confused about a step? As mentioned, it only covers product failure due to manufacturing or material defects. Repair DJI Mavic Pro Gimbal - YouTube Anyway, I took it to my local oficial DJI store, and they said that it could be just the ribbon cable. Crashed your Mavic? DJI Care - Repair & Replacement Service Plans - DJI Flip the drone back over and screw back in the 4 hex screws. For the best experience on our site, be sure to turn on Javascript in your browser. able to refund the service fee. In any case, it is in your best interest to be completely honest during this process. Pre-purchase a new one to save time, DJI Mavic Pro - Gimbal Camera (Refurbished), Upgrade to Rush Service (same-day diagnosis, 1-3 day turnaround once received), Pre-Approve up to $400 additional parts budget, I agree to pre-approve up to $400 in parts, Skip to the beginning of the images gallery. Go to step 1 Follow this guide to remove the gimbal/camera of the DJI Mavic Pro M1P. We show you step by step on how to remove and replace t. If the cost of necessary parts is greater than $400, a repair technician will contact you to discuss and approve before proceeding with the repair. fee will be adjusted as follows: 12 / 2 Page Next > 33004 79 2017-2-12. If you choose not to have it repaired, you simply pay a $69* diagnostic fee + return shipping and we will send it back to you in the condition we received it in. the drone motors and propellers, GPS module, forward and downward obstacle avoidance sensors, ultrasonic sensor, electronic speed controller (ESC), power port module, main camera board, and more. It does NOT cover damage due to accidents, signal loss, pilot error, or water damage. I love diving into the latest and greatest in emerging technologies and seeing what they can do. 2. Flip the Mavic Pro drone back on its base and slowly remove the top cover starting from the rear of the drone. Xmipbs Disassemble Original Gimbal Camera Arm with Signal Canble and Flex Cables for DJI Mavic Pro Replacement Drone Repair Parts 4.0 out of 5 stars 51 $79.99 $ 79 . Fortunately, DJI runs a very systematic and customer-friendly process for drone repairs. For the Phantom 4 Pro, repairing the gimbal and camera will cost an intimidating $699, while the aircrafts main control board will cost $261. I also crashed into the side of the house, some vacuum pulled it quickly too close, nothing broke, but I kept receiving 'Gimble vibration". DJI Mavic Pro Gimbal/Camera Replacement - iFixit Repair Guide Its easy to see from this page which components of a drone are more expensive to repair. list on DJI website to know who I am talking about) if you had a problem Sending your aircraft in an oversized case may incur additional return shipping costs. We would never share your information with third parties. Shipping time may also be subject to certain regulatory processes that are not within the control of DJI. 805-480-4033 | Live Chat (M - F 7a-5pm PST), TOP PRODUCTS: DJI M300 RTK MATRICE 210 MAVIC 3 ENTERPRISE DJI ZENMUSE H20T. 13. Cosmetic and protective parts such as covers and stickers are very cheap, but damage to your drones camera and gimbal assembly can cost several hundreds of dollars to repair. Dji Support Repair Cost Too High | Dji Forum Pry off the upper shell with a nylon spudger. JavaScript seems to be disabled in your browser. Also, please do not include batteries, chargers, or other accessories. REQUEST REPAIR TICKET or call us: +1 786-708-7807, REQUEST REPAIR TICKET or call us: +1 786-708-7807, With nearly every Any repairs that will cost over $400 dollars The repair was professionally. We do not fix water damage or flyaway units. able to refund the service fee. Repair Service For Mavic Pro and Mavic Pro Platinum. Pay now with address and payment details stored in your Amazon account. 8. Tweezers and three different sized screwdrivers are required to access the gimbal/camera for this guide, as described below in the tools section. This will depend on the extent of damage that your drone has suffered: a drone which has been submerged in water will probably be more expensive to repair than one which is only experiencing drifting problems. your customer responsiveness! Dronefly cannot be held responsible for any future issues or parts that may fail. If the customer decides they do not want their drone repaired after a diagnosis, the service Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Drone Parts, Repairs & Custom Drones - DJI Largest Authorized Service The camera is too exposed. Buy Mavic Pro Assembly 4K Gimbal Camera Drone Repair Spare Parts Compatible with DJI Mavic Pro Quadcopter Replacement Accessories: Quadcopters & Multirotors . Put the battery in the drone connect to the controller and calibrate the gimbal. phantom 2 vision+ and i was so thankful for it I ended up buying a DJI abandoned. This issue can be caused by a number of things but a common culprit with this device is the ribbon cable that sends power to the gimbal control board. Mar 3, 2017 by lightmaster You might be able to find an authorized dealer willing to purchase the parts for you. This service includes a complete inspection of your aircraft to determine any issues and needed fixes. Don't worry, labor is included in the original repair service purchase. DRONE NERDS SERVICEQUADCOPTER & DRONE REPAIRS. DJI might ask you to send the drone even if it is to refresh the firmware so make sure you . The team at Dronefly pride ourselves on excellent customer service and top of the line products. 10. 1-Year Plan 2-Year Plan. DJI Mavic Pro & Platinum Repairs$149 Flat Cost | Dronefly In order to expedite your repair, we request a pre-approval in this amount. Privacy | Terms of Use | Do Not Sell My Information | Sitemap. Image quality for . Hello everyone. Repair/ Replacement/ Maintenance Choose Your Service Plan DJI Care Refresh A must-have for your new equipment Suitable for most camera drones and handheld photography devices, DJI Care Refresh provides up to three affordable replacements units within two years. Reviewer. support group so I know good customer service when I see it. Why You Need The Mavic 2 Enterprise Advanced, DJI Mavic 2 Zoom vs Enterprise vs Enterprise Dual, DJI Mavic 3 Enterprise Series: New Portable Commercial Drones, The Best Thermal Drones and Thermal Cameras of 2022, DJI Enterprise - Remote Compliance Measures, Dronefly Parent Company Enterprise UAS is Exclusive Master Distributer of Teledyne FLIR's SIRAS drone. If portable, drops, spills and cracked screens due to . Flexible Gimbal Flat Ribbon Flex Cable layer For DJI Mavic Pro | eBay. Request repair ticket on website or over phone. Drone4y Repair Refund for water damage or flyaway is adjusted to $50. The site will then help you find the nearest service center that can offer repair services for your drone. After checking out several Place the new gimbal in the front housing, feed the white connector plug up through the mounting plate. It may not display this or other websites correctly. How Much Does it Cost to Repair a Drone? - Droneblog 1-Year Plan 2-Year Plan. Note: This feature currently requires accessing the site using the built-in Safari browser. Unable to load the latest firmware? Deal with DSLR Pros with confidence. any guess how much will it cost & how much time the process will take? One of the most common types of repairs is a Mavic Pro gimbal replacement. As expected, the cost of repairing your drone will depend based on which component was damaged. replace the gimbal camera units and remote controllers. All rights reserved. Need a Proposal or Have a Question? I always get flac for telling you all this. If you have only had your drone for a few days, and you are certain that your drone has not figured into any accidents or crashes, then chances are good that you can still claim drone repairs from your standard warranty. (Please note that the costs and pricing below are all listed (and frequently updated) on theDJI site here.). You are using an out of date browser. #1 can we make a sticky to help people get actual prices with labor for Mavic Pro and Platinum repairs from DJI. "shot down" = Replacement products are brand-new or equivalent to brand-new products in performance and reliability. Theres no need to worry, as DJIs repair process is typically quick and systematic. Flip the DJI Mavic Pro back over, with its top side facing up. A better gimbal camera guard meeds to be in place on the Mavic UAVs. After you have provided all the details of your product, you will need to provide your shipping address and pick a service center you would like to send your drone to. Privacy | Terms of Use | Do Not Sell My Information | Sitemap. To reassemble your device, follow these instructions in reverse order. Are you an Amazon customer? Doesn't include gimbal repair. DJI Mavic Pro Gimbal Camera Assembly Authentic DJI Spare Part I checked if the gimbal is in place, and it is. Remote Controllers and Gimbals cameras are not repairable with this service. The standard warranty guarantees that you received your DJI drone free from manufacturing or material defects. A 100% working gimbal camera module is necessary for capturing steady aerial imagery. See tables below for parts and labor pricing. In any case, it is best to contact DJI Support with the specifics of your situation. Follow this guide to remove the gimbal/camera of the DJI Mavic Pro M1P. Service Description Is your DJI Mavic Pro displaying a 'Gimbal Motor Overload' error? shipping cost to U.S continental 48 states) You will need to remove the battery and upper shell before accessing the gimbal. What are your options? These costs can skyrocket for higher-end drones. STEP 6: Return ShippingReturn shipping via UPS Ground (in the continental U.S.) is included in the repair service. Repair Service For Mavic Pro and Mavic Pro Platinum. Put the screw covers back in screw in the remaining screws. Description Reviews (0) Service Description Have you crashed your Mavic 2 Pro/Zoom and damaged an arm or is your motor failing? Read on for all the finer details of getting DJI repair service how its done, how much it costs, and how long the process takes. Upon receipt, DJI will conduct a detailed assessment of your drone. Of course one of the first things you want to know is what youre looking at in terms of Mavic Pro repair cost, and exactly how much it will take to get you back in the air as soon as possible. DJI Mavic 2 Pro/Zoom Motor Arm Replacement Service (ESC Status Error) How to repair a damage camera gimbal on a DJI Mavic Pro from start to finish.http://www.irepairmd.com/ For the best experience on our site, be sure to turn on Javascript in your browser. R rob2000gt Well-Known Member Joined Dec 31, 2017 Messages 173 Reactions 81 Age 44 Mar 17, 2018 #2 The DJI Inspire 2 is one of the more expensive platforms that DJI carries and as such is also one of the more expensive ones to repair. DJI Mini 3. . Was going to take over a week and $100+ just to get an estimate. get it fixed without any cost. fee will be adjusted as follows: Mavic Pro Gimbal & Camera 1 179.00 Middle Frame 1 4.00 Back Left Motor Arm 1 19.00 Mavic 8330 Quick-release Folding Propellers 1 1 9.00 . https://repair.dji.com/en/SelfRepair/PriceQuery. Alsoif you have DJI Care Refreshthese prices should be significantly reduced or eliminated. This is an excellent deal that offers the same high-quality service of DJI repair at a much more affordable price. replace the gimbal camera units and remote controllers. Repair Drone Functionality & Cosmetic Damage, Gimbal broken? The last item is particularly important, as a claim of product defect means that DJI will need to do data analysis of your drone. Are you getting an ESC Status Error or Motor Current Error? Our engineers will then investigate the problem and give you a quotation for the repair work. The value they quoted for the gimbal replacement was 430 euros, which I thing is ridiculously high. Gimbal damage, repair costs | DJI Mavic, Air & Mini Drone Community 2 Age 36 Feb 25, 2018 #1 Hello everyone. Its not brand new, but all problematic parts should have been replaced. Was quoted $279 for the repair. We can only Repair costs at DJI | DJI Mavic, Air & Mini Drone Community Unless your camera sensor is damaged or the motors are bent, I would just try to replace the black ribbon cable. with your drone what do you think they are going to have you do? DJI Inspire 2 vs the DJI Mavic 3 Cine: Is the Big Bird Still Relevant? Once they have a clear idea of the necessary parts, they will contact you to get approval to continue with the repair. fireworks display. Speed of delivery (2 days to my door) but they had the thing in stock! DJI Mavic 3 Pro review - three is the magic number | TechRadar Remove the two small panel pieces near the gimbal case with the tweezers. More Services Replacement Service How to Replace the Mavic Pro Gimbal Camera: Copyright 2023 Dronefly. A crash from 100 feet or into a lake can be a death sentence even for a drone that costs upwards of $1000. For a better experience, please enable JavaScript in your browser before proceeding. DroneNerds' skilled repair engineers were trained at the DJI facility and can get your craft back in the air in no time. However, there have been cases when drone owners can no long retrieve a proof of purchase, especially for older drones. Pay now with address and payment details stored in your Amazon account.
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