After the initial setup, review our extensive library of Getting Started How-To videos and the Documentation for XG Firewall. Initialsetup again and again NilsSchiele1 8 minutes ago Hello, Today I started the configuration of a brand new XGS126. To help you,weve kicked off a series of How-To videos that we expect to grow into a comprehensive library over time. Sophos Connect - Provisioningfile - Only SSL? Getting Started; Sophos Partners. WTF would cause this you ask? Nice. I would like to get a discussion going that keeps alot of the starter or basic things needed to do the initial setup for XG going, this all started with myself collecting pages in bookmarks and thought I would throw this out there quick to help anyone else out down the road. What about on-premises management and reporting solutions? It can potentially take up to a few minutes for the latest data to be reflected in reports. Badrobot rfcat_vk over 4 years ago in reply to Badrobot Hi, I am not very good adding urls in the manner you have, but have a look at this url and extract what you think will assist. All of this new functionality is rolling out to all Sophos Central accounts over the next few days. The only way I found out was trial and error which not a good method in a business environment. Does Sophos Central Reporting replace on-box reporting? Sophos (XG) Firewall Installers ⁃ Customer Training Portal (free Delta Training) As such a update of such a core module is complicated and needs a lot of testing, it will take some time to release. Here's goes my rant. XG Firewall v18 introduced the new Xstream TLS Inspection feature that provides high-performance inspection of encrypted traffic, enabling you to properly protect your network. May 30 2023 By Kathrin Mschle. I have checked Admin, Authentication and System and I can't find any reference to it. 1997 - 2023 Sophos Ltd. All rights reserved. Please review the Getting Started with Troubleshooting XG Firewall module. You no longer need to dive into each firewall device to find the information you seek. Subscribe to get the latest updates in your inbox. Custom hardware 2C4GB RAM unable to get HA active-passive working, support is "investigating" for 4 days now. icon at . Save my name, email, and website in this browser for the next time I comment. If you got a few favorites please share them here, I know someone can find them searching through everything but it might be nice for new users to grab a bunch in one spot. Sophos partners and customers also love Sophos Central and for good reasons. This site uses cookies to improve site functionality, for advertising purposes, and for website analytics. Save my name, email, and website in this browser for the next time I comment. Please check your network set up and connections and try again." MySetup ESXi 6 Host (dedicated server from servdiscount) Network: vSwitch0 connected to the SophosVM (port 2) and to the vmnic0 vSwitch1 connected to the SophosVM (port 1) and to an clientVM XDR, Managed Detection and Response, Rapid Response, Refactr, Cloud Optix, Workload Protection, Zero Trust, Firewall. . The RDP sessions freeze or terminating without IPSEC tunnel goes to down. Free Home Firewall | Sophos Home Edition Firewall The Sophos Partner Portal is the most important resource to manage your Sophos business and locate partner-exclusive information. If youre managing multiple firewalls, you will love the new group firewall management features in Sophos Central. New Sophos Central Management and Reporting for XG Firewall Hello NilsSchiele1,Thank you for reaching out to the community, can you please let us know the firmware version of the FW ? You need to check the log viewer and add a filter for your firewall rule to see which ports are used and then limit the services to them only. Chris McCormack is a network security specialist at Sophos where he has been focused on firewall and network protection since joining Sophos in 2008. How does log retention and management work in Sophos Central? If you are on v17.x we suggest you upgrade to v18 for the latest NAT rule enhancements. IPS protection signatures are included for all platforms: Windows, Macs, Unix, and more. MSP Guides; Member Recognition. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get the optimum set-up and policies for your XG Firewall. New Sophos Support Phone Numbers in Effect July 1st, 2023. New Sophos Support Phone Numbers in Effect July 1st, 2023. (Instructions: SSL/TLS inspection rules / Video: Xstream SSL inspection in XG Firewall v18). I sent an email to professionalservices@sophos.com outlining the issues I was having and requesting a consultation, I guess that email went into outer space. As you already have a scheduled remote support session for later today, please keep us updated on your status and don't hesitate to reach out to, Sophos Firewall requires membership for participation - click to join. __________________________________________________________________________________________________________________. Troubleshooting blocked connections - Sophos Community SOPHOS PRODUCT, COMPANY, AND RESEARCH UPDATES, 1997 - 2023 Sophos Ltd. All rights reserved, CRN names 11 Sophos executives to 2023 Women of the Channel list, Did You Know? Create Group & Users What high availability (HA) models are supported and how are they licensed? XG Firewall provides an XML-based API combined with SNMP monitoring/alerting and email alerting, integration is possible with many other third-party network and firewall management consoles. Sophos Firewall Cause When a policy is changed, the Web Application Firewall (WAF) service - based on Apache - has to restart itself to apply the change. Machine has internet. same here with 4 new Sophos XGS - reimage or offline firmwareupdate solved the problem. If you are on v18 already, review all your NAT rules to ensure all are required and adequately protected by a corresponding firewall rule. So my question is, is there a way to enable graceful restart or NSF on the XG side? XG Firewalls integration with Sophos Central gets a major boost with some exciting enhancements for managing multiple firewalls easily. The product uses Quagga for OSPF/BGP and quagga got this feature in 2016. Get all the latest XG Firewall v18 information in ourresource center on the Sophos Partner Portal, which is available only to Sophos Partners. Simply log in to your Sophos Central account and add your firewalls to get started. But after logging in again, the initialsetup started again. Parse - Defender for Cloud Apps parses and extracts traffic data from the traffic logs with a . After spending hours instructing novice staff on how to scrap USB light touch deployment and configuring manually, the web GUI only loads part way? XG Firewall now shares log data directly with Sophos Central and provides flexible reporting tools enabling you to monitor, visualize, and analyze network activity directly in Sophos Central. Customer Resource Center (how-to videos, documentation, and more), How-To Video Library (dozens of video tutorials to get you started), XG Community (tap into the vast knowledge and expertise of the XG Firewall community). /log/tomcat.log from the advance shell ? Today I started the configuration of a brand new XGS126. The XG cluster on the other hand, does not seem to advertise those grace-LSAs, as it seems to directly flush its LSAs, which causes to the FortiGate cluster to drop its learned routes from the XGs as it seems to go through normal OSPF shutdown. You can easily deploy an XG Firewall to a remote location without touching it and set up a RED tunnel in no time. Nice. Initialsetup again and again - Discussions - Sophos Community The Quickest Ways to Get in Touch With Sophos. If you dont have time to perform these steps, the Sophos Professional Services team of network experts is available to help ensure your firewall is configured optimally. I have two XG430s in an active-passive configuration connected to a FortiGate cluster. Required fields are marked *. XG Firewall makes it simple to get up and running quickly with the best network visibility, protection, and response in the industry. Of course, by design, your firewall blocks all network traffic your network is completely locked down but you enable traffic to flow by creating firewall rules. dan becker over 2 years ago. Read these other blog posts to learn about the many innovations in Sophos XG Firewall: Your email address will not be published. You can get the latest v18 release for your XG Firewall from MySophos. You will need to deploy the XG Firewall SSL certificate on your client machines, which is accomplished easiest on Windows using the wizard in Microsofts Group Policy Manager. These should only be used in special circumstances or for troubleshooting, never as an active protection policy. Found this on Lateral Movement Protection, has a nice explanation to understand the key points. We strongly recommend that you take advantage of SophosLabs Threat Intelligence and Sophos Sandstorm sandboxing to further analyze files. I have followed up with you via PM to discuss this further. Data is added and removed on a FIFO (First In, First Out) basis. XG Setup Guide for New Users - Discussions - Sophos Community Your email address will not be published. XG 210 IPSEC DOWN FAILED PARSING IKE - Sophos Community Heres everything you need to know. Non-group firewall management is still supported for XG Firewall v17.5. The product uses Quagga for OSPF/BGP and quagga got this feature in 2016. Contact them at professionalservices@sophos.com. Can you help ? for the router doesnt' match the time of the PC because the XG doesnt' take NTP updates by default and the router date/time is really out of sync and needs to be manually setup. When does my warranty start and finish? You can get the latest v18 release for your XG Firewall from MySophos. (Instructions: Sophos Connect Client / Video: Sophos Connect VPN Client). How are virtual firewall products licensed? Sophos XG Firewall Documentation After completing the initial setup I chlick on the final "continue", then for some seconds the "Finishing" screen was shown and then I got the login page again. SDWAN - IPSec Tunnel Mode RDP Terminate - Sophos Community It unlocks many other important capabilities for customers such as our Managed Threat Response service, execution against our Synchronized Security vision, better security integrations for our customers, better management workflows, and more. We have 8 small offices, we were happily using pfSense with 0 issues for 4 years (for free) but recently were forced into NIST 800-171 compliance, hence the move to Sophos payware. When not evangelizing Sophos network security products, Chris specializes in providing advice and insight into the latest threats and network protection technologies and strategies. TheSophos Partner Portalisthe most important resource to manage your Sophos business and locate partner-exclusive information. The process of generating a risk assessment consists of the following steps. Sophos Community | Product Documentation | Sophos Techvids | SMSIf a post solves your question please use the 'Verify Answer' button. The new Sophos Central Group Management tools and Central Reporting require XG Firewall v18. sophos.docx - 1. Getting Started with Troubleshooting XG And you can check outall the posts in ourXG Firewall How To series on the Sophos Blog. Appliance version : last XG210 (SFOS 19.5.2 MR-2-Build624) IKEv2 in main mode for the ipsec profile Hey NilsSchiele1, did not find anything suspicions in the logs you posted, try the following:> Change the IP-Address via SSH> Delete the Browser Cache> switch to other browsers> disable the adblock> lastly if anything above does not work, try re-imaging the appliance. Sophos Firewall requires membership for participation - click to join, https://www.sophos.com/en-us/support/products/xg-firewall/how-to-library.aspx#NetworkConfiguration, https://news.sophos.com/en-us/2016/02/03/how-to-navigate-the-xg-firewall-admin-console-video/, https://vimeo.com/channels/xghowto/page:1, https://community.sophos.com/products/xg-firewall/f/sophos-xg-firewall-general-discussion/79041/troubleshooting-guide-for-xg, https://community.sophos.com/kb/en-us/123174, https://community.sophos.com/kb/en-us/123096, https://community.sophos.com/kb/en-us/123095, https://community.sophos.com/kb/en-us/126185, https://www.youtube.com/watch?v=YaX5PdtyDS4, https://shred086.wordpress.com/2017/11/26/sophos-xg-firewall-rules/, https://community.sophos.com/kb/en-us/126230, https://community.sophos.com/kb/en-us/122976, https://community.sophos.com/kb/en-us/126470, https://community.sophos.com/kb/en-us/123295, https://community.sophos.com/kb/en-us/123084, Firewall Best Practices to Block Ransomware, Sophos UTM: Best practices for DNS Configuration - Sophos Community, Sophos XG Firewall: How to DNAT to an internal server - Sophos Community, Sophos XG Firewall: WAF configuration guide - Sophos Community, Troubleshooting guide for XG - Sophos XG Firewall General Discussion - XG Firewall - Sophos Community, XG How-To Library - XG Firewall Support - Products, Sophos XG Firewall: How to configure High Availability - Sophos Community, Sophos Firewall: How to Create a Source NAT Policy for Web Servers - Sophos Community, Sophos XG Firewall / Sophos UTM: WAF behavior change - Sophos Community, (3) Sophos XG Firewall: How to change firewall rule order - Sophos Community, Sophos XG: Firewall Rules DIY Home Tech, [SOLVED]DNS best practice? Update firmware Always keep your firmware up to date to ensure you have the latest security, performance, and reliability updates. Get started with Sophos XG Firewall by reviewing our Comprehensive documentation library. After completing the initial setup I chlick on the final "continue", then for some seconds the "Finishing" screen was shown and then I got the login page again. The password for the admin user should have been configured when you set up your Sophos XG instance. SFM, CFM and iView are based on aging legacy platforms that are expensive to maintain. Ultimately, this causes a brief routing outage between the to clusters and causes some prolonged networks interruptions, which could be avoidable if all adjacent routers had OSPF graceful restart enabled. https://community.sophos.com/products/community-chat/f/knowledge-base-article-suggestions/105811/how-to-tcpdump-on-xg, https://www.sophos.com/en-us/support/products/xg-firewall/how-to-library.aspx. In the partner portal, just click on the (?) PDF Quick Start Guide - Sophos On our work XG330, I think I initiated a reboot via the admin GUI last night, but the device became completely unresponsive causing me to drive into work to hard reboot it. PDF Quick Start Guide - Sophos Site-to-Site VPN: If you want the ultimate in VPN reliability and security between your central office and branch offices or remote locations, Sophos unique RED tunnels are ideal. Advanced Threat Protection is another essential aid in identifying an active threat on your network. XG Firewall makes it super easy to assign web protection and control, intrusion prevention (IPS), sandboxing, and file analysis as well as application control. We purchased and extra $1600 USD Professional service package. Make sure you are applying IPS protection policies that align with the network platforms in your environment use either one of the built-in policies or create your own. Was I spoiled with opensource software for too long? Sophos Firewall requires membership for participation - click to join. Nice. 1997 - 2023 Sophos Ltd. All rights reserved, XG Firewall How To series on the Sophos Blog, Sophos XG Firewall: A network security ecosystem with many innovations, Sophos XG Firewall Simpler, faster, and more-in-one, Sophos XG Firewall innovations Policy management, Sophos XG Firewall innovations FastPath packet optimization, Sophos XG Firewall innovations User interface, Sophos Firewall Manager and iView Centralized management and reporting for all your XG Firewalls, FAQs for Sophos UTM customers about the new XG Firewall, What to expect when youve been hit with Avaddon ransomware. Let me outline my experience so far, and no, I'm not a novice; developer and networking for 10+ yrs now. Whatis the most likely cause? Our previous article outlined the various access options and their pros/cons. Thank you for following up with us through PM. What about Sophos Firewall Manager (SFM), Cloud Firewall Manager (CFM), and iView? Overview Our Free Home Use Firewall is a fully equipped software version of the Sophos Firewall, available at no cost for home users - no strings attached. It's because the HTTPS cert. configured so the cluster sends out the appropriate grace-LSAs when doing restart of the master or failure of it. Getting started. The Admin Console allows you to configure every aspect of the device. Your email address will not be published. We have 8 small offices, we were happily using pfSense with 0 issues for 4 years (for free) but recently were forced into NIST 800-171 compliance, hence the move to Sophos payware. Does somebody know how to stop this setup loop? Sophos fire wall Dual stack Control Center/system interfaces WAN link manager is red why not green? Some how, I figured out that the USB light touch deployment doesn't work if FW is below 17.5, which all of our brand new units were, except 2 of them. Sophos XG - Initial Setup - Activation Problem Please follow the instructions and links provided below. LAN and DMZ) to help catch active threats trying to spread on your network. I cannot give a ETA on this release but sophos is planning to update the module in a firmware release of SFOS. How was I supposed to know that you put the password in first, then select the file? Watch these videos to see how to get started with your XG - Sophos News If youre new to XG Firewall or v18, check out the introductory video on Firewall Rules and the Whats new in v18 for Firewall Rules video. 5.When logging into the XG Firewall using SSH with public key authentication, what userare you logged in as? If a post solvesyourquestion please use the'Verify Answer' button. New Sophos Support Phone Numbers in Effect July 1st, 2023. Sophos Central is our strategy moving forward for firewall reporting and management. Adding firewalls into Sophos Central couldnt be easier. Central Firewall Management will remain free for all Sophos XG Firewall customers and partners. Getting Started These core documents will help you start protecting your systems right away. For more information, see the CFR web page on our website. [Sophos XG Firewall] Getting Started: Setup and Registration I had no clue what these XG125s were for, and it turns out, the inclusion of them messed up our 2 XG125 EnterpriseGuard licenses, that Sophos Support is still trying to straighten out. Device Management > 3. Any firewalls governing internet traffic should have a web filtering policy in place. I'll even mention the 2 extra XG125s we received, a week after the initial shipment that included the other 8. 1997 - 2023 Sophos Ltd. All rights reserved. with the backup restore from memory you need to put the password in first then select the backup file, assuming all your anti whateve's are up todate? Sophos Central now includes group firewall management and flexible, cloud-based firewall reporting for free. If a post solvesyourquestion please use the'Verify Answer' button. This morning I wanted to check the logs to see if I had pressed "Reboot" or "Shutdown" but I cannot find in the logs where it states what I did or the reason which it asks for when rebooting. (Instructions: How to configure Advanced Threat Protection (ATP)). icon at the top right corner to access these videos. To help you, we've kicked off a series of "How-To" videos that we expect to grow into a comprehensive library over time. Our Free Home Use XG Firewall is a fully equipped software version of the Sophos XG firewall, available at no cost for home users - no strings attached. We have just launched version 3.0.009 of the, The adoption rate of our new Sophos Firewall v19.5, Latest Community Discussions in Sophos Firewall, Sophos Firewall requires membership for participation - click to join, Customer Training Portal (free Delta Training), Application & IPS Signature Release Notes, New Techvids Release - Sophos Firewall v19: Backup and Restore, SD-RED Firmware 3.0.009 pattern update released, Sophos Firewall OS v19.5 MR2 is Now Available, Powershell Script Library to migrate from Sophos UTM to Sophos Firewall, Sophos Firewall: HTTPS Decrypt and Scan FAQ, Sophos Firewall: Configure a Site-to-site IPsec VPN connection between Sophos Firewall and UTM using a preshared key, Sophos Firewall: [LetsEncrypt] How To in Sophos Firewall, Sophos Firewall: v19.5 MR2: Feedback and experiences. These will make your life vastly easier, dramatically reducing the time it takes to roll out changes across multiple firewalls. Free Home Firewall | Sophos Home Edition Firewall I have two XG430s in an active-passive configuration connected to a FortiGate cluster. I guess this is what we get for scrapping opensource pfSense. Sophos: Getting Started with a Sophos XG Firewall Firewalls.com 18.6K subscribers Subscribe 216 28K views 1 year ago In this Sophos tutorial video, learn how to setup a Sophos XG Firewall. Theres also a great list of articles and videos to review on the Initial Setup Community Forum. screen and trying to restore the backup file result in the 2nd screenshot. On your XG Firewall go to Administration > Licensing and ensure you have these essential network protection subscriptions: Always keep your firmware up to date to ensure you have the latest security, performance, and reliability updates. They have a single pane of glass covering all their firewall management needs, as well as Intercept X for endpoints, servers, and mobile devices, and so much more. Ensure you have one or more TLS inspection rules applied to your internet traffic, otherwise a lot of the protection discussed below will be ineffective. We had this behaviour, when the Machine you are installing from (where your browser runs) was not able to reach the internet by itself. If a post solvesyourquestion please use the'Verify Answer' button. 1997-2023Sophos Ltd. All rights reserved. $15K isn't a ton of money, but we spend that on other software platforms that I can call support, immediately. You will need to login. I don't understand issues like this, this platform has been around for years now. It could not be support in the version, which the firewall uses. I still have no clue how to use this "license". Firewall rules enable your network to function, but they also create opportunities for hackers, ransomware, and malware to enter. A comprehensive task queue monitors and audits all changes in real time or historically. New Firewall Reporting in Sophos Central provides deep insights into network security and activity. They said manadatory firmware update since they were on 18.xFirmware 1: SFOS 18.5.3 MR-3-Build408Firmware 2: SFOS 19.5.2 MR-2-Build624Current Firmware: Firmware 2Can not get over the initialsetup. 1997 - 2023 Sophos Ltd. All rights reserved. I was making more of a comment because of your thread name which has now been updated.. How about RED tunnels with compression enabled, that doesn't work, they loose connectivity several hundred times per day. Sophos licensing instructions - Sophos Support Useful link at the bottom to download our whitepaper for "Firewall Best Practices to Block Ransomware". Thanks for reaching out. Did You Know? Where to Find Partner Portal Guided Tour Videos - Sophos Firewall host group and firewall rule update via Sophos Central API, Telegram Messenger Not Connecting When Any Web Policy is Active, Download backup file from firewall - download button not working, SFVH (SFOS 19.5.2 MR-2-Build624) New WAF bug throwing Error 404 on authentication, At my wit's end with WAN bottleneck on FW Home. Beginning on March 5, when the connector is launched, Sophos Managed Threat Response Advanced customers with XG Firewall and Sophos Central Reporting enabled, will have their firewall automatically begin feeding ATP and IPS events to our MTR analysts to enhance threat hunting and investigations for their organization. Intrusion Prevention looks for activity attempting to exploit vulnerabilities in networked devices. (Instructions: How to configure Sophos Sandstorm). To check these logs on Sophos Firewall, run the command below in Console > 5.