You can count on Shoebacca to up your footwear game and provide unmatched happiness with each transaction. On sale right now, you can snag these $120 beauties for only $80. The midsole provides lightweight comfort too. We strive to make the returns process as easy and convenient as possible. The Guide 15 however are not. Prom season is here, and you deserve to look and feel amazing for your big party! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Shoes I found on line fit desire and well priced for leather! I bought these shoes only from looking at them online, and I was pleasantly surprised by the quality and stylishness of the shoes when they arrived. Now I have to find a ups location and run them there and wait for my reimbursement. So if you are ordering a pair please keep that in mind. The quality if my merchandise was superb. They also offer better sale prices. Shoebacca offers 22 features such as , and . Do you agree with SHOEBACCA's 4-star rating? Excellent experience! Shoebaccas helpful and experienced customer service team is here to help you with any questions or problems, so you can enjoy a hassle-free buying experience. The fit and sizing of our shoes are frequently mentioned in customer testimonials. Service 739 Value 1638 Shipping 1642 Returns 37 Quality 5843 This company does not typically respond to reviews Positive reviews (last 12 months): 92.9% View ratings trends 32 See all photos First rate customer service Thank you Martin Moffitt I have had a GREAT shopping experience with Shoebacca! This pair is significantly less expensive than the previous ASICS running shoe: on clearance, it is $50, down from the regular price of $65. Click to reveal We recognize the value of a perfect fit. Find a range of looks for every occasion, from dress shoes and boots to trainers and athletic shoes, allowing you to express your particular style with ease. I've bought shoes through Shoebacca before. I had a great, easy experience with this purchase. How to Contact Shoebacca Customer Service Get Access to Exclusive Deals About Shoebacca Shoebacca is an online shoe store that sells both women's and men's shoes. Performance & security by Cloudflare. Anyone can write a Trustpilot review. With our selection of fashionable shoes, establish the fashion standard among your friends. Ok fine, but as a courtesy I asked if she can send me a label. We work hard to go above and beyond your expectations and provide the ideal pair of shoes for every occasion. Same thing here. Shoebacca.com customer service - GetHuman Improvement needs to be made about thoroughly communicating with buyers. Submit a complaint and get your issue resolved. Read full review of Shoebacca.com and 1 comment. It was GREAT!! Your email address will not be published. Choose from a wide range of popular footwear brands, such as Nike, Adidas, Puma, and more. Love your site, Only wish you had a save for later Fast and easy - plus found an item that was tough to find, Nice to shop and not feel maybe it could be a scam. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews. After confirming that with USPS, that package was delivered, 6 days later, I still did not get credited. Shoebacca has 68 reviews with an overall consumer score of 4.3 out of 5.0. Shoebacca.com Customer Reviews 5.00 out of 5 | 58 reviews About Shoebacca.com You are looking up Shoebacca.com customer care, so you probably already know who they are. At Shoebacca, we place high importance on offering outstanding customer service and making sure that every one of our esteemed customers enjoys a hassle-free buying experience. In total, there are 3 ways to get in touch with them. I now have a pair of shoes that were a gift, that I can't use. Submit a complaint and get your issue resolved. Shopping online for shoes for my 84 year old mother who just had a hip replacement and IS SOOOOO HARD TO PLEASE. I called to let them know of the error. The Guide 15 however are not. I believe that the next real competitor for classic sneaker style in the U.S. will be Puma, especially if they keep up the good work over there. But instead, they just cancelled the order again (without even informing me, I saw in the status that the order was all of the sudden closed and I had to approach them again). She loves them. They arent real brands. Whatever your personal taste, we offer the ideal combination to enhance your uniqueness. My brother says it's just the style and they're fine, they do seem pretty oversized but fit perfectly. Call 1-888-446-1788 and follow prompts to returns. You can email the site owner to let them know you were blocked. You can rely on us to give you the ideal footwear for any occasion or activity. The shoes are beautiful and they have a nice design to them. Had no issues with the order whatsoever. You can discover the ideal pair of shoes for each outfit and event with our wide selection of shoes from top brands. Found exactly what I wanted, half price, and such quick delivery! I'm pretty satisfied with the shoes, but extremely disappointed with ShoeBacca service. I'm one of those people who never read reviews before purchasing. PUBG Download Key + PUBG Activation Key for PC Free [2023], Exploring the Untamed: Adventures in the Backcountry, The World of Soho House: Exclusivity, Style, Shoebacca: Your Ultimate Destination for Quality Footwear and Accessories, Shop the Latest Trends and Brands at Shoebacca, Unbeatable Selection of Shoes for Every Style and Occasion at Shoebacca, Find the Perfect Fit with Shoebaccas Wide Range of Sizes and Widths, Shoebacca: Exceptional Customer Service and Hassle-Free Returns, Omoda: Stepping into Fashion and Sustainability. You can make an informed decision and select the correct pair that properly fits you thanks to our in-depth product descriptions and size charts. Great experience. We think everyone has a right to discover their optimum shoe size. Great prices. Shoebacca Review | Shoebacca.com Ratings & Customer Reviews - May '23 Hi Brenda, Answer: To track your Shoebacca order, simply visit their website and enter the provided tracking number in the designated field. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Fast and easy checkouthowever, hard to filter for my sizehad to find several different colours before I could find my sizenot easily linked on website. email receipt order number is [protected] - I never got an Order Number that started with AD Hello, No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The wooden Dutch shoes? I ordered two pairs of shoes three weeks ago. Their customers love to shop at Amazon, eBay, Rakutan and the Walmart website, so thats where they needed to sell. NY first time in theses hiking boots I walked 3.5 miles at a steady pace. Comfortable, light, sturdy. Complaints about difficulty canceling orders. Does are exactly as pictured, excellent fit. With over 700,000 SKUs in their system, SHOEBACCA.COM needed to streamline their inventory data by organising and simplifying their structure. The brand is all about helping customers find the most affordable prices possible. The company has a solid social media following, with almost 75k followers on Facebook and 15k on Instagram. We looked up Shoebacca.com and found that the website is receiving a high amount of traffic. Shoebaccas friendly and knowledgeable customer support staff is available to assist you with any inquiries or issues so you can take pleasure in a stress-free shopping experience. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shoebacca.com Customer Service. Complete with carefully curated pairs of sneakers, boots, sandals and more, Shoebacca has all your footwear needs covered. This gives you the information you need to select the appropriate size and width for your feet. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This website is using a security service to protect itself from online attacks. Shoebacca Review - Is It A Scam or Legit? - iReviews We give you access to tracking data so you can keep track of the progress of your shipment. Keep up the good work. Both options are bright, bold, colorful styles. I will purchase from them again, The shoes were fine but I accidentally ordered a pair of shoes and immediately got on the phone to try and cancel the order and emailed customer service and they sent the shoes anyway and for some reason I had to wait for them to come by ups just to turn around and send them right back. Learn more about work wellbeing. I've ordered a pair of shoes from www.shoebacca.com and received my order in a timely manner. Most customer unfriendly, besides terrible quality assurance. Very poor performance. NO. Not only do I love the Chewbacca reference but it was super fast, reasonably priced, and perfect condition. No problems. At the turn of the millennium, Marc and Robert Schlachter were selling used athletic shoes at local markets in Texas. 21 Apr 2023. I was only given credit back on my source of payment within a few days. great company, very impressed! Hi Joe, Threatened to cancel through my credit card and two days later I get an email notifying that they credited my account. We also ensure all reviews are published without moderation. Unfortunately, they only ship to the contiguous US from their retail site. Shoebacca is a great online shoe store to buy your shoes. Shoebacca is dedicated to offering only top-notch products, ensuring longevity and high performance so you can have confidence in the caliber of your purchase. I ordered a pair of shoes June 7 2016. I look forward to trying Keene hiking sneakers next. They clearly are from the same person who either works for (or is a shill for) the company, or is just a nasty / vindictive individual with some serious issues/problems. SHOEBACCA Promo Codes | 10% Off June 2023 Coupons - CouponFollow Keep up with fashion by perusing a wide selection of footwear alternatives, including the newest trends and designs from well-known companies. Keith. Save my name, email, and website in this browser for the next time I comment. I didn't, so when somebody was finally ready to help me they told me they could take a message and leave it for someone else to look over and call me back. After numerous phone calls over the course of 6 weeks asking where my shoes were, they finally informed me that they were delivered (to God knows where) so they were no longer responsible. Click to reveal Two days later they sent me a message stating that my order left the warehouse and was already on its way. I did not ask for a refund I wanted a replacement. We provide hassle-free returns within a predetermined time range if youre not entirely satisfied with your purchase. The parent company of Shoebacca.com is Shoebacca.com Inc.. 18 I was sent a return label and instructed to take them to a ups location to send them back. Keep your eyes peeled for our updated article on Shoebacca to ensure flawless results! I seriously doubt SHOEBACCA told you that your shoes were gone, never to be seen again. 39,784 Reviews of Shoebacca.com - Sitejabber They have an overall rating of 4.8/5 stars on Sitejabber and 4.7/5 stars on TrustPilot. Good variety of products, reasonable prices, and fast shipping. Your shoes will be delivered promptly to your door thanks to our dependable and quick shipping choices. Got a tracking number by the next day but it wouldn't work when using it. and new CSR stated that it took 5 days for credit to show up. I ordered two different pairs of shoes since I wasn't sure about fit and the free, EASY, return for the pair that didn't fit was awesome! Please feel free to let us know if there is anything more we may do for you! Shoebacca is an online store focused on selling name-brand shoes at decent prices. Since I couldnt see on site which credit they credited. Spread the word they DO NOT care about their customers! I order a pair of sandals and the shipping was 3-7 days. They focused on growth through innovative technologies, competitive delivery processes and professional customer service. Several positive reviews for Shoebacca.com have been found on various review sites. I received my items promptly from Shoebacca. These Lucchese oxfords are the real deal! I complained via email several times, and threatened Better Business Bureau. Shoebacca had the best design selection and price on the shoe style I was interested in. First off, the Shoebacca Puma CELL Alien OG Lace Up Sneakers are fast, both in how they up your running game and how quickly they sell. They have a wide range of shoes for men, women and kids. Click here to get notifications about new complaints of Shoebacca.com. 66 talking about this. I also called and spoke with a representative who was very helpful. Why would you want to pay to ship 2 pair of shoes when you will also have to pay the return shipping. All sneaker heads should boycott this site. If you would like to call me directly I would be happy to help you get this issue resolved. In the first week after launch, their average order value increased by an impressive 50% and average visit duration increased by 31%. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. SHOEBACCA attracts more customers with Adobe Commerce Thanks for NO help, Shoebacca. On other sites, this shoe is priced anywhere from $180-$300+, but you can expect that the brands price will be more affordable. read more. Definitely going to keep Shoebacca on my radar for the next pair of shoes I'm shopping for. I should have read reviews before buying from a company I had never done business with. I got my order very quickly and it was just what I expected. With thousands of styles from the world's most popular brands, it's easy to find something you'll love at SHOEBACCA.com. These materials make for a strong, innovative shoe design for all your running and sport-playing desires. Research about the brand from on and off their site suggests that you can safely purchase from Shoebacca. No matter what the occasion is- running errands, hitting the gym, or working hard at the office, Shoebacca's online shops can help you achieve all your goals. Amazon's better, no questions asked. My order shipped out very quickly and was delivered within days! Also note that 'free shipping' for returns is only applicable with purchases over $50, otherwise there's a 'restocking fee'. Monika Comeaux. Was contacted by shoebacca via email after I gave bad review and they said, Oh you should of called us, we would have given you a prepaid postage sticker. Great deal regardless because I can actually still wear them. Regarding the comments above from "A Happy person" and "Nunya" - both made on June 9, 2011 (not a coincidence, I think) are nasty and uncalled for. Shoebacca makes shopping for shoes online a no-risk experience with free ground shipping, free returns, and 110% price matching! I also doubt I'll return, period. To guarantee that you receive shoes that live up to your expectations in terms of durability, comfort, and style, each item in our collection is put through a rigorous quality check. Shoebacca is an e-commerce store that sells shoes. While Shoebacca.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. In the end, she essentially told me she would prefer to lose my business and the business of anyone I could tell about my experience rather than make my situation right. any thoughts? If the original order value was under $50, you will be charged a $6.50 restocking fee which will be held from your refund. Easy and fun options. They seemed to fit fine when I put them on at home but after walking 6 miles yesterday I felt like, once my feet swelled just a little, that they were definitely too snug. While Shoebacca.com does not offer live chat, they do have a phone number. After moving to Adobe Commerce, SHOEBACCA attracted more customers who stayed longer and spent more on trainers. Most of the 1-star reviews claim that their shoes came in the wrong size or came in womens/mens sizes when they ordered the opposite. PRICE ADJUSTMENT GUARANTEE HOW TO QUALIFY FOR THE PRICE GUARANTEE: Simply contact us. SHOEBACCA Reviews | Read Customer Service Reviews of www.shoebacca.com Who wouldn't call and see if they could cancel the order and then reorder the same shoe with the promo code? who can help me with this matter? Can't complain about a single thing. I Order number provided was not valid for return. The Shoebacca Team! The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints. Now I have to find a printer and drive to UPS and waste my time and money. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Because of this, we provide a wide selection of sizes, from the smallest to the largest, making it possible for you to get the perfect fit regardless of the size of your foot. We have established ourselves as a reputable name in the market thanks to our wide selection of top brands, excellent customer service, and dedication to offering a great shopping experience. I wrote to them by email to complain several times and requested a refund as unable to track and no receipt of goods. Since every person has a different set of feet, we at Shoebacca offer a wide selection of sizes and widths to ensure you get the best fit for maximum comfort and support. I called them and provided a physical address. Featuring quality laces to keep your feet nice and secured, there is also plush cushioning in the heel of the shoe. If I'm not a member. One shoe was ok but the second one was two sizes smaller! When I went to make another order, it said it was not available online. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. Savings of around $38.00. Anyone can write a Trustpilot review. https://main--bacom--adobecom.hlx.page/uk/fragments/customer-success-stories/cards/uk-caas-cards-randomSee all customer stories, https://main--bacom--adobecom.hlx.page/uk/fragments/customer-success-stories/contact-footer, caas:content-type/customer-story,caas:content-type/customer-story,caas:topic/commerce,caas:industry/retail,caas:industry/retail,caas:audience/enterprise,caas:products/adobe-commerce, https://main--bacom--adobecom.hlx.page/uk/fragments/customer-success-stories/cards/uk-caas-cards-random. Amazing! If you are using our awesome free shipping, orders normally take about a week. I called shoebacca to find out why, once again I got passed through the maze of transfering to somebody else in hopes I'd eventually hang up. This Shoebacca review will help you decide whether or not to buy from the brand as we take a look at their bestsellers, reputation, customer reviews, product legitimacy, and other important information like shipping policy. Great discounts and free shipping on athletic shoes, boots, running shoes, and more. My current problem is the Nike's I bought from them. Shoebaccas user-friendly website and secure checkout procedure make it easy to browse and buy the newest trends and brands from the comfort of your home. They do not have their stuff together. Check out what 1,055 people have written so far, and share your own experience. Had no issues with the order whatsoever. I could wear this DEER STAGS shoe pair only for couple of times in the last three weeks. Now I have to find a printer and drive to UPS and waste my time and money. I would recommend! I ordered from this site because they were the only carrier of my favorite havaianas flip flops, so I found a coupon code from retailmenot.com and placed an order. wish I had read comment/rating b4 I ordered shoes. The company has a solid social media following, with almost 75k followers on Facebook and 15k on Instagram. I appreciate all of it. I'm one of those silly people. You can use our size guides and conversion charts to discover the right shoe size. Looks like I will be getting 4 pairs of shoes instead of 2. Dont give them business! Shoebacca pledges to only provide the best shoes from known manufacturers. Really liked billing side; a discount coupon popped up at checkout. On sale right now, this pair is $120, originally $160. I love the recycled/vegan products from Adidas. I really wished they had an exchange program where it would be so much easier for customers like us. Without further ado, heres some of the brands great selection of sneakers, running shoes, and clogs. "Adobe Commerce was a key factor in our 15x revenue growth in just three years . Guarantees & Policies - shoebacca.com Conveniently, their manager is unavailable when I demanded to talk to him/her to enlighten him/her about the breakdown in communications and poor customer service relations in the organization. I recently ordered a pair of shoes, but it didn't show up in the 'my orders' section of the website. For the last order, I actually called instead of sending an email, and they told me that the order was not shipped yet because some item(s) had to be retrieved from a sister warehouse. The Suede Cleated Creeper Platform Sneakers are brought to you by a creative collaboration between Puma and Rihanna. Desired outcome: I was looking for the vegan Adidas Continentals and they were on of the only shops (including Adidas' website) that had them. As online sales and traffic rose by 25%, SHOEBACCA saw their entire business hockey-stick. My shoes said delivered, were never delivered. We provide products from numerous companies, including Nike, Adidas, New Balance, and Clarks. You may learn more about how a particular shoe fits by reading these reviews, which can also help you determine whether you need to change your size or width selection. We wanted a fully integrated solution that could handle our e-commerce needs across multiple sales channels, a warehouse management system and finance one that could also handle a high degree of customisation, says Finney.