Report Database has not migrated to latest one which is 18.034. MESSAGE Aug 24 09:21:06 [reportdb:1612]: do_stop(): status = RUNNING. The data can then be analyzed for trends that could lead to gaps in security, requiring policy changes. SSLVPN & HTTPS admin access runs on TLS 1.3? Now is the perfect time for your customers to upgrade. MESSAGE Aug 24 09:21:06 [reportdb:1612]: do_waitpid: Service with pid 29566, exited with status 0. Making the most of NAT in XG Firewall v18. Sophos XG Firewall includes an all-new powerful but intuitive NAT capability for source NAT (SNAT), destination NAT (DNAT), and other network translation tasks that actually makes NAT easy. show routing sd-wan-policy-route reply-packet Each section in this guide shows the menu path to the configuration page. New features in the XG Firewall v18 MR5 release - Sophos News XG V18 changes things, because we can quickly show an admin what SSL connections are failing, and why, as well as offering simple one-click remediation of these issues. Make sure you bookmark the Selling Sophos Firewall page in the Sophos Partner Portal for easy access to all sales tools onXG Firewall. If youre a Sophos Managed Threat Response Advanced customer with XG Firewall and Sophos Central Reporting enabled, your firewall will automatically begin feeding ATP and IPS events to our MTR analysts to enhance threat hunting and investigations for your organization starting on March 5th. And with CFR it is. Help us improve this page by. New advanced options for IPSec remote access, Sophos Connect downloads enabled from the user portal, Enforcement of TLS 1.2 for SSL site-to-site and remote access VPN tunnels, A new option for Synchronized App Control to automatically clean up discovered apps over a month old, Support for new AWS instances (C5/M5 and T3), Virtual WAN zone support on custom gateways for post deployment single arm usage, Group Firewall Management via the Partner Dashboard, Multi-firewall reporting across firewall groups, Save, Schedule and Export reports from Sophos Central, Stronger password hash algorithm (requires a password change), Auto web-filtering of Internet Watch Foundation (IWF) identified sites containing child sexual abuse, Support for creating users with UPN format for RADIUS authentication. Subscribe to get the latest updates in your inbox. Shall we have a look at a few of those challenges? Report Database has not migrated to latest one which is 18.034. New Sophos Support Phone Numbers in Effect July 1st, 2023. New advanced options for IPSec remote access, Sophos Connect downloads enabled from the user portal, Enforcement of TLS 1.2 for SSL site-to-site and remote access VPN tunnels, A new option for Synchronized App Control to automatically clean up discovered apps over a month old, Support for new AWS instances (C5/M5 and T3), Virtual WAN zone support on custom gateways for post deployment single arm usage, Group firewall management via the Partner Dashboard, Multi-firewall reporting across firewall groups, Save, schedule, and export reports from Sophos Central, Stronger password hash algorithm (requires a password change), Auto web-filtering of Internet Watch Foundation (IWF) identified sites containing child sexual abuse, Support for creating users with UPN format for RADIUS authentication. The changes to the management has greatly simplified our admin efforts making configuration and troubleshooting much easier.. # tail -n 500 /log/csc.log | grep -i "reportdb". Please copy it manually. XG Firewall v18 is here, and with it comes a slew of terrific new features that address the visibility, protection, and performance problems organizations face every day. XG Series SG Series (after migration to XG Firewall/SFOS) * Model has less than 4 GB RAM Reports - Sophos Firewall We have looked at software-defined networking or SD-WAN in previous articles. Ill leave you with some feedback from some of our early adopters: Being a part of the EAP was invaluable. SFVH_SO01_SFOS 18.0.5 MR-5-Build586# csc custom debugSFVH_SO01_SFOS 18.0.5 MR-5-Build586# service reportdb:start -ds nosync503 Service FailedSFVH_SO01_SFOS 18.0.5 MR-5-Build586# df -khFilesystem Size Used Available Use% Mounted onnone 235.2M 4.5M 214.3M 2% /none 2.9G 28.0K 2.9G 0% /devnone 2.9G 35.2M 2.9G 1% /tmpnone 2.9G 14.6M 2.9G 0% /dev/shm/dev/boot 127.7M 49.0M 76.0M 39% /boot/dev/mapper/mountconf 385.4M 74.1M 307.3M 19% /conf/dev/content 20.8G 558.1M 20.2G 3% /content/dev/var 179.1G 38.3G 140.8G 21% /varSFVH_SO01_SFOS 18.0.5 MR-5-Build586# tail -30 /log/reportdb.log29193 2021-08-23 21:19:25.063 GMTLOG: database system was shut down at 2021-08-23 21:19:09 GMT29192 2021-08-23 21:19:25.067 GMTLOG: database system is ready to accept connections29197 2021-08-23 21:19:25.067 GMTLOG: autovacuum launcher started29205 2021-08-23 21:19:26.166 GMTFATAL: could not open file "base/16386/11811": No such file or directory29206 2021-08-23 21:19:26.168 GMTFATAL: could not open file "base/16386/11811": No such file or directory29192 2021-08-23 21:19:26.181 GMTLOG: received fast shutdown request29192 2021-08-23 21:19:26.181 GMTLOG: aborting any active transactions29197 2021-08-23 21:19:26.181 GMTLOG: autovacuum launcher shutting down29194 2021-08-23 21:19:26.181 GMTLOG: shutting down29194 2021-08-23 21:19:26.192 GMTLOG: database system is shut down29567 2021-08-23 21:21:05.611 GMTLOG: database system was shut down at 2021-08-23 21:19:26 GMT29566 2021-08-23 21:21:05.614 GMTLOG: database system is ready to accept connections29571 2021-08-23 21:21:05.615 GMTLOG: autovacuum launcher started29576 2021-08-23 21:21:06.714 GMTFATAL: could not open file "base/16386/11811": No such file or directory29577 2021-08-23 21:21:06.716 GMTFATAL: could not open file "base/16386/11811": No such file or directory29566 2021-08-23 21:21:06.729 GMTLOG: received fast shutdown request29566 2021-08-23 21:21:06.729 GMTLOG: aborting any active transactions29571 2021-08-23 21:21:06.729 GMTLOG: autovacuum launcher shutting down29568 2021-08-23 21:21:06.731 GMTLOG: shutting down29568 2021-08-23 21:21:06.740 GMTLOG: database system is shut down29618 2021-08-23 21:21:21.902 GMTLOG: database system was shut down at 2021-08-23 21:21:06 GMT29617 2021-08-23 21:21:21.905 GMTLOG: database system is ready to accept connections29622 2021-08-23 21:21:21.905 GMTLOG: autovacuum launcher started29626 2021-08-23 21:21:23.004 GMTFATAL: could not open file "base/16386/11811": No such file or directory29627 2021-08-23 21:21:23.006 GMTFATAL: could not open file "base/16386/11811": No such file or directory29617 2021-08-23 21:21:23.019 GMTLOG: received fast shutdown request29617 2021-08-23 21:21:23.019 GMTLOG: aborting any active transactions29622 2021-08-23 21:21:23.019 GMTLOG: autovacuum launcher shutting down29619 2021-08-23 21:21:23.020 GMTLOG: shutting down29619 2021-08-23 21:21:23.029 GMTLOG: database system is shut downSFVH_SO01_SFOS 18.0.5 MR-5-Build586# tail -n 500 /log/csc.log |grep -i "reportdb"DEBUG Aug 24 09:21:05 [reportdb:1612]: read_packet: read() 52 bytes from listenerMESSAGE Aug 24 09:21:05 [reportdb:1612]: Toggling log level to: WARNINGMESSAGE Aug 24 09:21:05 [reportdb:1612]: {"reportdb":{"method":"service","name":"reportdb:start","version":"1.2","type":"text","length":0}}ERROR Aug 24 09:21:06 [reportdb:1612]: execute_prepare_query:DB handle returned from perl is not OK.ERROR Aug 24 09:21:06 [reportdb:1612]: get_query_status: DB has returned error code: 1ERROR Aug 24 09:21:06 [reportdb:1612]: get_query_status:Query Error: FATAL: could not open file "base/16386/11811": No such file or directoryERROR Aug 24 09:21:06 [reportdb:1612]: csc_prep_query: execute_prepare_query failed for SELECT txid_current().ERROR Aug 24 09:21:06 [reportdb:1612]: execute_prepare_query:DB handle returned from perl is not OK.ERROR Aug 24 09:21:06 [reportdb:1612]: get_query_status: DB has returned error code: 1ERROR Aug 24 09:21:06 [reportdb:1612]: get_query_status:Query Error: FATAL: could not open file "base/16386/11811": No such file or directoryCRITICAL Aug 24 09:21:06 [reportdb:1612]: csc_prep_query: execute_prepare_query failed for Execute Query.ERROR Aug 24 09:21:06 [reportdb:1612]: do_prep_query: Failed PREPSTMT: 'alter database iviewdb set timezone to ? When not evangelizing Sophos network security products, Chris specializes in providing advice and insight into the latest threats and network protection technologies and strategies. XG Home Edition v18 - ReportDB Dead gavo_nz over 2 years ago Hi, When I logged into my XG Home Edition tonight I noticed the console had flagged the ReportDB service as dead. The next battle is usability, which again is solved by the new architecture. Because Central Firewall Reporting is cloud-based, well roll out additional features and report templates without requiring any firmware update to your XG Firewall. 'ERROR Aug 24 09:21:23 [reportdb:1612]: do_real_start: after_start failed. With Central Firewall Reporting, your customers can create reports to fit their needs using one of pre-defined report templates and customizing it the way they want. XG Firewall v18 MR5 Released with New Features - Sophos Even bigger, however, is a new reporting service with more features and built-in reports. Thanks Nilesh, probably best if I only follow one troubleshooting process at a time - so I'll just see how I get on with Yash before I give your suggestions a try :) Cheers. ', Please capture the output of the following commands from the CLI console. Weve been hyping up XG v18 for a while, and the good news is, the wait is over Its finally here, and its the most significant release for XG ever. Save my name, email, and website in this browser for the next time I comment. Introducing Central Firewall Reporting with XG Firewall v18, Sophos Firewall requires membership for participation - click to join, Sophos Central Firewall Management and Reporting, Rich, granular data organized into easy-to-understand reports, Pre-defined out-of-the-box report templates, Flexible report table and charts allow you to customize each report, Report Dashboard provides an at-a-glance view from the XG Firewall for network operational health, policy control events, and all security-driven events, Visual representation of data displayed in graphical form, Search and retrieval of all log data from the XG Firewall. Once in Ubuntu, open a terminal/command prompt window and enter the following: 4. Every maintenance release (MR) for XG Firewall v18 brings compelling new features, including a variety of performance, stability, and security enhancements. aborting! Did you know that we released a new version of our Sophos Firewall OS? ERROR Aug 24 09:21:23 [reportdb:1612]: do_real_start: after_start failed. Creating reports on the topics that are important to you should be easy. When not evangelizing Sophos network security products, Chris specializes in providing advice and insight into the latest threats and network protection technologies and strategies. Now, allow me to be transparent and state that that ability to inspect SSL traffic on a firewall is nothing new. Secondly this release unifies our approach to public cloud security on both AWS and Azure platforms. One of the more exciting enhancements v18 adds is Central Firewall Reporting (CFR), Sophos' new cloud-based reporting tool. Thank you for choosing Sophos (XG) Firewall, we have assembled a variety of resources here to help you to make the most of your Sophos (XG) Firewall. For example, creating a port forwarding or DNAT rule has never been easier, thanks to the new server access assistant wizard. XG Firewall v18 is here, and with it comes a slew of terrific new features that address the visibility, protection, and performance problems organizations face every day. Thank you for reaching out to Sophos Community. Sandstorm has also gone through significant enhancements. An enterprise may leverage an array of internet connectivity modes including leased-line, MPLS, DSL, and cellular services knowing they will be utilized with maximum efficiency. Available for free for all XG Firewall customers, our delta training program will help you make the most of the new features in XG Firewall v18. If youre not running the latest v18 firmware on your firewall, youre missing out on a ton of new capabilities and dozens of resolved issues. ERROR Aug 24 09:21:23 [reportdb:1612]: csc_prep_query: execute_prepare_query failed for SELECT txid_current(). Finally, although not a new feature, Synchronized Application Control, whereby unknown applications are classified through endpoint to firewall collaboration, gains increased significance in light of the release of XG V18. XG Home Edition v18 - ReportDB Dead - Discussions - Sophos Firewall Every Maintenance Release (MR) for XG Firewall v18 has brought compelling new features as well as a variety of performance, stability, and security enhancements and MR5 is no exception. For example: a file lacking an icon or packed in a particular way. Were calling this addition Threat Intelligence and it will run in parallel with our already proven Sandstorm runtime analysis sandboxing service. Sophos Firewall ERROR Aug 24 09:21:23 [reportdb:1612]: do_prep_query: Failed PREPSTMT: 'alter database iviewdb set timezone to ?'. SOPHOS PRODUCT, COMPANY, AND RESEARCH UPDATES, 1997 - 2023 Sophos Ltd. All rights reserved, Support for Apple Silicon (M1 series) hardware Processor in Sophos Endpoint protection & macOS 11 Support Update, Sophos Product Lifecycle Update February 2021, G2 Names Sophos a Leader for Endpoint Protection, EDR, XDR, Firewall, and MDR, XG Series Hardware Lifecycle: Promos Now Valid for Renewals. Sophos has long been at the forefront in the battle against new and unknown threats, and this is most clearly demonstrated through the innovative features in our Intercept X endpoint protection. Even bigger, however, is a new reporting service with more features and built-in reports. ERROR Aug 24 09:21:06 [reportdb:1612]: csc_prep_query: execute_prepare_query failed for SELECT txid_current(). If a post solves your question, use the 'Verify Answer' link. Note: *Models with less than 4 GB are not supported in v18. This online program walks you through the key enhancements since v17.5 and takes about 90 minutes to complete. This allows an admin to enable SSL inspection with confidence, knowing the XG can handle the performance demands and reliably inform when things go wrong and config changes need to be implemented. If there are no new commands this release, we will implement this for the next release (if there are any new commands). Product Documentation Feedback requires membership for participation - click to join, https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/index.html, https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/userportal/index.html, https://docs.sophos.com/nsg/sophos-firewall/18.0/releasenotes/en-us/index.html, https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/cli/index.html. ERROR Aug 24 09:21:06 [reportdb:1612]: do_start: service failed to start. You just need to provide a few vital pieces of information such as the internal host, the services, and the external . The new NAT capabilities are both powerful and easy to use. The previous information we provided in which we stated that some older models would be limited beyond v18 is no longer valid. That said, however, the biggest news is the new XStream architecture and how it can be used to solve real-world challenges network managers face. ERROR Aug 24 09:21:23 [reportdb:1612]: execute_prepare_query:DB handle returned from perl is not OK. ERROR Aug 24 09:21:23 [reportdb:1612]: get_query_status: DB has returned error code: 1, ERROR Aug 24 09:21:23 [reportdb:1612]: get_query_status:Query Error: FATAL: could not open file "base/16386/11811": No such file or directory. Please follow this link "on-box reporting issues"https://support.sophos.com/support/s/article/KB-000035777?language=en_USand share output of all the commands. I will let you know when this is done and I will send a link. Sophos (XG) Firewall - Sophos Product Support and Documentation Also check out ourSFOS v18 playlist on YouTubeto find out what's new in XG Firewall v18! Check out the relevant sections of the XG v18 release notesfor details on: Please also be aware that RED10 devices are not supported anymore in v18. MESSAGE Aug 24 09:21:23 [reportdb:1612]: do_stop(): status = RUNNING. Information about the Sophos Firewall user portal, such as how to manage their quarantined emails, download authentication clients, and use clientless access User portal help High availability startup guide How to setup HA using QuickHA or the interactive mode User portal help Command line guide Your email address will not be published. Get unprecedented visibility into your encrypted traffic flows, support for TLS 1.3 without downgrading, powerful policy tools, and extreme performance. Overview This article provides a reference points for customers upgrading to SFOS version 18. If youd like to find out more about XG Firewall v18, visit ourresource center on the Sophos Partner Portal or check out the related blog post New Sophos Central Management and Reporting for XG Firewall. Thanks. It will remain unchanged in future help versions. Subscribe to get the latest updates in your inbox. is there a plan for CFR to be hosted on premise? For example, to reach the High . This allows an admin to enable SSL inspection with confidence, knowing the XG can handle the performance demands and reliably inform when things go wrong and config changes need . When I logged into my XG Home Edition tonight I noticed the console had flagged the ReportDB service as dead. One of the more exciting enhancements in v18 adds is Central Firewall Reporting (CFR), Sophos' new cloud-based reporting tool. 27 Feb 2020 New cloud-based reporting tool provides the flexibility to create custom historical reports on network activity for free. New features in the XG Firewall v18 MR5 release Written by Chris McCormack April 06, 2021 Products & Services XG Firewall XG Firewall v18 Every maintenance release (MR) for XG Firewall v18 brings compelling new features, including a variety of performance, stability, and security enhancements. XG Firewall v18 DPI, FastPath and SSL Engine Optimization. XG Firewall v18 Highlights: Xstream SSL Inspection. And how do you talk about those values? UPDATED: XG Firewall v18: Which Hardware Models Are Supported? - Sophos If they dont, or the solution theyre using only scratches the surface, a reporting tool that provides deeper insight in these areas could be just what they need. Here are some of the key features: Whats next for CFR? Clearly any attempt to route or control traffic relies entirely on the ability to classify the application in question. If you dont or the solution youre using only scratches the surface, a reporting tool that provides deeper insight in these areas could be just what you need. https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/index.html. Hi des villar, Yes - CFR is the migration path for iView. Because Central Firewall Reporting is cloud-based, well roll out additional features and report templates without requiring any firmware update to your customers XG Firewalls. Do I have a good understanding of the user activities, applications, network events, risks, and performance in our security environment? Not only did we see the value in all of the enhancements, it gave us the confidence to upgrade 200 firewalls across our various customers immediately after it was available., All I can say is my goodness its fast much better performance., I like it. SG Series (after migration to XG Firewall/SFOS), Sr. It provides a very accurate assessment of any new file in just seconds. SFOS v18 - User Portal Documentation. SOPHOS PRODUCT, COMPANY, AND RESEARCH UPDATES, 1997 - 2023 Sophos Ltd. All rights reserved, Xstream architecture, DPI engine, and TLS inspection, Xstream TLS Inspection for a modern encrypted Internet, FastPath Application Acceleration and SD-WAN Routing, Zero-day threat and ransomware protection, Switching to Sophos Central for Firewall Management, IDC MarketScape names Sophos a Leader in UEM for SMB for the second year in a row, Sophos Product Lifecycle Update April 2021, G2 Names Sophos a Leader for Endpoint Protection, EDR, XDR, Firewall, and MDR, XG Series Hardware Lifecycle: Promos Now Valid for Renewals, A huge 50% increase in concurrent IPSec VPN tunnel capacity, Port 443 sharing between SSL VPN and the Web Application Firewall (WAF), IPSec provisioning file support for remote access vis Sophos Connect v2.1, Integration with Azure Active Directory (, Form enhancements for creating certificate signing requests and certificates, Upload/download support for PEM format certificates, Enhanced workflows for certificate management, Enhanced registration and de-registration in high-availability (HA) installations, Missing Heartbeat enhancements to reduce notifications sent for intended/expected changes in endpoint status, Improved FastPath support for active-passive pairs, HA support in AWS using the AWS Transit Gateway, Setup, reliability and stability enhancements, A huge increase in SSL VPN connection capacity (up to 3-6x), Remote access IPSec policy provisioning with Sophos Connect v2.1. ERROR Aug 24 09:21:06 [reportdb:1612]: do_prep_query: Failed PREPSTMT: 'alter database iviewdb set timezone to ?'. Subscribe to get the latest updates in your inbox. Introducing Central Firewall Reporting with XG Firewall v18 - Sophos News Armed with deeper analytics, you can implement policy changes to drive efficiencies that enhance productivity while also protecting against cyber threats. Our unique power in this area to dynamically classify unknown apps means that even if an end user wants to control a bespoke application, this can be achieved when Sophos endpoint and firewall are brought together. But it doesnt have to be. That did the trick and everything seems happy again. Sophos XG Firewall provides unprecedented visibility into your network, users, and applications directly from the all-new control center. Thanks again for your help, it is much appreciated. Using the interactive dashboard, they can drill down into the syslog data for a granular view that is presented in a visual format for easy understanding. Also, here is the output from those other commands. Use reports to identify threats, manage usage, and increase security. In addition, we have incorporated technologies from our EDR platform to expose the machine learning decision tree in an overhauled Sandstorm threat report. ERROR Aug 24 09:21:06 [reportdb:1612]: do_real_start: after_start failed. The following tables show a model-by-model view of the XG/SFOS hardware support policy for both current and previous XG and SG Series hardware. And, being aware that in the event of outages, the highest priority traffic will always take precedence on whatever connection methods remain functional. The firewall is unable to consolidate these rules automatically to ensure compatibility, but you can certainly consolidate them manually. When I go to download the ISO through MySophos account I only see version 17.5.x. Your email address will not be published. Of course, all these features are a free upgrade for Sophos customers and are as easy as clicking to upgrade your firmware in your firewall console or scheduling a firmware update through Sophos Central. We have also launched Sophos Central reporting, bringing the power of the cloud and big-data analytics to bear on network activity and reporting with a full suite of powerful new reporting tools in Sophos Central for XG Firewall.
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