I wanted to use them for my Christmas lights in the house. Amazon.com: Customer reviews: Smart Plug ESICOO - Alexa, Echo & Press and hold the, Return to your Smart Life App and sign in. Which doesn't bother me too much, but I do like to have that extra white range when I want it. After that, tried again with the EZ mode, but had no luck. Once the device is found, edit the device and rename it whatever you want. Sorry, we were unable to perform your search at this time. So I bought a 4 pack of Esicoo YX-WS01 and am attempting to flash them with Tasmota. Esicoo smart plugs are on sale at Amazon - Yahoo Once I got to the setup of the bulb, I encountered the first issue. We do not share your credit card details with third-party sellers and we do not sell your information to others. Wait for a few seconds for the app to connect to your Smart Plug. I do wish all these smart appliance makers would just integrate with one id and password but right now that part is unavoidable. Then Open the Alexa app. Will AP mode side setup the PSK issue? Depending on the router youre using, you can have it broadcast your Wi-Fi network on a 2.4GHz band only. They feel like more incandescent bulbs. Easy to install and use : this smart plug connects with internet through wi-fi network(only 2.4Ghz). You need to follow the manual. Please also see About Free Returns. Other than that, the plugs work fine. It also analyses reviews to verify trustworthiness. Error posting question. Once I got to the setup of the bulb, I encountered the first issue. You signed in with another tab or window. You may also want to check the settings on your router to make sure the connection is enabled. Smart Plug ESICOO - Alexa, Echo & Google Home - Amazon.com.au Oktoo bad, but at least we can and the YX-WS01 Esicoo Wi-Fi Smart Plug Outlet as not compatible Over the Air. So check your phones Wi-Fi settings and ensure youre connected to a 2.4GHz Wi-Fi network band. I'm not sure what all is going wrong here, but I feel like I've troubleshot all I can. Eight Tips For Providing Excellent Customer Service - Forbes The setup was a breeze, thanks to the user-friendly app. They claimed to have redesigned the electronics and addressed the things in my negative review. Please make sure that you've entered a valid question. Please try again. Great! Fantastic Smart Plugs for Seamless Home Automation, Reviewed in the United States on May 30, 2023, The Smart Plug ESICOO has exceeded my expectations in every way. Please try again later. They don't want to be spoken down to or ignored. Schedule kind of Timer tasks make your lights turning on/off at the time you like. I will surely find other uses as well, perhaps for pond features, turning them off at night to conserve energy, etc. Amazon AU does not accept returns for items sold and fulfilled by third-party sellers. You need to have a stable network for a seamless setup process. It also analyzed reviews to verify trustworthiness. There may be several reasons behind this issue, and you have to try different troubleshooting steps to fix the problem. Finally, make sure that you have enabled Bluetooth on both your device and Google Home. smarthack-wifi.log, No luck smarthack-smartconfig.log Reviewed in the United States on May 16, 2023. Using the Cloud Intelligence app, select add a device or use the auto find feature. First, make sure your phone is connected to the same Wi-Fi network as the ESICOO Smart Plug. Follow the instructions in the app to connect your device to your Wi-Fi network. Smart plug ESICOO - Amazon.ae Using the product was painless, very simple, and fast. Not to mention the voice-activated ease of use once integrated with Alexa or Google Home Assistant. Find helpful customer reviews and review ratings for Smart Plug ESICOO - Alexa, Echo & Google Home - Only WiFi 2.4G (4-Pack) at Amazon.com. Esicoo Wi-Fi Smart Plug Outlet..no success #189 - GitHub After that pretty easy to integrate with Alexa, Reviewed in the United States on September 1, 2022, THIS IS HOW YOU PAIR WITH ALEXA: You have to download the Cloud Intelligence app and you must have the Alexa app. Using Only Cloud Intelligence App, You can turn your devices on/off and set schedules and timer countdown from anywhere and any network. I was able to join one to my existing network without any adjustments or problems. Customer Service and How to Improve It - Qualtrics Not to mention the voice-activated ease of use once integrated with Alexa or Google Home Assistant. Smart remote control : the smart plug works with amazon alexa and google home which helps to manage your home devices through voice control. Full content visible, double tap to read brief content. First of all, make sure your Wi-Fi router is working correctly. Next, make sure that you are entering the correct Wi-Fi credentials into the app when attempting to connect the plug. I had a hard time connecting them. I received the replacement outlets free. Reviewed in the United States on April 17, 2023. Try moving your router closer to the plug to improve Wi-Fi signal strength. If so, make sure you download them before continuing. It's another app you need to figure out how to use. If the issue persists, reset your Esicoo plug, router, and uninstall and reinstall the app. Esicoo MAKES YOUR LIFR EASIER . Your Alexa app will get a notification saying its been paired, and your alexa may even audibly tell you that it found new devices, with the names you gave the devices if you edited the names in the Cloud Intelligence app. It was simply important to them that their product does well. Your recently viewed items and featured recommendations, Automate Any Plug-In Device, Light or Appliance (And Freely Control It With Your Voice), Reviewed in the United States on January 27, 2019. Updated Review: Much better now (was: Almost impossible to configure), Reviewed in the United States on 31 October 2021. The ESICOO Smart Plug app has been designed to help you control your plugs, but unfortunately, many users find it difficult to navigate. I received the replacement outlets free. 8 Common Smart Plug ESICOO Problems Troubleshooting I did not have a bad experience with their communication like some people have reported. Your online customer service team consists of the people in your company who know the most about your customers. It worked just like it was supposed to and automatically joined with Alexa from their Cloud Intelligence app. I rarely do that so that gives you an idea how frustrated I was. So here are some troubleshooting steps to try, if your Esicoo Smart Plug wont connect to Wi-Fi. Email address Create your store I also can control it via the app remotely if I feel it's super cold I can't turn the heat on from the house to allow them a warmer space to wait out the rain or what have you. So, it takes additional steps to set them up. What Is Customer Service, and What Makes It Excellent? - Investopedia Make sure your device is plugged in. You can make a schedule for the air conditioner and pre-set your house lit before coming home . When 1 out of 8 failed, I reached out to the seller, and I never have to return the failed device, I just got sent 4 of them (a full set). Check that its connected to the internet and that the lights are on. The above troubleshooting steps should resolve the Wi-Fi connectivity issue with your plug. Your plug should work fine now. Ensure Your Plug, Phone, and Router Are Close to Each Other, 3. These smart outlets are easy to set up, have a plethora of features through the Smart Life app (Available in both the App Store and Google Play), and can be forgotten through automation once they're prepared for use. You may return a defective, faulty, damaged, or incorrect item for a full refund of the price you paid, including original delivery costs, Import Fees Deposit and a credit of S$30 to cover reasonable substantiated delivery costs associated with returning the item(s) to us. Initially I wasn't finding the bulb, but that was because in the manual it explicitly says you shouldn't have a network with special characters in the name or password (which of course brings down the security of the networks, but I use a long enough password). So, it takes additional steps to set them up. The installation and configuration in Alexa was very easy, I've used the remote control option through the app a few times and it works well but for the most part I have been controlling these through Alexa routines and voice control. Being the stubborn dude I am, I wasn't ready to give up, so I saw the AP mode. Reviewed in the United States on April 17, 2023. There was a problem adding this item to Cart. Once set up its great. Highly recommended for a smart home setup, Reviewed in the United States on April 21, 2023. Review the most important product information. Need customer service? Reviewed in the United States on 24 December 2020. Also done thatGonna done both modes and seend Logs. As mentioned, one common problem with the Esicoo Smart Plug is difficulties in connecting it to your home Wi-Fi network or the overall process of connecting to the Smart Life App isnt working. Treat customers with respect. This page works best with JavaScript. They offered several solutions and the one I agreed to was a do over to give them another chance. You can share devices with other families' Accounts so that your families can also control the outlets. Now, guess the name of the app that runs what, if you have to reset it. Thats why weve put together this list of the 8 most common problems with ESICOO smart plugs and how to solve them so that you can find your perfect smart home solution without all of the headaches! This is an updated review - after a year I pulled them out and tried to configure them again. Giy Ecco Golf W Golf Biom H4 BOA 108213-59021. Read honest and unbiased product reviews from our users. The pack I received had 1 defective bulb, that was getting extremely hot for some reason. Unless otherwise stated, original delivery costs, Import Fees Deposit and return shipping for change of mind returns are not refunded. This is still specific to the ESP based devices right? Or in place of dusk to dawn feature with shed lighting that needs plugging in. Product specification: material: abs+pc rated current: 10a> rated voltage: AC 100v~240v, 50/60Hz Wi-Fi requirement: 2.4G 802.11 b/G/n working temperature: -20c~50c setup with smart life app 1.Scan the QR code in user manual; 2.Sign up/in your smart life account; 3.Select "+" icon and "electrical outlet"; 4.Tap "confirm indicator rapidly blink" And enter your home Wi-Fi password; 5.Wait for it connecting successfully. Ecco: Ni bn gi r, uy tn, cht lng nht | Websosanh Additionally, the layout of the app can be confusing, making it even harder to find what you need. -Plug on EZ mode blinking like 2 times/sec, The same config worked with other plug [Diferent brand]. If you cant move the router from its current location because of other devices connected to it, consider getting a Wi-Fi Extender to boost your Wi-Fi network signal strength. to your account. If your app isnt up-to-date, simply go to the App Store or Play Store and update it. Gi t 6.792.000 . C tt c 14 ni bn. ']. This is an updated review - after a year I pulled them out and tried to configure them again. Where I can get a tuya smart plug to connect 90% on the first try, these new plugs I can't get more than 2 of the 4 to connect at all, and that took many retries. Tap on the category links below for the associated return window and exceptions (if any) for returns. Next, try to connect your plug again to see if it works. The text was updated successfully, but these errors were encountered: Please be sure to include your device name, model, and firmware version as well as your logs! Followed all the instructions but still doesnt work. Even though they looked the same, they worked very differently. I can respect that. No Hub Required and Smart App Remote Control . Please note that it can take up to 15 days for an item to reach us once you return it. It was still not as easy as some, but I was able to complete the process now and have it all working. If fulfilled by Amazon AU, this item is non-returnable due to hygiene/health and personal care/wellness/consumable nature of the product. Replacements are only available for items that are sold and fulfilled by Amazon SG see About Replacements and Amazon.sg Refunds Policy. The Esicoo Smart Bulb allows remotely control the lights on/off on Smart Life App.After synced with Alexa Skills,Over 16 million hues of color with Smart Life function and Alexa/Google Home voice control make your home more colorful and smart. In general, customer service skills rely heavily on problem-solving and communication.Customer service is often considered a "soft skill," including traits like active listening and reading both verbal and nonverbal cues. Highly recommended for a smart home setup, Reviewed in the United States on April 21, 2023. They don't seem to get as white as the OHLUX ones, even thought they both supposedly go up to 6500k. If the timer still isnt working after setting the clock, try rebooting your plug. The Esicoo Wi-Fi smart plug provides wirelessly control of your devices by using your home Wi-Fi and smart phone. If it has, then that would be one problem obstructing Wi-Fi connection. For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This will give you a better understanding of how to use the various features and settings. Amazon.com: Esicoo If youre having trouble connecting your ESICOO Smart Plug to the app, here are a few things to try. It's another app to sign up for, another account, another password, and another company with your email address. To check the clock, simply press the power button once to display the time. In this case, you may need to switch to a different plug or find an adapter that will make the two devices compatible. Any suggestions? It was still not as easy as some, but I was able to complete the process now and have it all working. Smart Light Bulb ESICOO, Smart Bulb, led Bulb, Smart - Amazon Singapore To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Using the Cloud Intelligence app, select add a device or use the auto find feature. Black Smart plug ESICOO, Compatible with Alexa and Google Home, ETL You can rename them to keep them straight. Next, make sure that your ESICOO Smart Plug is within range of your router. Then Open the Alexa app. Customer service is a team that helps customers solve problems they encounter with a business's products or services. With seamless integration with Alexa and Google Home, controlling my devices has never been easier. If youre not sure how to set up your Esicoo Smart Plug with the Smart Life App, see how to do that in the next paragraph. smarthack-mqtt.log. One of the most common problems with ESICOO Smart Plugs is compatibility. What Is Customer Service? The Ultimate Guide - HubSpot Blog Dont worry youre not alone. Disabling it will result in some disabled or missing features. This will help reset the connection. Plugs work great but the amount of info it requires to install is downright unacceptable, Reviewed in the United States on April 1, 2022. 20 people checked in here. Very impressed with the ease of the app set up and responsiveness of the devices. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. Try with the Esicoo Wi-Fi Smart Plug Outlet [https://www.amazon.com/dp/B07DYMS1L3?pldnSite=1] . CNG TY TNHH SHEICO VIT NAM tra cu m s thu 0312685260 - L L1, ng N5, Khu cng nghip ng Nam, X Bnh M, Huyn C Chi, Thnh ph H Ch Minh, Vit Nam Have a 4 pack Esicoo smart plugs. After it connected, it did a quick firmware update, and was able to use the lamp properly. The Esicoo Wi-Fi electrical outlet enables you to remotely control your home devices. Does anyone know of a way to flash these? I'm using these to control the light and heat panels to my chicken house. Smart Plug ESICOO, Smart Home WiFi Outlet Compatible with Alexa, Echo See how to reset Esicoo Smart Plug below. Then you can try connecting it again with the app. CANXI GLUCOHEPTONATE - Canxi hu c nguyn liu t Php. I see two devices in your WiFi log, is one of those the device you are trying to flash? DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. First, make sure you take the time to read through the apps instructions carefully. If your reasonable return shipping costs exceed S$30, Contact us before shipping the item and provide evidence to us to substantiate the reasonable costs incurred, for which you will be reimbursed. I did not have a bad experience with their communication like some people have reported. I let them out in the day even in freezing weather so there's no sense in heating an open coop. Its also worth checking if there are any updates available for your Smart Plug. Help Flashing Esicoo YX-WS01 : r/tasmota - Reddit 12 Good Retail Customer Service Examples and Tips - Shopify To determine whether items sold and fulfilled by a third-party seller can be returned, check the returns policy set by the seller. Next, open the app and select Add Device. You can still see all customer reviews for the product. This should reset any temporary glitches that might have caused the timer to malfunction. Our payment security system encrypts your information during transmission. Amazon.com: Customer reviews: Smart Plug ESICOO, WiFi Plugs That Work Not sure the hack ability but I figure hackers messing by with my chickens lights is the least of my concerns. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press and hold the Power button for 5 seconds or so to put it in pairing status. I have started work on support for AP config mode, please see #966 and feel free to leave feedback. We work hard to protect your security and privacy. a ch: S 45, ng 80, ph Hong o Thnh, phng Kim Giang, qun Thanh Xun, TP H Ni, Vit Nam, Tt c cc ngy trong tun 08:00 - 21:00 (Ngh tt c cc ngy l), Bn quyn thuc v CNG TY C PHN DC PHM ESICO VIT NAM | Cung cp bi Sapo. Works with Alexa(Connected with Smart Life or Tuya Smart account first), 2.Search Smart Life or Tuya Smart and Enabled, 3.Login in your Smart Life or Tuya Smart account, 4.Waiting for Alexa to find out the devices, *If youve enabled this Skill,Just ask Alexa to find new devices after added on Smart Life App or Tuya Smart App. When you return an item, you may see an option for a refund or replacement. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. So if your plug was previously connected to Alexa and the like, youll have to set it up again. First, make sure that the clock on your ESICOO Smart Plug is set correctly. https://eccovietnam.vn/. +84 91 939 03 71. eccocare . Manage smart home with the Esicoo Wi-Fi smart plugs Amazon Alexa/echo and Google home compatible, The smart plug supports voice control via Amazon Alexa/echo devices and Google home. It's another app you need to figure out how to use. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It is granted permissions to your search history, photo library, exact location, all your bluetooth and wifi info. And you can resolve this issue by ensuring the device is plugged in and blinking rapidly, checking and switching to a supported Wi-Fi network, and improving network signal strength. Reviewed in the United States on 6 March 2021. If the above steps dont resolve the issue, then you may need to reset your ESICOO Smart Plug to factory settings. Either way the PSK issue, or IC variant issues, have broken tuya-convert. As you can see in the app, you need to enter your Wi-Fi password at one point to complete the setup. They would work sometimes then not at all. Using a smart plug like the ESICOO Smart Plug can be a great way to automate your home and make it easier to control your lights, appliances, and other electronic devices. I had the same problem today with the brand Esicoo model YX-ws01 4 pack. Salesforce Sales Operations: Salesforce. I have multiple light bulbs, multiple plugs, multiple light switches, a thermostat, a washer, and a TV. You must be logged into BOTH accounts. But the other 3 worked fine, and the lower white part stayed very cool even while on. Please Contact Us and see About Items That Cant Be Returned. smarthack-wifi.log However, after posting the bad review I was contacted by the company. Smart Plug ESICOO, WiFi Plugs That Work with Alexa, Echo, Google Home, Surge Protector & Timer & Group Controller, ETL & FCC Certified, No Hub Required, 2.4G WiFi Only, 4 Pack - - Amazon.com Tools & Home Improvement Electrical Outlets & Accessories Outlet Switches I give 2 stars, 1 because they came on time & look exactly like the ad & another because they *do* work, HOW-EV-ER, they are CONSTANTLY turning themselves on & off at random hours despite my scheduled time. Secure your home now with Swann Mid-Year Sale Products! Ensure your device is actually plugged into a working outlet and turned on. Using the smart life app, you can easily control electronics with timer, countdown, scheduling. Amazon AU offers free returns shipping for change of mind returns on eligible items. Group them and customize scenes to create your smart light system. Govee Smart Plug, WiFi Plugs Work with Alexa & Google Assistant, Smart Outlet with Timer & Group Controller, WiFi Outlet for Home, No Hub Required, ETL & FCC Certified, 2.4G WiFi Only, 4 Pack, Kasa Smart Plug Mini 15A, Smart Home Wi-Fi Outlet Compatible with Alexa, Google Home & IFTTT, No Hub Required, UL Certified, 2.4G WiFi Only, 4-Pack(EP10P4), White, Kasa Smart Plug Mini with Energy Monitoring, Smart Home Wi-Fi Outlet Compatible with Alexa, Google Home & IFTTT, Wi-Fi Simple Setup, No Hub Required (KP115), White A Certified for Humans Device, Govee Dual Smart Plug 2 Pack, 15A WiFi Bluetooth Outlet, Work with Alexa and Google Assistant, 2-in-1 Compact Design, Govee Home App Control Remotely with No Hub Required, Timer, FCC and ETL Certified, Kasa Smart Plug Ultra Mini 15A, Smart Home Wi-Fi Outlet Compatible with Alexa, Google Home & IFTTT, No Hub Required, UL Certified, 2.4G WiFi Only, 2-Pack(EP10P2), White, Kasa Smart Outdoor Smart Plug, Smart Home Wi-Fi Outlet with 2 Sockets, IP64 Weather Resistance, Compatible with Alexa, Google Home & IFTTT, No Hub Required, ETL Certified(EP40), White. While it can be frustrating, its a common issue that many people face. I let them out in the day even in freezing weather so there's no sense in heating an open coop. Fantastic Smart Plugs for Seamless Home Automation, Reviewed in the United States on May 30, 2023, The Smart Plug ESICOO has exceeded my expectations in every way. You may return most new and unopened Amazon International Store items within 30 days of delivery for a full refund of the price you paid.
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