I can unsubscribe any time using the unsubscribe link at the end of all emails. and h****[emailprotected]. In the case of this weeks cancellation of a 10-day European spring tulips cruise, which begins and ends in Amsterdam, the company blamed a possible ransomware attack. Two other tulips cruises have been abruptly scrapped in the last month: A customer on one said Vantage told her the ship was in drydock for repairs and wouldnt be ready in time for the trip, and a ticketholder on the other said she was told the boat had some damage issues on the river. Another cruise, this one along the Nile River in Egypt, was cancelled because people on the ground were seeing signs of unrest, a customer said. Thank you again for your ongoing loyalty to Vantage. I can unsubscribe any time using the unsubscribe link at the end of all emails. Aug 12th, 2006, 09:55 AM #15 Susan33 . For more information on the safety precautions weve implemented on all journeys, visit Ship to Shore: The Vantage Safe Travels Initiative. We have taken several GCT tours and cruises, with mixed results, two were disastors, so I speak from experience. This is the version of our website addressed to speakers of English in the United States. As you know, the global COVID-19 pandemic has made travel very tricky. Go to the consumer affairs link and type Grand Circle Tours in the search box and you will see tons of complaints. Posts: 328 Likes: 0 Received 0 Likes on 0 Posts I strongly . We "return to sender" piles of it, almost every day, have called and written to be excused from their list, but to no avail. The 162-guest ship will traverse the world, from Europe and North America to Central and South America, along with Antarctica. This is fact. We understand this decision impacts not only our guests and employees, but also the thousands of hardworking, dedicated people around the world who make our journeys possible. We are currently in the process of reaching out to impacted travelers. Look out for our newsletters with travel tips and special offers. Just fill out our catalog request form. [1] The second son of Francis I, he became Dauphin of France upon the death of his elder brother Francis III, Duke of Brittany, in 1536. The following is from the BBB site. Find contact details for 700 million professionals. Please note that our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times. In our 36 years, weve prided ourselves on delivering outstanding and unforgettable journeys to our travelers. Edward Tendekai Nyambawaro, MCom,MSc,FIPMZ,CHRP. Founder @ Vantage Deluxe . 2023 BuzzFeed, Inc. All rights reserved. Henry Lewis is Chairman of Vantage Travel and Alan Lewis of GCT. Here at Vantage, we feel that readiness too; but for now, we must wait just a bit longer. When contacting us, please provide your preferred telephone number, email, and reservation number. A service rep named "Bethlehem" responded to the certified letter . We paid Vantage over $28,000 in full, over a year ago, for the trip (including a 15-day cruise on a new Hurtigruten ship, an optional Denali Park extension, roundtrip airfare, hotel accommodations, and travel insurance for both of us). 90 Canal StreetBoston, MA 02114-2031https://www.vantagetravel.com/, Main: (617) 878-6000Customer Service: (888) 982-6824, Primary ContactPalmira Delgado Manager of Customer Service & Quality Control 90 Canal StreetBoston, MA 02114-2031[emailprotected], Secondary ContactDavid Rosen Vice President of Sales & Concierge Services90 Canal StreetBoston, MA 02114-2031[emailprotected], Chief ExecutiveHenry LewisCEO90 Canal StreetBoston, MA 02114-2031[emailprotected], This contact was published on December 6, 2015. Oops, I meant to say the laundry lists instead of laundry bags had Vantage printed on them. Youll also connect with other readers who want to make the world a better place. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. Sean P. Murphy of the Globe staff contributed to this report. Henry Lewis has been working as a Chief Executive Officer at Vantage Travel Service for 40 years. July 1 made report to Mass AG and Mass BBB. Vantage is a Deluxe expedition cruise, small ship ocean cruise, river cruise, and land adventure travel company serving travelers and travel agents since its founding by Henry R. Lewis in. At Vantage Deluxe World Travel, Henry Lewis is responsible for all aspects of the travel and leisure industry. However, we ask that you please do not call Vantage at this time. Is Vantage related to Grand Circle & OAT? - Fodor's Travel Talk Forums 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Sorry, I didn't mean to start all that up again. We booked the referenced trip on 25 April 2006! at Thank you for entrusting Vantage with your travel dreams. BBB is here to help. We are a deluxe travel company trying to navigate a world in which we cannot travel right now. On hold for two hours. Lewis was a beneficiary of the services at West End House when he was a kid, and he credits the organization for giving him direction early on, that has resulted in much of his success today. On April 20, 2020 after seeing on-line that the Hurtigruten cruise/dates we were booked on had been cancelled, I called Vantage and spoke to "Tom" who said that he would start the refund process on our behalf, which should take approximately 30 days to process. Boston-based luxury cruise company Vantage Travel made headlines this week for a. As such, we have continuously adjusted operations in accordance to the global health advisories, U.S. State Department, and local governments around the world. With all the tours that GCT runs I would expect some people not to be happy. Not the Henry Lewis you were looking for? We publish the names and emails of customer service managers. Vantage creates and markets travel programs offering trips exclusively to mature individuals to destinations throughout the globe. Since so many folks seem to know so much about GCT, and OAT (never mind that they haven't been) can someone tell me frankly how to get OFF their mailing list. We have been in "Refund Review Status" since May 19, with still no ETA for payment. Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a number of lawsuits over the years, according to court records. . Samting: Of the 36 Complaints in the last 12 months the BBB says 6 were resolved. AFRICA FINTECH FORUM, Enjoy unlimited access Paid balance 2/2020 by CC. Plus, it's the end of the semester and we're throwing a party! !--all 150 pages of it. I was assured by ***** at Vantage Travel on January 13th that the information was sent to their ****************** for payment. The city lies on the right bank of the Seine River. le-de-France is the compact region immediately surrounding Paris. Founded in 1983 as a part of The Vantage Group, Inc., Vantage Deluxe World Travel is a travel/direct marketing company. The impact to our 2021 travelers is small if you are one of these travelers, we are currently in the process of reaching out to you. Patricia says that the positive financial impact that Vantage has created for local villagers along their tour agenda has been massive, giving citizens the financial resources to invest in infrastructure, send their kids to schools, and to build thriving businesses. Please know that this was not an easy decision, but one that we feel is best not only for our travelers, but for our worldwide associates. The number of complaints filed against the company from Massachusetts residents? at The Vantage Deluxe World Travel management team includes Henry Lewis (Founder), Vantage Deluxe (CEO), and George Tilton (CTO) . Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. No refund or followup from Vantage, so I began calling them every week or so, speaking with different customer reps and supervisors (Christine, Gina, David, Andrew, Brandon, Hannah, Mark) who all gave various banal excuses why the refund has not yet been paid, and telling us to "please be patient". Did we mention it's free? A last-minute cash settlement has kept two brothers who own competing Boston travel agencies from fighting in court. display: none; Their tours aim to offer group adventures designed to bring their clients one of a kind cultural experiences. They canceled my flight. President and Chief Executive Officer. During that time, we took several actions: We created a comprehensive safety plan to ensure the health of our travelers and associates around the globe when we resume traveling again. Part of HuffPost News. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. As a matter of policy, BBB does not endorse any product, service or business. Supercharge your prospecting on LinkedIn and across the the web, 10x your recruitment & sales conversations. Henry II de Valois-Angoulme, king of France - Geni We also made significant progress on our new 5-star small ship, the Ocean Explorer, and its incredible itineraries. Bulk of payment in February 2020 for Iceland trip. Got phone call June 5 offering voucher again. It was hard to imagine that things could get much worse between Boston's famously feuding Lewis brothers after Alan donated his multimillion dollar stake in a luxury cruise ship to a Boston. More than 700, mostly for trips canceled due to the pandemic. our ContactOut Chrome extension. Initially based in Brookline, the company later moved its headquarters to Bulfinch Triangle in Boston and currently has an office on Canal Street. Henry Lewis was formerly the CEO of leisure, travel and tourism company, Vantage Deluxe World Travel. Saint-Denis | History, Geography, & Points of Interest In 2007, the brothers donated some of their shares of the Paul Gauguin, a cruise liner, to the Boston Foundation, a local philanthropy. But about a year later, Henry Lewis, Also during this time period, a planned merger of Grand Circle and Vantage, I had a lot of faith in his word, Henry said in a. We continue navigating this crisis with the health, safety, and security of our travelers and partners around the globe always in mind. It was a moment five years in the making for Lewis, the wife of Vantage Deluxe World Travel founder and chairman Henry Lewis, and Dirkman, vice president of worldwide operations for the. Join Date: Jun 2004. Vantage Deluxe World Travel 1.5 68 reviews #178 of 254 Tours & Activities in Boston Multi-day Tours Walking Tours Private Tours Rail Tours Bus Tours Open now 9:00 AM - 6:00 PM Write a review See all photos About Vantage began in 1983 offering tours to Australia and New Zealand. more. Vantage Deluxe World Travel. Here at Vantage, we wanted you to know that the health, safety, and security of our travelers and partners around the globe continue to be our first priority. Public speaker. I think Michael is in denial or has an unrevealed vested interest in GCT. He has developed and delivered training courses on a variety of business topics, including: travel planning, tourism marketing, hotel and lodging management, and e-commerce development. Hank Lewis, Vantage Travel Service Inc: Profile and Biography The company advertises an all-inclusive experience, Most of the ships are relatively small: The $70 million Ocean Explorer, which, Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a, In 2007, the brothers donated some of their shares of the Paul Gauguin, a cruise liner, to the Boston Foundation, a local philanthropy. Vantage Deluxe World Travel is a Luxury Expedition Ocean Cruising Line with a fleet of ships that are purpose-built for solo travel.

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