Remember to follow the manufacturers instructions when setting up your Kasa camera. How to create a TP-Link Cloud Account on Kasa app. Your browser does not support JavaScript. We appreciate your feedback.Click here to contact TP-Link technical support. Wait for a moment, the camera will connect to the Kasa hub. (It's even worse with "C-by-GE" devices!) 2. By completing this form you confirm that you understand and agree to our Privacy Policy. Have a question about your camera? Select the Wi-Fi network in the list scanned by the camera. The Kasa Camera has a night vision mode which allows you to monitor the area even in total darkness. Check the recorded videos in 24/7 Recording.Tap your camera in the Home page to enter the live view page, and then tap icon. TP-Link Kasa Spot Pan Tilt (KC410S) Review | PCMag Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, VIGI video surveillance is dedicated to your security, *Note: All Kasa devices require and only work with the Kasa for Mobile App. Select Disable, then select SAVE SETTINGS. Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. Q2.1: What if the Kasa camera is too sensitive or not sensitive for motions? How to set up my TP-Link Kasa Smart Wire-Free camera. Q1.4: What are the frequencies used for Kasa Cams? But it allows different mobile devices (up to 10 phones) which login with the same account to view the camera at the same time. Like any other smart cam, Kasa may encounter some connectivity issues that may cause your device to lose many functions such as remote control, voice control, uploading videos to the cloud, sending notifications to your smartphone, accessing the live view, and more. Then check if you can hear the audio while playing the videos. If none of the above work, try resetting the camera. Solution 5: Prevent Wifi interference. So make sure that your Wifi network information is updated on your Kasa app. Connect the CamHiPro camera to the power supply, and connect the camera to the router with the network cable. The steps are as follows: Primarily, install the Kasa app on your mobile phone. Also set the sensitivity of detection. Q6.3: How can I delete recordings of Kasa camera from Kasa APP? Note: Motion detection or any other service associated with the TP-Link Cloud will not work if there is no internet access. 4. Now the Kasa camera is successfully set up and you can start using it. Once you have met the system requirements, the next step is to download the Kasa App. If it wasn't discovered automatically, don't worry! How to control your home lights by voice command - CBS News 1. If you enable this function, your camera can alert you whenever it detects motion. You can notice a Wifi interference when some symptoms occur like intermittent connectivity or unexpected disconnections, delays in connection and data transfer, slow network speeds, and poor signal strength. (3) Select Connect to a workplace and click Next. Connect your phone to the camera Wi-Fi to operate the camera. Q6.8: If the Micro SD card has a capacity of 32G, how long can he record after enabling the 24-hour recording function? Name your smart plug. With cutting-edge AI algorithms, Kasa Spot can recognize people, motion, and sound. For Amazon Alexa: http://www.tp-link.com/us/faq-1952.html, For Google Assistant: https://www.tp-link.com/us/faq-1558.html. *Note: We recommend that you never share your account information with anyone. Yes, Kasa Cam monitors 24/7. Before connecting your Kasa camera to your home WiFi, it is essential that you research the available security features that come with the product and take the necessary steps to ensure your security. It is similar to the walkie-talkie mode. Tap on the gear icon to access the settings for the camera. Steps to configure TP-Link Smart Plug via Kasa App. If there is no audio when streaming, please follow the troubleshooting steps below. Learn more Dont show again. Q6.1: Does the Kasa camera support manual recording? The APP will search for CamHiPro cameras on the LAN, click on the searched camera, then click Add to. Follow these instructions to reset your router: So these are all the solutions that you can implement to get your Kasa smart camera back online and if these tips and tricks dont work for you then go ahead and contact customer support as the problem might come from the device hardware. Relocate the camera in case there is any other device that may have interference with it. Ability to share video footage with family and friends. 24/7 Recording: When 24/7 Recording is enabled, your camera record every minute of every day so youll never miss a thing. Choose a password that is at least 8 characters long and includes a mix of upper and lower case letters, numbers, and symbols. Follow the instructions in this article step by step to go through the entire setup process, then you can control your Kasa Smart Wire-Free camera with the Kasa Smart app. Wait till its light ring blinks orange and green. You can view the cams through the App on Bluestacks and through your phone simultaneously! Get push alerts according to the trigger mode and detection sensitivity you choose to enhance your experience. This restricts access to your wifi network to only those devices that have been authorised by you. This will reset all the settings on the camera, including the Wi-Fi connection. Kasa also offers a Wireless Camera, designed to be used wireless. Only the individuals who have signed into the associated Kasa account can view your camera and clips. After the subscription, you will see the recording button and use the manual recording feature, the clip recorded will be saved to the activity center. All you need to do is hold down the factory reset button (which is on the side or bottom of the device), until the Wi-Fi LED light starts to blink an amber color. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, VIGI video surveillance is dedicated to your security. Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or, HS103P3 , HS103P4 , KL60B , HS103P2 , KL130 , LB130(E27) , KL420L5 , HS107 , KC105P2 , KL400L10 , ES20M , HS105 KIT , LB230 , HS103 , KC411S , HS300 , HS105 , KL135 , LB110 , KC120 , HS110 KIT , HS220 , KP100 KIT , KC200 , HS100 , KC125 , KC400 , LB100(E27) , KL50 , KP100 , EP10 , LB100 TKIT , LB200 , LB120 , KP105 , KC300S3 , KP303 , KC300S2 , HS110 , KL125P2 , KL125P4 , KP400P2 , HS100P3 , KL50B , EP40 , KC420WS , KL110 , KL400L5 , EP40A , HS200P3 , EP10P2 , LB120(E27) , EP10P3 , KL110B , EP10P4 , KP105P2 , KL130B , KL430 , KC310S2 , KP105P3 , LB130 , KP115 , KC310S3 , EC70 , KD110 , KC100 , HS200 , KC300 , KC105 , KS220M , HS110P3 , KP400 , KL120 , KP125 , KP200 , HS100 KIT , KP405 , HS210 KIT , LB100 , KP401 , KL430E , KL125 , KC110 , KL60 , EC60 , KC310 , HS210 , KC410S , KC115 , KS230 KIT. Class 10 is one of the faster speed classes of SD card flash memory. Can I format the SD card on the Kasa APP or do I need to format the SD card through a computer? 1. Enable Detect Motion / Detect Person if you want your camera to record when motion / person is detected. No, the Kasa camera does not support RTSP or ONVIF protocol. Kasa 4MP 2K Security Camera Outdoor & D Security Camera Pan/Tilt If the 24-hour local recording function is enabled on the Kasa app, can the motion/sound detection function of KC105/KC115(SD Card model) work at the same time? Please following the instructions step by step in this article to go through the entire setup process, then you can control the Kasa Cam with your Kasa app. Your browser does not support JavaScript. Learn how to setup a TP-Link Kasa Cam (KC100 & KC200 & KC120) simply with the Kasa Smart app. Open the Kasa App and login to your cloud account. SD cards are divided into Class 0/2/4/6/10 according to different read and write speeds. There's no need check your camera throughout the day. Users can view multiple Kasa cameras at the same time. [General] Tapo C110 2K Resolution Wi-Fi Camera. The hub (KH300/KH310) supports both KC300 and KC310 at the same time, the maximum limit of the cameras connected is 16 cameras for 1 hub. This prevents unauthorised users from accessing your router settings remotely. 8 Solutions To Reconnect Your Kasa Camera. Swipe left your camera on the Home page and tap Delete. a) Plug in the Kasa hub and connect it to your router. Q7.6: Can I use my Kasa camera anywhere if there is no internet? Optional subscription costs: Through a Kasa Care plan, you get 30 days of cloud storage for one . From the live view screen (portrait or landscape) you can push the Hold to Talk button to start a conversation. Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website. Watch live video anywhere and anytime on your phone with the Kasa Smart app. Wait till its light ring blinks orange and green. Get products, events and services for your region. Kasa Cam supports both Amazon Alexa and Google Home Assistant services. Free video storage: Yes, on up to a 256GB microSD card (sold separately). Follow app instructions to configure your camera and add it to your home network. This error message indicates that your phone does not have internet access. Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or, KC310S2 , KC120 , KC300S2 , EC70 , KC110 , EC60 , KC100 , KC200 , KC310 , KC300 , KC115 , KC105. 2. YI Camera Not Scanning QR Code? For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy. Q4.3: What third-party services does Kasa Cam support? The recording time has a great relationship with the scenes taken by the user, usually about 1-2 weeks. Notification frequency can be enabled from the cameras notification settings and will be useful for users who have their camera pointed to a busy area. Open the Kasa Smart app, and log into your cloud account. Step 5 You will have an option Reset my Device or Dont Reset my Device. After you create your account youll be sent a verification email to complete the registration process. Will the clips triggered by motion/sound be uploaded to the cloud server or saved to the SD card? After configured, you can watch the live feed from any Kasa cameras via a spoken command, and you can refer to this link to know the commands the camera support. SubscribeTP-Link takes your privacy seriously. For more details, refer to FAQ 1961. Note: Currently, there is no plan to support the OS such as Windows phone, Kindle or Kindle Fire, and the Kasa App is only available on mobile devices but not computers. Connect back to your router Wi-Fi and finish other camera settings. . From the list, search and select "TP-Link Kasa Smart".. To use Kasa cameras with Google Assistant, you need a Google Chromecast, a Google Home Hub and any smart display that supports Chromecast (such as a TV with built-in Chromecast). Solution 4: Choose the right frequency for the cam. Here you can view and manage all devices that youve added to Kasa. What should I do if I fail to configure the Kasa Cam? Enable your routers built-in firewall. Required fields are marked *. TP-Link, Reliably Smart Download for KC115 V3.8 Please choose hardware version: V3.8 > How to find the hardware version on a TP-Link device IMPORTANT : Model and hardware version availability varies by region. 2. Given that this process can take several minutes for each device, it can take a couple hours to reconfigure all the devices. Budget pick:Sandisk High Endurance U364GB , 3. Step 1 With your camera plugged in, remove the back cover. Four: Add an Extender or set up a mesh network. These cookies are necessary for the website to function and cannot be deactivated in your systems. You are not able to download a camera clip to your PC directly, nor can you download multiple clips at a time. Receive notifications about motion or sound alerts. Use another phone or tablet to try again. This includes the cameras IP address, port numbers, and any other settings related to the cameras connection to your home WiFi. Copyright 2023 TP-Link Corporation Limited. Note: Kasa smart devices do support hidden SSIDs. Watching the live feed of Kasa cameras through Google Assistant will use your internet traffic as its a Cloud-to-Cloud service. 2. Personalized Smart Detection. Portal, WPA/WPA2 enterprise and open/unsecured networks are not supported. In addition, when setting up the camera, it is important to make sure that the network and camera settings are configured correctly. 1. Wait till its light blinks orange and green. If you need further assistance, contact TP-Link Customer Support. To provide a better experience, we use cookies and similar tracking technologies to analyze traffic, personalize content and ads. PRODUCTS . Case 1 Connect to Wi-Fi or No internet. 2. Rebooting or power-cycling the router helps it cleans out the devices cache or short-term memory to keep it working more smoothly and allow the router to re-select the least crowded channel for each frequency, which means a stronger connection to your Kasa cam. Malware: Connecting your Kasa camera to wifi can potentially expose it to malicious software, which can threaten the security of your device. After you successfully set up your camera, you will see the home page of the Kasa Smart app. These cookies are necessary for the website to function and cannot be deactivated in your systems. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy. Login the Kasa App with your cloud account. A: If you cannot see the manual recoding button on the live view page of the camera, it is likely that you have not subscribed to the Kasa Care Plan, thus there is No free cloud recording for the camera. To change the Wi-Fi channel on a Kasana camera, connect it to the WiFi on your router. Refer to TP-Links Term of Use for more information. Kasa also offers an Indoor Camera model. When it comes to connecting a Kasa camera to wifi, there are several alternatives available. Customize an icon for this Smart Plug. Hue Bridge Not Responding To HomeKit? 1. Q5.2: What can I do if the audio from the Kasa camera sounds a bit muffled? But if you want to connect to a different wireless network, you may change the wireless network by resetting your kasa device, and then follow the regular setup process. To use Kasa cameras with Google Assistant, you need a Google Chromecast, a Google Home Hub and any smart display that supports Chromecast (such as a TV with built-in Chromecast). Tip 2: Check the circuit breaker and the wall outlet. Three: Move devices that can lead to interference. Once your camera is set up, youre ready to start using it. These cookies are necessary for the website to function and cannot be deactivated in your systems. TP-Link takes your privacy seriously. 4. Place your Kasa camera within range of your new WiFi network. Q7.10: How do I turn on or off the green LED on the front of the Kasa camera? Please refer to the link to sign up if you dont have a cloud account. By following these steps your camera will be removed from your TP-Link account and reset to the default settings. Someone will probably reply to your question. Power on the Kasa camera. All rights reserved. Step 2 Using a paperclip to press and hold the reset button for 5 seconds. Download for KC115 | TP-Link 7 Tips To Fix Kasa Smart Plug Not Connecting To Wifi. Post it in the comments! . This method of connection allows you to connect your Kasa camera to wifi without needing to run an Ethernet cable. If you are still having problems connecting, try rebooting your router, camera, and/or computer. After you successfully set up your camera, you will see the home page of the Kasa Smart app. Kasa Cam KC120 doesn't recognize WiFi connection - TP-Link How to fix the Kasa camera that keeps losing connection? Scroll down to a toggle switch for Status LED. 2. These cookies are necessary for the website to function and cannot be deactivated in your systems. Tip 5: Boost Wifi signals. Your camera must be powered on for the monitoring to take place. You can schedule your appliances to turn on or off according to your. Final words. You can refer to this link to solve your problem. How do I move my Kasa device to a different wireless network? 3) Use the third-party device such as Google Home Hub, Echo show, fire TV to watch the Live stream of KC camera, it will be disconnected automatically when it arrives in 10 minutes. Data breaches: Connecting your Kasa camera to wifi can potentially open up the possibility of data breaches, such as the theft of personal information. The Wi-Fi setup network will have Kasa_Cam in its name. Finally, Kasa offers an HD Camera, which is an HD camera with night vision and motion detection. Q2.5. Case 5 If you cant get through the configuration steps, If you get stuck at the last step to rename the camera or cannot finish the reset configuration steps. How to setup a TP Link Kasa Cam - YouTube 5. Learn more Dont show again. a) Plug in the Kasa hub and connect it to your router. Once your camera is connected to your Wi-Fi network, youll need to configure it to your preferences. Before you can connect your Kasa Camera to your WiFi network, you must ensure that your system meets the requirements. You can also access your camera and videos remotely from any device with an internet connection. Start Setup Tap the button in the Kasa app and select Cameras > Kasa Spot Pan Tilt. Q7.18: How to setup the Schedule feature? 1. For further details on TP-Link's privacy practices, see. Ability to securely store video footage on the cloud. This camera is designed to be used indoors, and offers features such as two-way audio, night vision, and motion detection. How to set up my TP-Link Kasa Smart Wire-Free camera How to Install an SD card for my Kasa camera, [General] Tapo C110 2K Resolution Wi-Fi Camera. How to set one up on a TP-Link VPN router. With Two-Way Audio in camera, not only can you watch the live view, but also can communicate to people via your smartphone. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. How To: Link KASA Devices to GOOGLE Home/Assistant in 2 - YouTube If you want to continue watching, take the Echo show as an example, you need to ask it to show again by voice command "Alexa, show me the [Camera Name]". A factory reset reverts the camera to the original settings it had when the device was purchased, this process can fix persistent bugs and common issues like connectivity problems. Kasa Smart Camera User Guide (Ultimate Manual) - camapp365 Be The First To Get Exclusive Deals & News. Select Device Settings for your Kasa Cam, scroll down to Wall Mount Guide for further instructions. 5 Tips To Fix It. Q3.3: Can multiple accounts/devices view the Kasa camera at the same time? 1. Step 1: Open the Kasa App Log into your cloud account. How do I connect my Kasa to a new Wi-Fi? 2) If the Kasa app is connected to the other Wi-Fi network when you watch the Live stream of the KC camera, or if you are viewing the camera on multiple phones at the same time, you can watch the Live stream for 10 minutes, then you will be prompted to continue. Two: Reboot your modem and router. Copyright 2023 TP-Link Corporation Limited. Tap your camera to enter the live view page and further manage it. This can be useful if the wifi signal is too weak to reach your Kasa camera. Release the Hold to Talk button when youve finished talking and you'll hear a chime as well. 2. TP-Link knows the importance of the firmware so they periodically release new updates to provide fixes to any performance issues that may occur and improve the functionality and features of your device. Sorry, the deleted recordings of the Kasa Cam are irreversible since they were completely removed from TP-Link Cloud Server. 1. Firmware updates often contain security patches that can help protect your network. You could try on another phone if you have one. Connect your smartphone to your home Wi-Fi network. Check the wireless network settings on the router, make sure the 2.4Ghz Wi-Fi is on and is not Hidden, change the encryption method to WPA2 with a password to give it a try. By completing this form you confirm that you understand and agree to our Privacy Policy. If you need further assistance contact TP-Link Customer Support, TP-Link takes your privacy seriously. Q1.5: What do the various LED colors mean on the Kasa Cam? Double-check the password of the Wi-Fi you input, you may verify it by forgetting the router network in the Wi-Fi settings on the phone and connecting your phone to the Wi-Fi again. VPN-based software such as AdGuard also needs to be shutdown. What should I do if Ive forgotten my password? 1. Then tap Remove Device in the bottom.Your camera will be removed from your Kasa account and restored to factory settings. Be The First To Get Exclusive Deals & News. KC120(US)_V1, KC120(EU)_V1 and KC200(US)_V1 support both 2.4GHz and 5GHz, while all of the other Kasa Cams and Kasa Spot Cams support 2.4GHz only. 4. [Blog] How to Extend WiFi for the Outdoor Wireless Security Camera? There is no quantitative limit on the cameras that can be set up or controlled by one account on the Kasa App. If you need further assistance contact TP-Link Customer Support here. Note: For the Kasa Cam Outdoor, please make sure the AC adapter or the Kasa Hub is plugged indoors or into a weatherproof outdoor outlet. (6) Enter the User name and Password you have set for the PPTP VPN server on your router, and click Connect. When the camera is off, its video stream service is disabled, which means you cannot live view, and would not get any detection or notification. In this article, well explain how to connect your Kasa camera to your Wi-Fi network and the benefits of doing so. Create a strong, unique password for your wifi network. Plug your Smart Plug into a power socket. For further details on TP-Link's privacy practices, see, https://www.tp-link.com/us/support/faq/1962/, General questions about Kasa Smart home products, General Questions about Kasa Cam Outdoor (only for Kasa Cam Outdoor). How do I connect my Kasa to a new Wi-Fi? - KnowledgeBurrow All video streams and activities associated with your Kasa Cam are private and can only be viewed by those signed into the Kasa Account. We'd love to get your feedback, please let us know how we can improve this content. We use industry-standard AES 128-bit encryption with SSL/TLS. Download the Kasa app from the App Store or Google Play store and sign in to your account. What should I do if I fail to configure the Kasa Cam? | TP-Link Arlo Solar Panel Not Charging? 1. The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites. Download the Kasa app on your smartphone or tablet and create an account. - Smart Home Generation. 5. That includes Amazon Alexa, Google Assistant, or Apple's Siri. This manual contains all the contents of Kasa, how to add it, how to set up the functions of Kasa cameras, etc. Enable WPA2 encryption on your wifi router. The Kasa cameras only support WEP and WPA/WPA2 encryptions. Download the recorded clips/videos to your phone. If you have multiple access points, please make sure they are using the same password. The KC105, KC115, KC400, KC410S, KC420WS support it. With a Kasa Care subscription, the camera records clips only when motion or sound activity occurs. Any mobile device running iOS 10 or above, Android 5.x or above. If you have a problem with this step, please go to Settings->Wi-Fi on your smartphone and manually connect to Kasa Cams Wi-Fi network (same as iOS). 2. This is the most common method of connecting your Kasa camera to wifi. Then open CamHiPro APP, click New device > Power is on, next step > Connected network cable. Easy Solutions. Step 7: Enable Activity Notifications. Input the password of the Wi-Fi, and connect the camera to it. We'd love to get your feedback, please let us know how we can improve this content. 2. Set up the two-way audio feature so you can hear and talk to people or pets in the room. There are several risks associated with connecting your Kasa camera to wifi: It is important to take these risks into account when connecting your Kasa camera to wifi, and to take all necessary steps to ensure the security of your device. Change the DNS server on the router to 8.8.8.8 and 8.8.4.4. Kasa cameras are designed to connect with your existing wifi network without the need for a separate hub or other equipment. Make sure the area has a strong Wi-Fi signal, press Next. Please ensure your network meets this requirement and if necessary, adjust the resolution accordingly to stay within the upstream limit. Select EDIT at the end of the row for the 5 GHz Frequency Band. Check if the Wi-Fi that the camera is connected to has internet access. Please double check your phone has connected to your main routers Wi-Fi and can access the internet. Enable or disable 24/7 Recording.Tap your in the live view page and tap 24/7 Recording. The TP-Link Kasa Spot Pan Tilt KC410S indoor security camera gives you a 360-degree view of whatever room you place it in for under $50. Select: Kasa Spot Pan Tilt. Q7.14: Does Kasa camera support local storage with a micro SD card? Enable MAC address filtering. Go to the Devices tab and select your camera.
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