No complaints at this time, but would like to cancel membership at this time because of financial reasons. There is an easy way to cancel your FYE Backstage Passwith DoNotPay. "I'd love to see you stand there, in public, and thoroughly read the crap most cashiers hand people." So I looked it up, sure enough it was this pesky little card. I can honestly say that the VIP membership is a complete waste of money and a definite scam in my book. There were six people in line and one person behind the counter. An average American spends. Financial Conduct Authority Reg Nr: 794952. 4437 Morgan Ford Rd. I promptly discarded these packets due to the fact that I had made no purchase of them (to my knowledge) and I was under the impression they were some sort of promotional product I need not worry myself with. I will never shop at this pos fye again I will go to best buy or hh gregg if I need headphones or CDs or my electronics, This place I terrible who the hell is going to pay 11.99 a month for so stupid VIP pass .I never signed up for this such a scam terrible compay I will never shop here again I will go to best buy or hh gregg if I need CDs or headphones what a pos company fye is. Who authorized it? They do not take this discount and have no idea what I'm talking about. View all FYE reviews & complaints. You should always ask if you're suspicious or have doubts. I do not want to have to do this again, and I am hoping this works and clears out this charge and any further charges to my credit. Is FYE Backstage Pass treating you unfairly? Your browser's Javascript functionality is turned off. First of all, the first problem is that they tell you that it is $25 a year, even their WEBSITE it says $25 a year, but they will charge you $11.99 a month. I also will be reporting to the Better Business Bureau and I no longer will be shopping at F.Y.E. A lot of people were confused about this and I agree -- it's confusing and misleading. File Federal & State Taxes for Free. He then gave me a confirmation number. Keep it classy fye, not whatever you call this sad excuse for customer service. PLEASE DO THIS ASAP! Next review. Because, when people do sign up for the backstage pass, THEY ASK ABOUT IT FIRST! The company's working hours are Monday to Friday, from 9 a.m. to 11 p.m. So far I have had no problems. I thought that you were attacking my post, and also I apologize for calling you a troll. This comment was posted by a verified customer. Great Fun - charge my debit card - ComplaintsBoard.com But that applies to pretty much every agreement you'll ever come across- it's not specific to the V.I.P. Our app can help you with: We have helped over 300,000 people with their problems. Angela Edwards, Esq., Law Office of Angela Edwards, East Longmeadow, MA 01028 (413) 525-3820. How do I find my FYE VIP membership number? If youre not satisfied with the service, your only option is to cancel it. I was told I could cancel before 30 days and not be charged the 9.99 monthly dues. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. At my local FYE I was purchasing $50+ worth of merchandise. I'm by no means perfect. I looked on the receipt and found it. without being 100% on the terms, and they'll help others not make the same mistakes they made. We just noticed it. There is nothing hard about calling a customer service number and being assertive to get your money back, ESPECIALLY if its on a credit card. These offers are for FYE customers who are loyal and the program can be very useful if utilized correctly. The Backstage Pass VIP is a discount card that works for FYE, but also thousands of other locations in the area, such as restaurants, airfare, hotels, etc. Contact the FYE customer service on 1-877-351-2131. he refunded me all of the money i was charged and canceled the membership for good. If youre not satisfied with the service, your only option is to cancel it. Only FYE Backstage Pass VIP members can access and use these deals. I called the bank to see if they had a phone number and replied no. But as I mentioned in my earlier post, that "large variety of stores" you mention was basically just a bunch of Dunkin Donuts and Dominos Pizza locations, for which you can probably get the same exact coupons online for free. If you use a credit card you get a free 30 day trial. I have demanded, and after a lot of ###, finally gotten my signed copies. To avoid becoming a paying member, you need to cancel your free trial before it expires. sign a contract then run off. Before you set out to cancel your subscription, make sure you have your membership number ready. Basically, this company exists by ripping people off, because the price of entertainment has dropped almost to zero. Ask the agent to cancel your Backstage Pass membership. After noticing that we were illegally charged 9.99 for 4 consecutive months, we discovered that after using an online flower delivery service, TLG FYE illegally obtained our debit card information from the flower . With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Privacy Policy. So today I just called the fye backstage pass cancellation number. Whatever. ranks 102nd among DVD sites. Not look in the booklet they gave you to make sure the conditions? There are four ways to cancel your money saving f.y.e. As Sean claims, it's pressure. the backstage bass and fye AREN'T RELATED! Screw FYE. Heck, the $20 gift card gives you 2 free months to basically make up your mind, not to mention the extra coupons inside and all of the offers online that more then make up for the fee. I had kept my receipt, so I read it over. It went fine, they stopped charging me and I actually had a credit for $16.99 on my bank statement. I fallen for this as well. So I said, fine and she starts asking me all these personal questions about where I live and so on. You NEVER left out *any details! Customers personally identifiable data is never stored in our infrastructure. After my transaction was finished, and everything was bagged, THEN she mentioned, "You have 30 days to cancel or you will be charged $11.99 a month. I signed up for the FYE VIP pass as well. Well I'm a sales person and I don't convince anyone to get anything. I'll never go there again, they're on their way out of business, and soon their assets will be liquidated and/or donated to Goodwill for tax write-offs. Pay later. All Rights Reserved. And RedNinja, they are doing this to people. When I did, I was informed that the optometrist had been out of practice since 2005 and had DIED in 2009. has a consumer rating of 1.59 stars from 32 reviews indicating that. For Your Entertainment Reviews | Read Customer Service Reviews of www FYE vip membership review, not worth it. - YouTube I then asked " is it free? " And as far as whose fault it is Well, it takes two to tango. However I noticed another charge on my e-bank statement which was from F.Y.E.and had no telephone number next to it like the magazine charges did. Read More. Backstage Pass VIP membership. TLG*FYE VIP [protected] NY They charged me $9.99 with out any authorization. I worked at a mall this holiday season and whenever I shopped at FYE the clerk would ask me if I wanted it and usually I would just say no thanks. As of 11/1/21, upon acceptance of your order, your credit card will be charged immediately for your entire order (including pre-orders). FYE Backstage Pass VIP members can now enjoy discounts and savings through the convenience of a mobile app! I just wanted to help others that are having problems with this and how to deal with it. Youre not alone. I'm not offended. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It turns out you must first activate your pass and THEN cancel it, which it doesn't say anywhere. Even if the FYE was closed it doesn't matter. It is deceptive business practices and fraud. I've personally never had a problem cancelling, I tend to do it online because I know the hassle of talking on the phone, but the people at customer service are just doing their jobs. Write to: f.y.e. plus, the receipt says, in black and white "unless i call to cancel during the 30 day trial, i authorize to autimatically charge $11.99" however, on fye's website it says nothing SAME DAY it was purchased. I shop at FYE frequently because it is the only entertainment store near me. I wasn't even there during the month of March. :], Ok, I apologize. Since I now had it for another two months, not long after that I filled out the form for the gift card (with the correct address on it). And you shouldn't either.. On February 11, 2015 I was shopping at fye for something for my dad's birthday. I'm explained to that it's free, blah blah, so i ask to see the paper work and sign up- to which the cashier tells me, to come back when I'm ready to make my purchase, and they'll link the card to my credit or debit card to save me having to fill the paper work out, and so its discount is applied with every purchase! i never signed my name on any paper to authorize any charges, although the receipt says "by signing below and giving my birthdate, i agree to" there is no signature. How about I give you my address and I'll show you just how uneducated I am!? Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. :D Like I said, my post was aimed at the original poster- I thought it'd be understood, and I'm sorry to have gave you the wrong impression. This morning I checked my bank account and they took 9.99 out again ! AEE131- Pardon me for sounding snarky, but I don't find any part of my comment ridiculous in the least. The complaint has been investigated and resolved to the customers satisfaction. How Do I Find My Fye Vip Membership Number? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I went back to the store and the same associate was there, and I told him I had changed my mind. credit checks. I did not have one after I canceled and then I was charged the next month. I like to buy CDs and Best Buy or WalMart don't sell used CDs so FYE is my best choice. And even if an employee DID tell you it was completely free (which I doubt they did), why would you A. I am having my credit card company fully investigate and dispute these charges. So I go into my local FYE store today, after reading this stuff. Believe you could get 10% off forever, no strings attached?, or B. DoNotPay offers plenty of services that can be useful to you. I am so disappointed. This will surely increase the credibility of your complaint. It's your fault for not listening close enough to the employee, and not checking the conditions of your agreement. Get a run around. I agreed; It lowered my total by a bit and I was in a rush. It was Christmas eve, I was in a hurry, and the sales clerk would not shut the hell up about it. This is the second month they took 11.99 out. Anyone who has signed up for the FYE VIP Backstage Pass to save money on a purchase and then noticed a month later they're missing $12 from there debit accou. People always look for someone else to blame when things don't go their way. How do I get my money back from fye Backstage Pass?
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