Customers of Missed Event Insurance . Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Plus, when you really need them the most, theyre there for you. Event Ticket Insurance also includes access to the Allianz Global Assistance 24-hour assistance hotline. Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. If I have Allianz ticket insurance and miss an event, can I get a refund? If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at, How Ticketing Works For Pearl Jams 2023 U.S. Tour. At the end of last year I bought five tickets to see Abba Voyage in London on 5 January from Ticketmaster. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. }] { "acceptedAnswer": { If you have ticket insurance for an event thats been canceled, or you cant make the rescheduled event date, you can cancel your plan and receive a full refund of your insurance plans cost. Can I get my money back for cancelled or postponed events? We are redirecting you to our sign-in page. This site uses cookies to improve your user experience and analyze site traffic. Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. Plans include insurance benefits and assistance services. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Get Help. Allianz Partners launches portal to speed up COVID-19 refund process Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. comes in. What is Allianz Global Assistance Event Ticket Protector Insurance? {{quote.travel_dates ? If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. PDF Coverage Summary Sistic Ticket Protector I finally filed a claim with my bank and got the refund today vs having to wait a month for the refund! And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Full refund. Event Ticket Protector provides reimbursement for non-refundable ticket costs if you are unable to attend the scheduled event purchased through a primary ticket outlet due to a Covered Reason. Unfortunately, we are unable to cancel the policy for you as you are now the policyholder, and we can't refund the amount to you as the funds are already with Allianz. The insurance company, Allianz Assistance, are completely separate to Ticketmaster, so it's them you'll need to contact with any queries about your policy. {{travelBanText}} {{travelBanDateFormatted}}. Any NonInsurance Assistance services purchased are provided through AGA Service Company. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! You can find the documentation and information required to file your claim on your claim filing confirmation. Chat to a live agent or send us a message, Don't buy: why paying extra for some ticket insurance is wasting your money, Are you looking for comprehensive cover for Covid cancellations? For ticket insurance refunds, please contact the insurance provider. But with Event Ticket Protector, they won't need to worry. Can I get a refund? AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. Premiums are non-refundable after the review period. Manage a Policy. T&Cs may apply.'. Can I buy insurance for my tickets? - Ticketmaster Help At the checkout it offered "missed event insurance" through Allianz Assistance. All rights reserved. Add on Allianz Event Ticket Insurance with your next ticket purchase at Ticketmaster and protect yourself and your investment. Read our, Do Not Sell or Share My Personal Information. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? When it comes to using these ticket marketplaces, the earlier you can advertise your seats online, the better. Be aware that reselling, commonly referred to as scalping, may be prohibited by some state, local and even venue laws. ", Benefits/Coverage may vary by state, and sublimits may apply. Please note that your cancellation rights are no longer valid after this initial 21-day period. a doctor's note for the illness causing your symptoms. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. Its tough to stomach, especially when you consider the average ticket prices for the most in-demand events. By continuing past this page you agree to our Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Required Documentation - Allianz travel insurance If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Life Can Upstage Your Planned Events Plans only available to U.S. residents and may not be available in all jurisdictions. Event Ticket, and Registration insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. Seats together. If I have Allianz ticket insurance and miss an event, can I get a refund? For Event Ticket Protector, covered reasons include serious unforeseen illness (for you or a covered family member), traffic accidents, issues with your home or business, airline delays and even termination of employment.3. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. Event Ticket Insurance Provides Peace of Mind for Missed Events By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance. File a Claim | Allianz Assistance Simply select "Yes" during checkout. Please see the Certificate of Insurance/Policy for a complete list of covered reasons, terms, conditions and exclusions that apply. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. That said, you can price them aggressively to attract more buyers attention, but depending on the demand for the event, you may not be able to recoup the face value. About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Your session has expired. How do I file a claim for Event Ticket Protector Insurance? When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. "@type": "Question", Relax And just when your frustration over getting sick, having a flight delayed or even getting in a car accident is about to boil over, you realize: youre not getting your money back. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. * . Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. Allianz Global Assistance Reviews | Read Customer Service - Trustpilot Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. Terms, conditions, and exclusions apply.