If Request Cancellation is no longer available, contact the seller for instructions. But notice that the discount is limited. I was unsure at first about ordering but would order from here again if I really wanted something. Write them and email almost two weeks ago, and they either dont reply to my emails or they reply saying theyre busy, or they reply with bot like answers that has NOTHING to do with my inquiry about canceling my order. I ordered a present for my friend that she ended up buying for herself so I tried to cancel my order, only for cokodive to make me wait days for a reply and then refuse to cancel my order even though it states on the website that I can cancel my order if the product hasnt been shipped yet and mine said it hadnt been shipped. You can get help with Identifications, Recommendations, Explanations, or Discussions about K-Pop music, artists, genres, content, or industry/cultural issues. Thanks! Ive ordered from cokodive a few times and each time ive received my items in good condition (and they do make it clear that a damaged outer case isnt cause for refunds) and customer service has replied and helped quite a bit. Information provided by various external sources. DO NOT SPEND YOUR MONEY HERE!!! Anyone can write a Trustpilot review. I'm afraid the short answer for this question is that you didn't. Cokodive is a Korean team and family who strive to bring joy and happiness to your life with their high-quality and official products. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Date of experience: 02 November 2021 By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I got an automated response saying to rest assured that I'm being prioritized and that they just have too many support tickets. After 4 days of waiting for some new email about it getting shipped or preparing to ship, I got an email saying they cancel my order and will refund because they don't have any products on stock and Weverse doesn't have any, too. "THE BEST MERCH WEBSITE"EVER. The reviews are amazing and people are so satisfied. And cokodive I'm so grateful and I'm so blessed idk how to thank you!! If you continue Their crew has lived in a variety of places, including the United States, Canada, Europe, Australia, Japan, Russia, and Tunisia. The only issue has been that its been very slow to get (UK) here compared to other people ive seen make reviews. So please don't get fooled like me. Thankyou so much for doing this so that we all can get it easily. Companies can ask for reviews via automatic invitations. I love this store and so far everything has been good. Also Ca.coupert.com always provides discount pages for Discount Code for customers to choose discount products. Cokodive is a Korean team and family who strive to bring joy and happiness to your life with their high-quality and official products. My order was shipped to a different address, contacted fedex for them to tell that my tracking label was attached to someone else's package so mine is lost apparently?? Despite their policy on refunding for preorders. Even though this is nothing to do with the product I've always recieved my bias! This time I preordered some photocards and I wanted to cancel my order due to regret. Fantastic I really love cokodive ! On their website, you can find everything related to your favorite Korean artists. Honestly, they don't care about the consumer! You can dig out other surprise here! Other than that delivery was very fast. I really do recommend them and i plan to place another order soon :). You received your confirmation email and noticed that there is something wrong with your shipping address or the item, color or size is wrong? I picked the Korean Version and they ship it to me from korea to Mexico in no time and without delays. - Cancellation/Change must be requested immediately after you receive a confirmation email for your order. Verification can help ensure real people write reviews about real companies. Used to trust this company. They have the worst customer service. I never had an issue with Cokodive until recently when I asked for an order to be cancelled. Cokodive Reviews {April 2023} - Cokodive (Legit Or Another Scam?) Of course it is! Satisfaction of everything I've bought from COKODIVE COKODIVE,your site is a freaking life saver because at first I did buy all my merch from Weverse shop and stuff but oh well, when the pandemic struck and I needed merch you were the best place and the most reliable and trustworthy place I can purchase my Kpop merch from especially because shipping is so fast and the prices are reasonable . - RT - Comment Inside Mang item you want! Then you'll see a box says "Enter Discount Code", then you can enter your Coupon. They send products in cheap boxes and they're easily damaged. We always wish your company to grow much larger amd reach great heights so that all can get kpop merches around the world. If you are interested in it, hurry up! Some websites offer free shipping despite the pendamic. To offer high-quality user experience, COKODIVE has put all valid Cokodive 20% Off Discount Code on HotDeals.com. They will not ship your order! - Please note that international shipping is expensive and involves many custom fees for some countries, therefore, we recommend you to check your cart and the shipping information carefully to avoid cancellation and return requests otherwise you will need to pay round trip shipping fees and possible customs fees. I even managed to get refunds for two preorders, as Im currently struggling financially and needed the money back. I contacted them on Facebook, Instagram and twice through email but no response from them. Compare the measurements they provide with the measurements of clothing already in your home to ensure accuracy. This experience is just awful, they don't give their customers the freewill to purchase/cancel an item. Select the check box of the item that you want to remove from the order. If you want to know more about us, click here. And their prices are reasonable too.I love how they sell official merchandise and stuff and also their pricing is reasonable.The only thing is that they don't ship to India.I literally went till checkout just when I saw that it will not ship to India.OVERALL. I have never been so satisfied with international website! The order got delivered very fast from Korea to Germany, there were no problems at all and my Lightstick was secured in the package with lots of bubble wrap. Anyone can write a Trustpilot review. Anyone can write a Trustpilot review. cokodive.com provides a 30-day return policy (from the date of receipt), which only applies to store credit. Very angry!! | Read 21-40 Reviews out of 800. . Its only on the rare occasion like with me do parcels not arrive on time. Cokodive At present, free returns are not provided, and all return shipping costs are borne by the customer. 1. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. But 98% parcels arrive to me on the expected arrival date. This was on the 5th May. I don't live in india, not even close to it and now that I've responded again asking what the hell they're doing they're not responding again. Como cancelar una orden en cokodive - TikTok cokodive.com will offer different discount plans. Companies can ask for reviews via automatic invitations. This way you can use multiple offers at cokodive.com and save a lot of money. Cokodive Discount Code (70% Off) December 2022. They have horrible customer service. 2023 ca.coupert.com all rights reserved | update May 02. I've used Cokodive before and they were good but now I'm trying to order my first wholesale order for my business and their customer service has been terrible!I first emailed them about prices 10 days ago and they still haven't sent me the discount code and keep asking me questions that I have already answered multiple times in my emails such as which albums I want to buy or how I can't access the code if I buy them in 2 different orders even though I wasn't trying to! COKODIVE on the App Store I'm livid, upsetI placed my order on Jan 24th for the BTSMerch. They also have a rewards program that allows customers to earn points for every purchase they make. The packaging was not protective at all. Write an email that includes these details to the customer service . Avoid! . How legit is Cokodive? : r/kpophelp - Reddit As an Amazon Associate, we may earn commissions from qualifying 1 . The price always seems a bit much at first but for me it's the best way to get Merchandise a bit cheaper than I would get from other sellers. Here are 8 tips for writing great reviews. It goes against our guidelines to offer incentives for reviews. If you want to know about the specific number of times you can use Promo Codes, you can visit cokodive.com, where you will know the exact number of times. (Pre-Order Only) PHOTOCARD SET - 8ea per set (same for Standard & Limited Ver.) For more information, please see our Shop at your own risk! this is beyond absurd now. They send products in cheap boxes and they're easily damaged. Read Customer Service Reviews of cokodive.com | 2 of 41 - Trustpilot The price always seems a bit much at first but for me it's the best way to get Merchandise a bit cheaper than I would get from other sellers. For instance, you are able to receive a birthday discount from COKODIVE when your birthday is coming. I have been ordering from cokodive or weverse and I have had no issues with them. I will order from them again, and again, and again. The reviews are amazing and people are so satisfied. Sometimes just need a bit of patience for shipping especially during covid and holiday times . You can find the size chartof each product on the product page which provides the detailed measurements of the product. The first thing I bought from here was the ateez fever part 3 album with the pre order benefits and i received it on time. I tried to contact them on several platforms for nearly a week about a missing order and got zero responses. Any changes can only be made when your order is still unfulfilled and is not under processing. Global . Is it still in stock on the shop? What should I do? 2023 Trustpilot A/S. What's more, more discounts and sales are waiting for you in HotDeals.com. To cancel your order: Click Menu . Scan this QR code to download the app now. "THE BEST MERCH WEBSITE"EVER. And their prices are reasonable too.I love how they sell official merchandise and stuff and also their pricing is reasonable.The only thing is that they don't ship to India.I literally went till checkout just when I saw that it will not ship to India.OVERALL. They got my money and Im afraid I wont get them back. U have been always helping us with this. (Please note that if the order is already processed, we may not be able to cancel your order.). Ive been a loyal customer of cokodive and they have always provided great quality products with super fast shipping. ), Registration Discount Code, Free Shipping Discount Code, Students Discount Code, Military Discount Code, and exclusive Discount Code provided by brand partners. Information provided by various external sources. Please check our NOTICE page for the shipping cost information. Faq | Cokodive This time I preordered some photocards and I wanted to cancel my order due to regret. Find out how we combat fake reviews. They offer a wide variety of products, including albums, posters, apparel, accessories, and more. COKODIVE 4+ Sangkyu An Designed for iPhone 4.2 31 Ratings; Free; iPhone Screenshots . So Rolling Stones USA didnt print anymore numbers of the BTS mag so Cokodive was pretty much amazing and offered me an option, which was to refund the money back or get a korean version of the same magazine. BUT here's where it becomes shady they will allow me to (and I quote) "reorder and email us the new order number so we will cancel and refund the old order." The cancellation request must be made immediately after receiving the order confirmation email and please note that if the order has been processed, they may not be able to cancel your order at Cokodive. I got really confused and emailed back saying i dont have a tax id, and individual customers like me dont need a tax id either? the Mag arrived with any issues and they even add a BTS poster. They send products in cheap boxes and they're easily damaged. Shipping took about two weeks (took over a week to be dispatched but then arrived within days) and the quality was as expected! All of your products are shipped directly from K-pop in Korea. Wish you best of luck for your success, Pre ordered TXTs new album from cokodive with the lucky draw photocards. This shows my trust in Cokodive more than anything! cokodive cancel order The valid time is limited and you are supposed to use it as quick as you can or you will lose the chance. They also have a secure checkout process that ensures the safety of customers' personal information. We also ensure all reviews are published without moderation. I would recommend to buy some items you are unable to find from weverse here (if you are lucky enough). For obvious reasons, the only information they store is your name, email, and address. Verified account Protected Tweets @; Suggested users If it's been less than 10 days, your package may be still in transit, so please give it a little more time for it to arrive at your door. Based on our analysis, COKODIVE offers more than 203 discount codes over the past year, and 112 in the past 180 days. Here are 8 tips for writing great reviews. 5. Help will cokodive let me cancel cause I wanna order - Twitter The discount at Cokodive is even up to 30%. I'm not holding my breath. Cokodive also offers a variety of payment options, including PayPal, credit cards, and more. Stay away from Cokodive! Which I've not experienced in other retail shop ever. Shoppers save an average of 11.2% on purchases with coupons at cokodive.com, with today's biggest discount being 10% off your purchase. We use dedicated people and clever technology to safeguard our platform. thank you!!! WHOLESALE@COKODIVE.COM . Download COKODIVE and enjoy it on your iPhone, iPad and iPod touch. Their prices are not worth it! Used to trust this company. Cokodive provides different sizes for each piece of clothing, so please be sure to check the size of each product you want to buy before ordering. COKODIVE is all About K-Pop Albums & Goods and we deliver them to you with FREE WORLDWIDE SHIPPING :). Find out how we combat fake reviews. If you are already a customer, there is a simple and reliable way to find the promotional coupon of an existing user. I use Cokodive often as they always have good quality kpop merch at affordable prices. Used to trust this company. I would recommend to buy some items you are unable to find from weverse here (if you are lucky enough). the shipping to the uk is terrible, each time i order it takes like a month to get here but i keep going back as its the cheapest and only site i trust. Both are official! Reply. Previously, whenever I asked for assistance using the chat function, I would always get a response within an hour. Note: COKODIVEis not responsible for lost, stolen, or damaged shipments for returning packages. When you've paid your final price after entering your Promo Code, Cokodive then will start preparing and delivering you order. (Once again,if the order is already processed, we may not be able to make changes as requested.). Whether it be their giveaways or their products, they focus on quality and on giving the customers the most easy and amazing experience. Find out how we combat fake reviews. I hope I can buy again any items from my favorites groups. Ive ordered from cokodive a few times and each time ive received my items in good condition (and they do make it clear that a damaged outer case isnt cause for refunds) and customer service has replied and helped quite a bit. And cokodive I'm so grateful and I'm so blessed idk how to thank you!! Emails have been going unanswered until today where they say they will post in a few days. You can easily save a lot of money on your order. My experience buying from cokodive was great! Costumer service sucks. Write them and email almost two weeks ago, and they either dont reply to my emails or they reply saying theyre busy, or they reply with bot like answers that has NOTHING to do with my inquiry about canceling my order. Want to save even more? I have ordered with cokodive many times but after this experience they have lost me as a customer. You can find a lot of discounts there. There is no need to set up a new account. cokodive (@cokodive) / Twitter If you don't see an option to cancel, it means your order is too far along in the process. BEST STORE TO BUY FROM IF UR FROM THE UK. Time to get excited about our new collection for Men! Absolutely horrible experience with them, the prices for the album is overpriced and it's impossible to reach any dort of customer support whatsoever. They ship for free all over the world, and you don't have to worry about shipping charges because they do it for you. They tend to oversell a lot of and will cancel your order at any given moment! Badly package that the contents was freely moving in the box and because of thin boxes that were all ripped the contents could have fall out of it. Anyone can write a Trustpilot review. cokodive on Twitter
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