Monday Friday 7 AM 11 PM ET My complaint is regarding delivery of my packages.On 9/21/22 at 4:30pm mt, I received a notice from Amazon on my cellphone that **** had a problem with delivering my package. PAGR Consumer Info | Postal Regulatory Commission Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation Ask a real person any government-related question for free. Contact Us | Office of Inspector General OIG As a matter of policy, BBB does not endorse any product, service or business. Postal Bulletin 22225 > Get email updates on the latest OIG news. I go through their process of filing a complaint so they can investigate and every time they close it saying I got the package and I didn't. Mail options: USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG). Lost or undelivered mail? Here are the steps you can take Inspector General, Privacy Policy Email Us | USPS For website-related issues only, contact the webmaster. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). This is why I am contacting the BBB.The ZIP code is *****. USPS Shipping Reviews: What To Know | ConsumerAffairs For more details and a full list of services, go to FCC Telecommunications Relay Services. . Complaints for USPS-Consumer Affairs Office - Better Business Bureau case information Customer Care: Track: . USPS Ship through IV-MTR Data Delegation Request Address Quality Solutions Correct and Standardize Your Address List Verify Your Address List Enrich Your Data Stay Compliant with Move Update Undeliverable-as-Addressed (UAA) Mail Statistics COVID-19 Business Mail Info Acceptance of Returned International Mail Entry Facility Contingency Plan U.S. Post Office | Niles, IL - Official Website 3) Local Postal Consumer and Industry Affairs Office: If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service problems. Sitemap, about the prc Visit the, Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. The number for that office is. They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns. Conformation Number 2300-4900-0047-9250 My regional post office in *************************** will not forward my letters and bills to my temporary address. However, there is obviously another link in the **** chain that does not care and is allowing this bad behavior to continue. To report mail theft, destruction of mail, fraud, or misconduct committed by a Postal employee or contractor, please file a report below with our Hotline. They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns. The postal carrier keeps holding my mail for no reason. Resources | PostalPro - USPS To locate the post office nearest you: click here. NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking. How do I email a complaint to USPS? - EasyRelocated Find information on our most convenient and affordable shipping and mailing services. Email: george.r.kippenhan@usps.gov. What is the best way to contact the United States Postal Service? Postal Service Information and Contacts | Postal Regulatory Commission To contact the OIG, please call 1-888-877-7644, email hotline@uspsoig.gov , visit USPS OIG Contact Form , or mail 1735 N Lynn Street, Arlington, VA 22209-2020. I had to go to post office and pay ***** to have the locks changed. If you still need more help, see the contact information for technical support, Postal Store orders, and more. I submitted a temporary address change twice. Hours of Operation Greater Boston Postal Customer Council - Contact Please contact USPS for missing or delayed mail and packages here Email Us | USPS (force.com)Other questions regarding your mail or change of address? The webpage is organized to provide consumers . Do you have a service problem? Detroit, MI 48233-9501. Alternately, you may email USPS byclickinghere. She was friendly and helpful. I further understand that information provided anonymously may be referred to another agency if the matter is not under the OIGs jurisdiction or control. Consumer product and service complaints. i do not know how to email. 1401 W Fort St, Rm M-157. Customer service issues (such as poor service, wait times, postal vehicle parking/driving complaints, or similar concerns). plus the mail is not put in the right mail boxs. EEO and No FEAR Act USPS Change of Address , USPS Hold Mail , Redelivery, etc. Area Consumer Affairs Managers and Customer Service Program - USPS i just got other thing today plus and have it all on video. If the document you are seeking is not available in our Document Library, please submit your FOIA request. Postal Service about lost or stolen mail or mail fraud. references Copyright 2023 by United States Postal Service Office of Inspector General, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. USPS - Contact PostalOne! Customer Care Use our online form to answer a few questions about your issue. Closed Saturdays, Sundays, and Postal Holidays. eDoc Technical Support for Mailers, Mailers' Technical Advisory Committee (MTAC), Membership and Administrative Information, MTAC Meeting Agendas, Presentations and Webinars, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, For ideas on new or existing Promotions, please fill out, Looking to implement tech in your mail? Provides information from the Postal Service to customers on Postal policy and procedures. Contact Us | USPS I call the customer service to complain about **** postal services handling of my claim i fear they may be stealing packages at this point. Call with questions about stamps or orders placed online through The Postal Store. On two occasions, last year, the carrier put notices in our mailbox that we had to pick up a parcel from the Foothills **** location, even though several people were at home. Send the numbers to bookhaven@aol.com Eastern Region Great Lakes Area Capital Metro Operations Northeast Area Pacific Area Visit: FAQ | USPS. I will lose out on $700 because I now have to wait until Friday to pick up my package. Consumer Affairs Office Locator | PostalPro Main Menu Mailing and Shipping Mailing Intelligent Mail Barcodes (IMb and IMcb) Full-Service Service Type Identifiers (STIDs) eInduction Seamless Acceptance Secure Destruction Enterprise Payment System (EPS) Mailing and Shipping Solutions Center Mailpiece Design Support Shipping Delivery problems involving your mail or parcels (such as no delivery or late delivery, tracking questions, mis-deliveries, damaged mail, or similar concerns). They are literally right in front of the mailboxes and they are available. Write or email your complaint to USPS's Consumer Advocate office at: United States Postal Service Office of the Consumer Advocate 475 L' Enfant Plaza SW Washington, D.C. 20260-0004 caresponseteam@usps.gov Hours of Operation The lady I spoke with last did a great job. Find the best way to get help and connect with USPS. Federal government websites often end in .gov or .mil. File an Online Complaint | Office of Inspector General OIG Postal Service about lost or stolen mail or mail fraud. Once on November 16, 2022 and again in January through USPS.com. Do you need information? **** does neither.While this is my main complaint, I want to take the opportunity to let you know about another issue. Find the "TRS Telephone Numbers" section to get the specific number you need. e-mail us: postalone@email.usps.gov Call us: (800) 522-9085 Or write to us: PostalOne! Individuals who are deaf, hard of hearing, deaf-blind, or have . Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. Make a General Inquiry Hours of Operation Twitter. Alert Postal Inspectors to the problem and prevent others from being victimized. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation we have ring cams all over the house and have videos. BBB Business Profiles may not be reproduced for sales or promotional purposes. Saturday 7 AM 6 PM ET, Comparing International Shipping Services, First-Class Package International Service. Call with questions about stamps or orders placed online through The Postal Store. Why am I being treated with malfeasance and indifference? Select your state or territory from the alphabetical listing. I am not judging people. Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. How do I Navigate the Interactive Voice Response (IVR) System? To find your local District Consumer Affairs Office, please see USPS Consumer Affairs Office Locator. Access theConsumer Affairs Office Locator tool. I understand that a complaint submitted anonymously may limit the OIGs ability to investigate, particularly if questions come up that only you can answer. If you need help with your Informed Delivery service, please email Informed Delivery User Support. NATIONAL CONSUMER PROTECTION WEEK March 28, 2008, Area Consumer Affairs Managers and Customer Service Program Specialist Contacts. Saturday 8 AM - 6 PM ET. Still nothing. We are always home because we work from home. I have bills addressed to me which never arrived at my temporary address. Washington, D.C. 20268 Do You Represent A Business On Our Site? USPS Consumer Affairs | Better Business Bureau Profile Post will do nothing but give a run around because THEY lost package. If you have trouble using one of the following, please give us a call. Complaints against the government | USAGov Here are four ways to have your issue addressed by the Postal Service: 1) 1-800-ASK-USPS: Postal call center employees can answer most questions. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Whomever you handed my package must've showed id for you to hand them my package and not putting it in the mailbox like you're suppose to. Priority Express fees start at $22.95, and shipping runs seven days a. Please use the Hotline form to report matters involving: Please fill in as much information as possible. Get email updates on the latest OIG news. If youd like to speak with a representative about another issue with your package, please call us.
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