Objective: LO 8: Define product and describe the major classifications of products and Objective: LO 8: Define product and describe the major classifications of products and We need Delgado representatives out there to help prospects understand what they should demand in something as simple as a writing tool." Industrial products, on the other hand, are those that are purchased for further processing or for Objective: LO 8: Define product and describe the major classifications of products and D) place Skill: Concept That said, while Arderns move to Harvard is a testament to the potential of academic institutions in driving positive change, its important to accept that no single entity can take on the worlds most pressing problems alone. It is said that it is in Virginia that peanuts were first grown in America. Which of the following is NOT a product or service? E) niche E) installations AACSB: Application of knowledge; Written and oral communication, Answer: Packaging involves designing and producing the container or wrapper for a product. 15 which of the following exemplifies a service a Skill: Concept services. system stand for? c. Acting on behalf of a patient to promote end-of-life wishes to an ethics committee In fact, internal marketing must precede external marketing. Service companies can differentiate their service delivery by having more able and reliable customer-contact people, developing a superior physical environment in which the service product is delivered, or designing a superior delivery process. Disclosure:Two sources mentioned in this articleHelen GordonandBernd Vogelare employed by the same University as this articles author, though the author is not involved in the Leadership Impact Festival. E) Supplies and repair services Each level adds REF: Page 412 TOP: AONE competency: Knowledge of the Health Care Environment. d. Coordination of care, services, advocacy, and access for patients within the healthcare system. Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Principles of Marketing, 17e, Global Edition (Kotler/Armstrong), Answer: D AACSB: Analytical thinking Skill: Concept. Difficulty: Moderate, ________ are consumer products and services with unique characteristics or brand Skill: Concept Virginia does have speed bumps AND kids to trick or treating on Halloween big time. Who among the following is considered disabled under the ADA? Skill: Concept What is evident from the response is that she lacks health literacy or the capacity to obtain, process, and understand basic health information and services. 2nd 6 Weeks Test Review | American History Quiz - Quizizz E) exchange value instance, Erica is planning to buy a(n) ________ product. As the nurse in this situation, it is important to: A(n) _____ shop is an arrangement that makes workers who dont join a union to make payments equal to union dues and fees to get union representation services. C) unusual colors Mollys supervisor then reprimanded Molly and recorded the incident in her file. B) convenience Intro to Business Milestone Final.docx - 1 Which of the following ANS: D b. Difficulty: Easy, ________ refers to the characteristics of a product or service that bear on its ability to Using high-tech-high-touch approaches. d. Increased numbers of uninsured or underinsured. services. Difficulty: Easy, The advertising slogan, "We bring good things to life," used by General Electric to market This is best classified as: The _____ allows the rater to mark an employees performance on a continuum indicating low to high levels of a particular characteristic. The staff expresses frustration with her because they have explained several times her medication regimen, and yet, when she goes on passes, she fails to follow it. Objective: LO 8: Define product and describe the major classifications of products and Partnership with area city councilors and health professionals to provide services that are consistent with their vision and funding sources. D) Location The fact that . But after a fungus devastated mulberry trees, Virginia shifted its production to tobacco. Service perishability means that services cannot be stored for later sale or use. Brand names help consumers identify products that might benefit them. Advocacy is best represented by: As part of performance appraisal, the nurse manager designs strategies to acknowledge staff members. Jamestown is where Captain John Smith first established the British colony in 1607. Currently does not include nurses in its vision of multifaceted primary care. Skill: Application services. C) social PDF April 17, 2023 CONGRESSIONAL RECORD Extensions of Remarks A) internal A) candy. One can explore a number of things, from Cherokee life to Southern Appalachians music. b. AACSB: Application of knowledge Answer: A company must consider four special service characteristics when designing marketing programs: intangibility, inseparability, variability, and perishability. B) an augmented product E) products such as insurance compare carefully on suitability, quality, price, and style. It was just a prayer led by Captain John Woodlief 30 miles upstream from Jamestown, to celebrate their safe journey from England. services. Objective: LO 8: Define product and describe the major classifications of products and Product mix depth refers to the number of versions offered for each product in the line. D) Specialty items Eight regions harvest oysters, each producing its own unique flavor. E) refrigerator The Clippers lost the hard-fought game 110-112. Answer: Anything that can be offered to a market for attention, acquisition, use, or The chief nursing officer decides to establish a client advocacy position in an oncology unit. Found in Virginias coastal town of Chesapeake Bay and Eastern Shore, blue crabs are delicious seafood that is cooked in different ways in numerous hotels. But after two years, the maker of novelty pens and pencils had to rethink his strategy when his contract with Elmore ended. Answer: B Answer: Individual product decisions involve: 1) product attributes, 2) branding, 3) packaging, 4) labeling, and 5) product support services. 2. Although most manufacturers create their own brand names, others market licensed brands. During this period, Eric Sehgals Love Story was extremely popular. During a contract negotiation, the management of RMS, Inc. and its employee union fail to reach an agreement on an issue related to night shift pay scales. a. Skill: Concept The chief nursing officer is pleased with the nurse manager's strategy of improving patient satisfaction in the pediatric intensive care unit. Four out of the first five Presidents were from Virginia: George Washington, Thomas Jefferson, James Madison and James Monroe. Objective: LO 8: Define product and describe the major classifications of products and Which of the following findings and approaches might provide useful information for you? c. Restricts nurses to services related to direct care and procedures. A) convenience _____ are special benefitsusually noncash itemsfor executives. It is also on these hallowed grounds that the graves of two presidents are found: John F Kennedy and William Howard Taft. Difficulty: Moderate, Convenience products are less frequently purchased consumer products and services that He has won 13 Grammys. Virginia is also known for its weird, whacky laws. D) insurance Refer to the scenario below to answer the following question(s). B) Convenience products Soon, they multiplied and helped keep a year-round supply of meat. Objective: LO 8: Describe the decisions companies make regarding their individual products Following ProPublica's revelation, Thomas took another public hit the conservative justice repeatedly claimed rental income from a real estate firm that has been out of business since the . Skill: Application services. Assessment and admission of patients into care. Skill: Concept REF: Page 412 TOP: AONE competency: Knowledge of the Health Care Environment. A company's market offering often includes both tangible goods and services. AACSB: Written and oral communication Skill: Concept. Skill: Application Learn More SOLUTIONS Overview Automated service ops SOLUTIONS Employee experience Keep your hybrid workforce engaged and productive. He exalted his fellow countrymen to adopt a defensive stand against the crown, and fight for American independence. with it, such as a warranty, free delivery, installation, and maintenance. In other words, academic institutions need to be efficient in their collaboration with government leaders, and Arderns appointment is a prime example of what can happen when this integration works. C) social C) specialty Involvement of persons in their own health care is a cornerstone of healthcare reform and is important for improving health outcomes and patient experiences. Objective: LO 8: Define product and describe the major classifications of products and By 1902, the state had become the largest peanut producer. AACSB: Analytical thinking. Karen works as a sales manager for Apencience Corp. Karen can read, write, and speak Mandarin, English, and German. Answer: B AACSB: Analytical thinking Skill: Concept, Answer: B AACSB: Analytical thinking Skill: Concept. Here are 30 things Virginia is known for. Industrial products, on the other hand, are those that are purchased for further processing or for use in conducting a business. Solved Which of the following scenarios best exemplifies an | Chegg.com He gave the speech in the background of simmering tensions against the crown. Answer: A The cognitive component of intercultural competence is the persons: At GetHelp Inc., after customer service representatives complete training, their phone calls are monitored to determine if the they are applying the lessons about gathering pertinent information from callers. It is important that lower expectations for persons who are disadvantaged, have a low literacy level, or have limited English proficiency are not unintentionally communicated. A) corporate image According to CNN, Jarden will serve as the Angelopoulos Global Public Leaders Fellow, a program aimed at high-profile leaders transitioning from public service roles, and the Hauser Leader in the Schools Center for Public Leadership, a program where leaders from various sectors help students and faculty build leadership skills.. Answer: C Which of these is an example of assimilation? - Answers This is a 5,000-acre park that witnessed two major civil war conflicts the Union and the Confederates faced each other off in 1861 and 1862. B) Product quality product planners must build ________. Strategy execution is to be stated as a plan of business organization which relates to the execution strategy of the business firm with a motive to attain its performance. The family of the patient, who is a Native American, places a medicine pouch in the bed with the young woman. Diversity encompasses more than differences in nationality or ethnicity and may include a variety of ways that patients are different from their healthcare providers. services. It almost fell into ruins after the death of the Washingtons, after which it changed hands a couple of times, all the while deteriorating. A) breakfast cereal During review of a patient's progress, the healthcare team determines that a patient requires treatment that is generally accepted at that time in the usual illness trajectory of a patient. It exemplifies the document policy followed by Dominos to ensure consistency in service behavior pattern across all the outlets. REF: Page 420 TOP: AONE competency: Professionalism. AACSB: Application of knowledge; Written and oral communication Skill: Concept, Answer: Product line stretching occurs when a company lengthens its product line beyond its, current range. Objective: LO 8: Define product and describe the major classifications of products and d. Working in a free clinic for immigrant workers, ANS: C Objective: LO 8: Define product and describe the major classifications of products and The tomato-based stew generally has local vegetables and small game, such as chicken or rabbit. A gourmet Answer: A company's product mix has four important dimensions: width, length, depth, and consistency. Arlington National Cemetery is the States military cemetery that serves as the final resting place for those who sacrificed their lives to fighting for the cause of their country. She decides to implement these changes throughout the hospital. D) selecting the right channel for distribution of the product Call attention to it by posting the critical incidents report at the nursing station. If a consumer buys a lawn mower for use around home, the lawn mower is a consumer product. Poverty. from locally grown wood, is an example of a ________. This party suggests several ideas that could help in solving the issue. a fifth of which. E) person Difficulty: Easy, Give examples of pure tangible goods. Four-Peat Exemplifies Speed City - University of Houston Athletics In orienting new staff nurses to a pediatric intensive care unit, the nurse manager asks the staff nurses to answer the following question: "What is an important consideration in providing information to parents of a critically ill child? _____ are used to group individual jobs having approximately the same job worth. Nope. and beautiful summertime climate. Answer: Consumers see products as complex bundles of benefits that satisfy their needs. (Photo by Mark Coote / AFP) (Photo by MARK COOTE/AFP via Getty Images). REF: Page 420 | Page 421 c. Care providers often have conflicting ideas about care. Answer: Today, as competition and costs increase, and as productivity and quality decrease, more service marketing sophistication is needed. Which of the following is typically classified as a regular benefit? and services, product lines, and product mixes. Skill: Concept John's experience represents what aspect of the current consumer experience? B: The Quechua, who eat many starches (especially potatoes), and little meat. Difficulty: Easy, What are the two dimensions of product quality? B) unsought In addition to hospitals being provided with their own and comparison data, researchers are able to access de-identified data in order to answer important questions about nursing care quality. Kenneth, a programmer in the customer service department, took _____ when his father died. The Pentagon is huge with 6,500,000 square feet of office space building! and with a minimum of comparison and buying effort. d. The public does not trust care providers other than nurses, ANS: B Explain to the family that the medicine pouch may contain herbs that may bother other patients. b. Skill: Concept AACSB: Analytical thinking for sale that are essentially intangible and do not result in the ownership of anything. It is also known as the state that gave the U.S. eight Presidents! A) connection to the world of entertainment A service orientation means delivering services in a manner that is least disruptive. c. Provision of immunization and addictions services and health screening services for women in the area. Increased competition and clutter on retail store shelves means that packages must now perform many sales tasksfrom attracting buyers, to communicating brand positioning, to closing the sale. Difficulty: Moderate, Product planners need to consider products and services on three levels. As a result, several federal and state laws regulate labeling. REF: Page 420 TOP: AONE competency: Professionalism. and services. A) Shopping products Answer: B AACSB: Analytical thinking Skill: Concept, Answer: C AACSB: Analytical thinking Skill: Concept, Answer: A AACSB: Application of knowledge Skill: Concept, Answer: C AACSB: Application of knowledge Skill: Concept, AACSB: Analytical thinking Skill: Concept, Answer: E AACSB: Analytical thinking Skill: Concept, Answer: B AACSB: Application of knowledge Skill: Concept, Answer: A AACSB: Application of knowledge Skill: Concept, Answer: E AACSB: Application of knowledge Skill: Concept. TOP: AONE competency: Knowledge of the Health Care Environment. You are: Answer: E AACSB: Application of knowledge Skill: Application, Answer: C AACSB: Analytical thinking Skill: Concept, Answer: FALSE AACSB: Reflective thinking Skill: Concept. C) design and innovation Which of the following best exemplifies someone fulfilling - Brainly Virginia is known for the Appalachian Trail, oysters, Presidential homes, the Arlington National Cemetery, Dirty Dancing, Wild Ponies, Chesapeake Bay Bridge Tunnel, and the Brunswick Stew. Using high-tech-low-touch approaches. A(n) _____ is a tool to help people identify the activities they enjoy. MGMT497 - 17 Whichofthefollowingexemplifiesgoodstrategyexecution A E) haircut provide employees with antidotes to be taken if exposed to hazardous materials. 9. This living museum stays in character 24 hours a day. L.N.Gumilyov Eurasian National University, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, Accountants in Business (ACCA) (UPSA-ACCA AB), Introduction to Organic Chemistry (SCH100), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Illustration on the accounting cycle FOR USE, Chapter 5 - Test bank of Management Information Systems, 14e (Laudon), Linea DEL Tiempo Historia DE LA Psiquiatria Y Salud Mental, Garrison 15 TH Edition CHPT 12 Decision Making Solutions, Assignment 1. Objective: LO 8.2: Describe the decisions companies make regarding their individual products and services, product lines, and product mixes. B) unique packaging D) life insurance AACSB: Application of knowledge As a nurse manager, you see an opportunity for patients to be well serviced through the medical home concept. Or the manufacturer may sell to resellers who give the product a private brand (also called a store brand or distributor brand). Answer: B Among other things, it is called the 'Mother of Presidents' and the 'Mother of States'. C) convenience c. Lack of health literacy. combinations of goods and services. b. A neutral third party is called in to actively work with both sides and help them reach a settlement. From sweet and salty to buttery, they are loaded with flavors. REF: Page 415 TOP: AONE competency: Knowledge of the Health Care Environment. We can expect more collaborations like this to emerge as universities leverage their research capabilities and policy leaders seek out new ideas to tackle global problems. customers compare carefully on suitability, quality, price, and style. Difficulty: Moderate, Rhodia invites tourists from all over the world to experience its pristine nature, clear skies, Skill: Concept identification for which a significant group of buyers is willing to make a special purchase Objective: LO 8: Define product and describe the major classifications of products and Its mailing address is in Washington though and explains the confusion. services. c. Apologize to the patient for the error, and indicate that discipline has occurred. As a nurse leader, you explain that this is a reference to the: E) define the problem-solving benefits or services that consumers seek Difficulty: Easy, Unsought products are products that the customer usually buys frequently, immediately, Answer: C Adventure learning. REF: Page 412 TOP: AONE competency: Knowledge of the Health Care Environment, ohn is an older adult patient who comes regularly to the multigroup practice in which you are a nurse practitioner. Which of the following groups best exemplifies ancestral human subsistence strategies? Objective: LO 8: Define product and describe the major classifications of products and Objective: LO 8: Define product and describe the major classifications of products and improving the quality of products, services, and business processes. services. services. A) candy The Delgado brand was fast-becoming synonymous with top-notch customer service. ServiceNow Financial Results for Q1 2023 - ServiceNow Press services. a couple of which. advocating restrictions on immigration. Answer: E Objective: LO 8: Define product and describe the major classifications of products and Chapter 8 - Testbanks - Warning: TT: undefined function: 32 - Studocu Virginia is also famous for Shenandoah National Park and the numerous lakes it houses within its borders. Because patients and nurses may differ in what they see as factors that produce satisfaction, total reliance on nursing perceptions of patient satisfaction may not provide a complete picture. Nguyen Quoc Trung. This defines the service characteristic of: - heterogeneity - homogeneity - inseparability - perishability - intangibility Intangible Because services have no physical substance and cannot be touched, stored, or possessed like goods, they are said to be: - homogeneous - perishable - intangible - inseparable - heterogeneous Service Failure Objective: LO 8: Define product and describe the major classifications of products and services. You recognize that the concept of medical homes: AACSB: Application of knowledge Final Exam Chapter 8-16 Flashcards | Chegg.com a. Virginia is for lovers is a travel and tourism slogan used in Virginia since 1969. Objective: LO 8.1: Define product and describe the major classifications of products and services. Difficulty: Easy, What is the core customer value a customer might purchase when buying Urban Decay B) electricity In this instance, it is important to understand the meaning of the pouch for the family; removal from the bed without discussion does not demonstrate respect for the values and beliefs of this family. Product attribute decisions involve product quality, features, and style and design. Chart audit reveals that details related to assessment of family history are missing. C) Product labeling Difficulty: Easy, ________ is an approach in which all the company's people are involved in constantly The assimilation is . He approaches the company nurse, who gives him aspirins. Skill: Concept This theory of motivation was first introduced by John Stacey Adams in 1963. C) raw materials
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