More Google searching led me to here. What should we do now? such links, we may receive a commission, but it will not result in any additional charges to you. Bought my machine in 2015. I usually buy LG products and never again will I purchase and stick with Samsung. The propensity for rusting on our top loading LG washer is such that we have an extra top for it. We have be finding rust spots on our clothing especially lighter loads. Their customer service told me they would do something about this and never bothered to call back. Why this law suit was dismissed is beyond me! Total rip-off for the price we paid. LG customer service is basically worthless, couldnt even find the part number. Im having the same issue. I use my washer for my husbands work clothes. I contact? I have owned the machine less lan 4 years. The bleach has not drained properly and have unintendedly tidied loads of clothes, just ruined them to no return. I work very hard for my money and LG could care less. I bought the extended warranty but when the tech came he said it was cosmetic and they would not repair or replace. I have one of the affected units in this recall and show you guys how to fix the potential. Bought it October, 2014. Mine began about two months after I bought it. Seriously disappointed in the customer service as well as the product. Apparently we are not the only ones. The rusted areas are now flaking off leaving actual holes around the bleach area! let me know if they reopen the case, Rush on our LG washing machine too! Please add me to the Class Action Suit when it is back on. Where can I find status? I can guarantee you this will be my last LG washer I will ever purchase. Why dont they stand behind their product? LG asked for pictures, receipt of purchase and model number. We also are have the same major rust problem with our LG wave force. The well where this dispenser cap sits into is the first place the erosion starts and it is invisible to the consumer. We bought our LG washer in 2015 and we have this same issue with rusting under and around the plastic bleach insert. I have the rust issue near bleach dispenser as well. My LG top load has rusted around the bleach compartment. The rust started a few years back, doesnt look pretty ,but oh well. What a joke!! our LG (life isnt good) washer is also rusting out. Never will buy anything from LG. I take it none of the problems that were having is listed in the warranty? I I have the same rusting problem I bought my washer in 2012 model number WT5001C and it has all the same rusting problems on the top that I can see. Warm the disconnected water supply hose in warm water below 50C. Terrible! The work-horse of the house can slosh and move and go about its business which could cause moisture or chemicals entering underneath the tray in that tiny grooved space. Products Recalled from The Home Depot Now August, 2019 rust has spread and now chipping off into tub. In this Class Action Law Suit the company stood their ground that essentially consumers were stupid as if we didnt read the instructions that said not over fill, only use liquid bleach and make sure to wipe off bleach if it comes in contact with the washers paint. Now the rust is spreading. Ridiculous. Product Recalls - Lowes Terrible. Greed gets people every time. WT5101HV / WT5170HV / WT5170HW service manual will guide through the process and help you recover, restore, fix, disassemble and repair LG WT5101HV / WT5170HV / WT5170HW Washing Machine. How do I join the class? Hey Mark, how did you join the class action? Now rust is all through rim of washer and bleach dispenser area completely rusted. This recall involves 34 models of Samsung top-load washing machines. It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. Unfortunate it was dismissed. We have the same issue. My LG washer top rim started rusting within 3 years of purchase and I was told by LG they didnt cover cosmetic issues with the machine. I called LG customer service !!!! I would like to know also. Please add me to any list with info about future suits.. By the way, the set I replaced was a Sears top of the line model and I had the blistering, rust etc. It is rusting badly and have never been satisfied with the long length of time it takes for a load to complete. So i wss searching on line for solution about my lg true balance for the UA error message solution as well top body part bleach dispenser replacement when i stumble across this ,so is this machine really defective? Within 9-10 months the metal area around the plastic insert in the bleach dispenser began to bubble under the paint. Cant believe it. The rusting began a couple years after buying it. I have the same rust problem and would like to join the class action. I always bought Sears washers in the past (Whirlpool) and never had this problem. I try wiping it down every time I use it, Cleaning it, but rust still keeps coming out. This started when the machine was only 3 years old, and is flaking off badly now. When the process adds water the water rises high enough in the fill area to reach the metal top. Never, never again will I purchase another LG product. Same issue with rust around bleach dispenser and around other parts inside the washing machine, the dispenser area has rusted and began falling apart into the washer and around the tub, never seen a this is my life before. Can I join this suit also? Horrible customer service. I have an LG washer thats only 2 years old and the inside of it next to the detergent tray is rusting, and when I contacted LG customer service they basically told me its my fault the washer is rusting, and need to find a local repair shop. asks from Mount Laurel, NJ on February 23, 2015 9 answers. I thought I was investing in the LG product as one of the best I could buy. NOPE! Warranty says its a cosmetic problem and not covered. Its now rusted out not only around the dispenser but spread all over the inside top of the lid and down into the drum. Life is NOT good!! They blame it on the consumer. Any advice?? This LG machine was bought together with a dryer, which still works great, but the washer started to rust after only a few years of use. Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. 3 years rusted all the way through. I purchased an extended warranty costing a fortune, this manufacturers defect, LG will not cover. Then they blame the consumer. I should not be doing this to a 3 year old $700+- washing machine. LGIm done. If they dont fix it, well be steering away from LG. How can dry agitation with periodic spray possibly CLEAN anyTHING? I have the same problem with my washer. They replaced the top and now the new top is rusted out. We have the same rust problem with our washing machine. Bought my LG washer in October 2019. I fear my machine will rust out before the rest of the machine wears out!!! Who can be contacted? The bleach cup should have had a larger lip around it. I cant stand to have laundry piling up. Im in search for a new washer, and LE is still on the top of the buys list.. Me too. Clearly, the area was not properly protected from the water coming through the water supply line to the bleach cup. Rust, Scratches, Dents | LG USA Support I have had no other problems and love this one but this shouldnt have happened. It was only 9 months old when it stopped cooling. Which I NEVER use. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! There are rust stains on many of my white sheets. I dont use bleach. LG Class Action Says Washers Rust Defect Ruins Clothing, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. Now I see rust on the corner of the inside. Ours is not only rusted out where the bleach goes in (which we have not used in years because of this), but is also rusted out around the water dispenser where it fills the washer. I emailed them before reaching and reading this. Didnt know at that time that it was made ny LG. Samsung has received 733 reports of washing machines vibrating excessively or the top detaching from the machine's chassis, according to the CPSC recall notice. Mine too, its SO BAD. Beginning to notice degradation near the hinges that hold the lid. LG Washer - Error Code List | LG USA Support All Rights Reserved. Why not use water proof screws?? I cant believe so many people are experiencing the same thing as I have. TB I would love for them to pay for eveything that I had to replace. 7. Mistakes happen but its time they own up. I also purchased an extended warranty and was told by an LG representative that rust is cosmetic and not covered. LG Front-Loading Washer Class Action Settlement That judge obviously doesnt own an LG washer. We paid top dollar for this set when purchased.
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